Constraction reviews in Buda, Texas

4.9 based on 175 reviews Back to the listing
    5

    Shane and Nate were kind and considerate. They worked efficiently and kept us in the loop the entire time. I appreciate their compassion towards our unexpected flooding situation and their expertise on the whole process of mitigation. They did a great job.

    4

    We had a pipe in our attic burst, causing water damage to the ceiling in one of our closets.
    Great experience with WB Arthur throughout the process to get things cleaned up and dried out. Manuel and Marvin helped us with everything and did a fantastic job. 5/5, they were awesome. Things were left dry, and the work area was tidy throughout the process.
    Our only hiccup was our initial invoice for the project. The invoice had an error for employee time, but WB was quick to correct the error and get things sorted out for us. They went above and beyond, reaching out to make sure that the charges were correct.
    We would be happy to work with WB in the future if we run into similar plumbing issues.
    Thank you!!

    5

    I can’t speak highly enough of Shane and Nate with W.B. Arthur. Shane and Nate displayed a high level of professionalism and made my family, and I feel comfortable throughout the entire mitigation process. Not only were they extremely knowledgeable, but they added significant value in taking the time to recognize my family’s personal needs, including our sensitivity to allergens, multifaceted protection of our home, and cleanliness (numerous times each day – which is huge for me). They exceeded my expectations in all areas, including patiently walking me through the process step-by-step numerous times.  I highly recommend Shane, Nate, and the entire W.B. Arthur team.

    5

    Received a quote for mold and moisture in my home. I opened my door to smiling faces, they quickly introduced themselves, and explained every step in detail to ensure I understood what was needed. I can't wait to work with Eric and Manny to get my house back to itself.

    5

    The team who handled our water remediation situation did wonderful job. They were prompt, polite and professional. They showed up, every day, to check the status of our job and worked quickly to survey, document, etc., with very minimal disruption to our day. I would recommend this team and company to family/friends without hesitation.

    5

    WB Arthur cares about their customer. The company was referred to me by my plumber to fix some water damage in the house, and they acted very fast. Their people are all super easy to work with, never missed a single phone call or email whenever I want to ask for updates or have questions. I was kept up to date during the whole process. Although I don't want to have a second chance to hire them (that means my house is damaged again!), I'll definitively give them a call if I ever indeed need help with.

    5

    Shane & Nate w/ W. B Arthur did such an amazing job with my water restoration & mold situation in my kitchen and dining, very polite and made the job appear seeming less! They have always come in and saved the day! I highly recommend them when anything like this happens at your home, even calling them before you call your insurance.

    1

    BEWARE! DO NOT USE CORE BY WB ARTHUR! I had a plumbing company cause water damage and their insurance brought WB Arthur out - worst decision ever. They were extremely unprofessional to deal with throughout the process and were not listening to my concerns regarding the water damage. They brought in 4 fans and moved my fridge about 3 feet out from the wall. 11 months later, my house has black mold and other mold in the areas where the water damage occurred, there is mold growing behind the fridge, the moisture in my floors are still reading high, they are refusing to communicate with me and ignoring my emails and not giving me their business liability insurance. Julia hung up on me mid-sentence when I called her. I am suffering from neurological symptoms from disseminated aspergillosis and have black mold in my HVAC plenum due to their job and not being accountable. I am trying to file a claim but they are ignoring me. I would NEVER recommend this company! This has caused me to shut down 2 of my businesses, I had to get an attorney for the outstanding repair and medical bills, and there's no apology or resolution in sight. They just ignore my emails, and hang up on me when i call. Super unprofessional.

    5

    Michael, Marvin, and Manny were amazing. They did what they said they would do, were very professional, moved quickly, and were very competent. I consider myself fairly sound with construction/materials but these guys were next level. And to make it even more of a great experience, they were able to get here the day it flooded and assess everything as well as communicate well with me while I was out of town. Great crew!

