Plumbing reviews in Buda, Texas

I called these guys to do a service for me (I don’t see the point of writing all the details as it’s just going to be my word vs the owner who wasn’t even there) and basically this service was not provided. They came out, with their equipment, and gave it a 30-45min try and did not succeed. I read a bad review about these guys on Facebook so I made sure I was there to watch them work. After not being able to provide the service they quoted me for, they then asked for the $585 agreed upon amount. I said I didn’t feel comfortable paying that as they didn’t achieve what was set out, and they were only there for 45 minutes, spending most of their time cleaning their brand new equipment.. Their master plumber Grant then started to talk down to me, belittle me, and got quite ‘animated’ to say the least. Extremely unprofessional. And when I talked to the owner he wasn’t much better. His only response was that I agreed to the price and that they were going to run my card, regardless of what I wanted. I offered to meet him in the middle at $300 (because they at least came out and tried), and that I wasn’t comfortable with him running my card because the task wasn’t completed. Renee, the owner, flat out said he would be running it regardless of what I wanted. I’m sure if these guys show up and the job is simple, or there aren’t any ‘curveballs’ thrown their way, they might get the job done.. If there is an issue they will lie to you and charge the full amount. Good luck people reading this review!

Called for a non-urgent sewer gas smell in our bathroom and was able to schedule an appointment for the following week. Adrian and Tom (maybe Steve, sorry) arrived within the scheduled window and were able to diagnose the problem quickly. They needed a specialty part, but were able to acquire it and make the repair same-day. They explained everything they were doing and made me feel confident in their work. Thanks!

Aaron and Jeff were professional and friendly. They went the extra mile to make sure all of my questions were answered and provided tips were needed. Certainly they solve the plumbing problem with my drains easily. It was truly a pleasure to work with them

I’ve used Oak Hill Plumbing for years. It’s comforting to know that someone I trust will be coming to my home, especially when it’s critical. I always recommend them to my friends and neighbors. Great service, timely arrivals, and professional.

The plumbers at Oak Hill Plumbing are so knowledgeable and courteous. They always arrive on time and fix the issue without a need to come back. I won’t call anyone else.

We were very impressed with the competence and efficiency of our plumber, Tom. Also, he arrived promptly on the day we called, which was a great benefit. He explained what he had done and gave us some good tips about maintenance for the future. We will certainly call Oak hill, plumbing, when we need a plumber in the future. And we will ask for Tom!

These guys were recommended to me by a friend and he was spot on. I couldn't be happier with this company! They have gone out of their way to accommodate my needs and work around my schedule. They are the perfect size to be extremely efficient while still providing personalized service. Their work was efficient and their price fair. If you want great service at a reasonable price these are the guys that I would recommend.

My neighbor hired Oak Hill Plumbing to replace a bathroom sink shutoff valve, a service they provided just last week at a cost of $190.

I needed a new shutoff valve for my kitchen sink, and I thought $190 sounded reasonable, so I called Oak Hill Plumbing to do the same for me and also install my new kitchen faucet while they were here. The guys arrived (one was the owner) and they quickly told me that the valve replacement would be $198 and the faucet install would be almost $400! I said, “actually, just do the valve replacement because I can replace the faucet myself”.

Then the owner says, “If you just do the valve replacement, then it will cost you $289.” Huh?!?! What?!?! I told them they did the exact same thing for my neighbor last week for $190, so why the discrepancy? (No real response). Then I said, “this doesn’t feel right to me and I’m not going to hire you to do anything.” Then the owner says, “okay, well that’s $89 for the service call”. $90 for a 10 minute conversation that could have happened over the phone.

This felt really sketchy and dishonest to me and I would in no way recommend hiring them.

I should have read the reviews before scheduling to have them give me an estimate on a new gas line installation. I reached out to Oak Hill Plumbing to have them give me a parts list to for installing a gas line to my new furnace and a stub for a second unit. I would also hire them to come back after i completed the work to inspect it. They agreed to $250 for the estimate only and could be out there after 3pm. I took off work early to meet them and around 4pm with no one arriving, I called their office. They now tell me they can't due to liability and that I would not even be able to buy the regulators without a plumbing license. I half heartedly believed them and asked them to come out and give me an estimate for the whole job the following day. I again took off work to meet them at 3pm, after calling to confirm they were going to show this time. The first thing the plumber told me after arriving onsite, ontime was that I would have to pay a $100 service fee for the visit. Once I agreed, he then proceeded to tell me I would have to replace the main line and to tie all the existing devices to it at $2170 per fixture!!!! If they would have given me that number before coming out, I would have laughed and hung up. So I'm out $100 that was not agreed to prior to them showing up. This is the worst experience I've ever had with a contractor and would never recommend them to anyone.

Our water heater stopped working the day we got a new roof and none of us (including the roofing guys) could figure out what was going on. The next morning, first thing, our roofer called Oak Hill Plumbing because he knows Rene, texted him photos and info, and they had a team (Tom & his helper) out at our house by 10am. It turns out our water heater had died (probably a coincidence with the roof replacement), so we needed a new one. Then Tom found that our overflow pressure pipe was capped in the wall somewhere - 1968 house, so who knows the story on that one, which was so dangerous - it could have caused an explosion, so he had to spend two more hours repiping that. They did a great job and we had hot water by 4:30pm.

Had a bunch of repairs in two separate bathrooms and outside faucet. Aaron was great! Extremely knowledgeable, professional, super friendly. Talked me through all repairs and costs. 2nd time using Oak Hill. What a hardworking group. What a pleasure! Highly recommend.

These guys were fantastic! They responded immediately and were at my house 1st thing the next day within the time frame they gave and worked quickly and efficiently. Price was fair too! Oak Hill Plumbing will be our go to for ALL of our home’s plumbing needs. Thank y’all SO much!

I’ve had a few experiences with Oak Hill Plumbing now and all of them have been good and extremely helpful. Often when you have a plumbing problem, you are a bit frazzled and need help or advice in a timely manner. Oak Hill Plumbing has always come through for me. They are definitely in my contact list. Couldn’t be more pleased with their service.

We got high quality service from Oak Hill Plumbing on three different days, hanging a wall mounted sink, replacing our guest shower handles and replacing our leaky cut-off valve. Their prices are competitive and best of all, they came promptly, the same morning when we called them on three different days. Tom, David and Ismael were top-notch and explained everything, and Tom even offered some sage advice on some of my other home improvement projects.

I have had great experiences with Oak Hill Plumbing, especially their service man Tom. Last year after our big freeze they were the only company I could find to come out and repair some outside faucets and had another great experience recently. They are very respectful and service and customer oriented.

Awesome plumber!

Amazing man and service, would hire again

The customer service and quality of work is amazing! Very punctual and polite

Had a sudden problem and called Prince. They answered the phone, said they would be here in a hour or so, got here early, and fixed the problem. The price seemed reasonable. Couldn't ask for more.

I had a toilet installed yesterday and Gabe was punctual, professional and personable. Will use this family owned business again!

Arrived at my house in a van that leaked oil all over my driveway , came in with a tent in his pants which only got larger when he told me price which was out of sight . Never again will I call these crooks .