Plumbing reviews in Burleson, Texas

They charged us $700 to reconnect a garbage disposal and the existing pipes to a new kitchen sink we installed recently. It took the plumber about an hour to perform the task. We had originally thought the price would be $250 based off our conversation...which seemed reasonable. However, when it came time to pay (and my wife was at home and didn't know the specifics), the plumber said it would be $700. This is ridiculous. When I got home from work to look at the "invoice" the plumber provided my wife, I was expecting to see a full breakdown on why it cost $700. All it said was "Swapped faucet and disposal from old to new. Replaced tubular." Not sure why the tubular even needed replacing and the old one couldn't be used. Anyways, we had used another plumbing company very recently that replaced multiple valves and performed some welding to our copper pipes and charged us a fraction of what this company did (spent 3 hours using 2 people). THIS COMPANY IS VERY OVERPRICED! MAKE SURE YOU GET IN WRITING THE AGREED TO PRICE OR IT MAY CHANGE ON YOU!

UPDATE after Owner Response: It's very simple...$700 for one hour of work does not add up for this type of job.

I really want to recommend this company for their exceptional work quality and fair pricing, based on my first two positive experiences with them. However, my third encounter with the company was quite disappointing. I contacted them to perform a routine water tank cleaning service for eight families, which should have taken around an hour per family. However, the company provided me with three different quotes, and the price kept changing until it reached a very high price ($570). So I cancelled the last service and find another company that offered me a much more reasonable price of $160. While the quality of the company's service is satisfactory, but their customer service and pricing policy is BIG no. If you are considering using this company's services, I suggest comparing their prices with other companies before making a decision.

I’ve used this company twice, and the service has been excellent both times. JP is upfront and honest about what the issues are and always gives me options on how to move forward, which I truly appreciate.

This time, he thoroughly investigated an issue with my new remodel shower where the water wasn’t getting very hot—something a previous plumber failed to identify. Other plumbers were recommending that I replace my hot water tank, but before making that purchase, I had JP come out to take a look. He discovered the real issue and fixed it within an hour, saving me from an unnecessary and costly replacement.

That level of honesty and attention to detail is what makes him great. Highly recommend.

Amazing personalized trusted service!!

We have used Bluegrass for several years. Was curious about a whole house water filter system. They came out and made sure to review and recommend the right system for our house. Installation was fast and you cannot beat their personalized and friendly service. I never feel manipulated or taken advantage of. We love the new softener / filter system! It is amazing how different the showers are. And now I honestly can sleep better not worrying about what extra chemicals are coming into the house.

It's in the name they're dependable and do good work.
Thanks Don

Not so dependable if they don't keep records! Needing information on a job they did on a house I just bought, and they cannot provide it!

Impressed clean cut, professional, did a great job I would recommend this company and use them in the future...

Answered the phone with "hello?" Man on the phone sounded confused, had a difficult time telling me what he could do, no set prices, all starting at...

The work was great! They fixed the bottom of the toilet, and replaced a screw on the tank.

Don did a great job thawing out my hot water heater after a freeze and replacing a frozen outside tap!

Great honest smart staff, on time with fair price - these are my guys

Don was here on time to the minute and had the problem fixed in less than 30 minutes. I highly recommend him. I've used him numerous times.

He pulled up very quick, & finished unclogging my main line In no time at all! Best part was the price, He’s a godsend!

Definitely recommend this company. I had a problem with my water getting hot. Called them and they came out and fixed the problem. They were fast, friendly and professional. Will use them again for plumbing problems.

I have used this company for years and they have always taken care of me with all my plumbing needs. They are affordable and get the job done right the first time.

Don was on time and did a great job repairing leak under my slab. He did what he said he would do in a short time. I will use them again for any repair I need. Great service!

Don at Dependable Plumbing provided excellent service, fixing our issue promptly and professionally. I highly recommend his expertise for any plumbing needs.

They are actually dependable!

I have used these guys on two of my houses in Burleson. They did a good job on each occasion.

One thing I do especially like is the fact that they actually have someone who answers the phone. This way I know if I'm on the schedule or not.

I would recommend them.

Don, the owner is ALWAYS polite and punctual. He gets the job completed in a quick and clean manner. Prices seem a little low for such great service but I’m not going to complain. I’ve recommended him to everyone. My entire family uses him.

Had a small leak under slab, the guy we talk to said up to $3500 bucks them the plumbers came out spent 3 hours locating and fixing it and charged the max $3500. Ok but the worst part is I contacted the insurance company and gave them the claim number the guy looked me in my face and said "we talk to your insurance company and made sure it was covered" that was a lie the claim was not covered and the insurance company said they did call but were told that it couldn't be discussed with them. Be careful with these guys!

I called an left two messages 5 hours apart on a Tuesday to get a quote on a residential plumbing remodel and have still not received a returned call in over 28 hours. I'm not sure if this company is even in business though their phone message still says Dependable Plumbing. Moving on.