    5

    I was incredibly stressed after a significant water leak at my home. My initial experience with the insurance-assigned contractor was frustrating due to their slow timeline. Thankfully, I was connected to WB Arthur, and it was a breath of fresh air.

    From the start, Lindsey and Cindy were incredibly patient and helpful, providing clear guidance and realistic timelines. Robert, who managed the mitigation process, was exceptional.

    For the rebuild, Damaris was a pleasure to work with. She was attentive to every detail, promptly addressing all updates and incorporating my requests.

    A special shout-out to Solomon and his team, who meticulously rebuilt my home as if it were brand new.

    Thank you, WB Arthur team! I am incredibly grateful for your professionalism and support. I highly recommend their services.

    5

    Isidro and Logan were amazing. They came out early and on time to my house to check into some moisture I was experiencing from a leak in one of my pipes. They educated me on my options and what any downstream impacts would be in the future. Class act guys. I'd recommend them to anyone who has experienced water damage.

    5

    Manny M. Who lead the crew was amazing! He took his timing to explain the process, answer questions and always communicated before arriving and when he was finished for the day - updating where we were stage wise

    5

    We had an excellent experience with W.B. Arthur Restoration, specifically with Mannie and Logan. We were scheduled within a day of our call for an assessment, and the repairs were done SO quickly and efficiently. Mannie and Logan were easygoing and did a superb job!

    5

    WB Arthur was wonderful to work with. Shane and his crew were outstanding. They worked super hard to accommodate all our needs and were ultimate professionals. Would highly recommend every time. Shane is very dedicated to his job and to working with you to achieve the best possible outcome.

    5

    Shane and Nate are absolutely amazing in my time of crisis. Christmas morning wake up to a flood in my bathroom that affected two other rooms. They came in like super hero’s and helped us out and the most important day of the year for our family. We can’t thank them enough for their professionalism and kindness.

    5

    Perfectly took care of my water damage! Isiah was so helpful definitely would work with him again!

    5

    Shane and Nate were amazing! Shane provided amazing transparency and walked us through everything before, during, and after they finished cleaning out the molded areas. We knew what expect and he discussed problems with us as he found them. Perfect customer service!

    5

    Manny and Eric are just fantastic! They are competent, professional, communicative and caught a number of wet areas the our first used water remediation company missed.
    Can’t recommend these guys enough, would 100% choose to work with them again.

    5

    I cannot say enough great things about this company and the job they did in our home. The entire WB Arthur team was amazing from start to finish, especially Shane and Nate. They went above and beyond and made my wife extremely comfortable during the remediation process. Their communication, professionalism, cleanliness and dedication made an unfortunate situation in our home so much better knowing we had a team that truly cared about the job they were doing.

    Thank you, Shane and Nate for everything you did for our family.

    5

    WB Arthur was a referral given to me by my plumbing company for an unexpected interior water leak. I had no idea what to expect having never experienced this as a homeowner. The company was very responsive to my service request. Manny and Eric were both professional, courteous, communicative and responsive to all my questions and concerns. I'm grateful for the excellent recommendation and the work performed by the WB Arthur's team. I would recommend WB Arthur to anyone in need of a restoration service.

    5

    We recently had the pleasure of working with Nate and Shane from CORE by W.B. Arthur for mitigation work in our master bathroom, and we couldn’t be more impressed. From start to finish, they were absolutely fantastic! Their professionalism, skill, and attention to detail were evident in every step of the process.

    Not only were they incredibly efficient, completing the work quickly without cutting any corners, but they also made us feel confident in their expertise. It’s clear they take great pride in doing the job right, and their craftsmanship speaks for itself. On top of that, they were both extremely kind and courteous, making what could have been a stressful situation feel manageable and seamless.

    Nate and Shane went above and beyond to ensure everything was done to the highest standard. It’s rare to find such a combination of great work ethic, technical skill, and genuine friendliness. If their supervisors are reading this, know that you have two rock stars on your team. We’re grateful for their help and would trust them again for any future projects in a heartbeat.

    Thank you, Nate and Shane, for making this experience such a positive one!