Plumbing reviews in Buda, Texas

JC was one of the most helpful service people I’ve had working at my home. He is incredibly knowledgeable and educated me on a few things I learned about my plumbing. Fast and efficient as well, I highly recommend JC and Zoom Drain!

JC was awesome and he came out on his birthday! He was super helpful and knowledgeable. He located the septic tank for us and scoped the piping, showing my husband that it looked good and was in good condition. The company that came out for our home warranty request had told us the clean out was full of roots and was in bad shape. A separate company came last July, just before we purchased the property and "pumped" the septic. However, from the overflowing yuck in the yard and what JC showed us, that obviously didn't happen. JC you were a rockstar and we appreciate your great service! Happy birthday! Looking forward to having Zoom Drain provide our service in the future.

Very prompt. They were able to come out a day early. Work was completed to satisfaction but they are pricey. It cost me $887 for a clogged toilet, a pipe to be replaced, and a stopper replacement for the bathroom sink.

JC is very meticulous about doing the best possible job. Definitely will use him again!
The only reason for not rating 5 star was he was 45 min late.

Quick service, efficient time, and reasonable price. Needed the crucial kitchen sink drain to work, and all is now great!

We are very pleased with the level or service of Zoom Drain Central Texas, they comunícate when the technicians are on their way and even send you a pic of the person that is going to be working in your property. Our technician Austin Craig was very efficient, clean job and very professional. 100% recomend!

Mike was great. Went over the issue and my options, got the job done, and even gave suggestions for things to watch out for going forward.

Daniel was able to show up very early the day after our sewage pipe was clogged and flooded our first floor. He drained the water and used a camera to go down the pipe to find out what caused the clog. He then unclogged the pipe and told us what immediate repair we'll need to do on the pipe leading from the house to the street.

Austin and JC did a great job today. Both were very friendly and explained the work they were there to do in a great way. They were professional and knowledgeable. I would definitely call Zoom Drain again for any services regarding our septic system.

Really amazing experience with Zoom today. JC came through at the end of an already long day, full of helpful enthusiasm to figure out what was going wrong with our pipes. And figure it out he did, with friendly expertise, walking and talking me through the process every step of the way, laying some much needed education on me as he worked.

It was nearly 8pm by the time he was able to leave, but he was just as friendly leaving as when he walked in. Best of all, the current problem was fixed, and an even bigger problem (one that we suspected) was confirmed via camera. Not great news, but really great to know for sure what's going on down there.

This kind of work is never cheap, but we feel really good about the value we got from Zoom, thanks to great service from JC.

Zoom was very prompt when they arrived avd our disposal was Fuc quickly at a very affordable cost. We will definitely use them again.

(As you can see by their reply to their review they are not able to take accountability for their actions/damage that they did and are shifting blame onto the client. I DID request text communication and the AMOUNT and METHOD of communication was fine - they just never apologized or even acknowledged how their business has caused me a loss of revenue. Their response to their review shows EXACTLY who they are, that they gave me my money back, treated me like a liar, and never talked to me again except for a text to schedule the contractors. NEVER AN APOLOGY. Their response to this should be enough to show you that you should look for another company! I would NOT trust them!)

I DO NOT RECOMMEND EVER using Zoom Drain. I called them on July 12th to look at a potential clog. When the technician left, he said it was fixed. Ten minutes later I had water covering my entire pantry, laundry room, and it was as entering my garage and my kitchen. I had the owner send someone back, but she made me feel like I was the problem and only partially reminded me. after having it looked at for SEVERE water damage, I NEVEr heard much from
Her again. Never an apology, never a follow up. NO accountability. I CRIED. The damage ended up costing me well over $20k in LOST revenue. Still no apology and never any urgency to get it fixed from zoom drain. I was passed off to multiple contractors who were in and out of my house for a MONTH to fix it. ZD never spoke to me again and only communicated through the businesses they sent out to fix everything; water resto team, another plumber, movers, other contractors, etc. I had to beg for them to hire movers to move my work inventory that was exposed to the water damage and kept trying to find more affordable options for them. Because of their initial mistake and lying saying they fixed it, they had to rip down my entire shelving system in my pantry, which had all of my businesses inventory and put it in boxes in the garage. I had to figure out how to run my business out of boxes in the garage for a month. I am STILL unpacking and finding my stuff. The contractors did a mediocre job rebuilding the shelf. The movers actually were the nicest of them all putting my inventory. They never formally apologized, she made me feel to be the problem. No follow up on anything and I had to start taking anti depressants again because of the immense amount of stress, lack of care to the situation and serious loss of revenue. Do not ever use them, calling them was the biggest mistake I made in 2024. I’m still unpacking (September 3rd and it happened July 12 and I haven’t heard from them since July. Not even ONE apology when their plumber caused the water damage.) They never even followed up to make sure that the work was completed was up to the standard of what it was before they ruined it and this mistake has cost me a severe dip in my mental health, severe lack of of revenue to my business and they made me feel terrible the entire time when they did communicate with me (they maybe text me twice after it happened but just ignored me after my refund and passed me off to contractors.) DO NOT risk using them, this has been the most stressful experience all because of a clog (PS I had to beg them to send a second guy out who easily found the clog and fixed that, but that was too late for the water damage and the owner made me feel like she was accusing me of lying to even get the second guy out here after the first guys mistake.)

JC is the best. We had a clog that just wouldn’t quit and he came out 3 times to help us get it fixed. Each time he stayed late and worked extra to make sure we’re in a good place. Top notch service, and just an overall cool dude. Thanks, JC!

I can't say enough good things about Zoom Drain.
They are prompt and always do a great job cleaning our old cast iron drain.
Particularly, Austin is the gentleman we request because he has always affords "top notch" service.
That said, I highly recommend Zoom Drain (and Austin) for your next cast iron drain cleaning service.
Note: Zoom Drain offers a regularly scheduled drain cleaning service that can save you money if you need it.

We are quite new to having a house with a septic tank, so when we realized it was time to have it pumped, we did some research online to find a highly rated company. We quickly called Zoom Drain who got to our house within a few days (not an emergency) and we had an absolutely amazing experience! Austin Craig showed up and addressed any questions or concerns we had, and was very friendly and had a great attitude on a cold morning! Would definitely recommend using Zoom Drain!

We had major jam in the kitchen drain. Tried DYI unsuccessfully. Blackstone's sent 3 plumbers that wouldn't give up until it was perfect from the sink to the septic.

Top notch job.

THE FOOD HERE WAS TERRIbLE

Jason showed up ahead of schedule and did a great job in a short amount of time. To me, that's an expert!

Great service. Did job correctly. Charged me almost half what a well known competitor quoted me.

Needed work done immediately on a late Friday afternoon-Blackstone Plumbing was more than happy to assist me in my hour of need! As friendly as can be, Russell and his crew came out did the job and did the job right and I feel very satisfied with all the work they did. I highly recommend Blackstone Plumbing for all of your plumbing needs.