Constraction reviews in Carrollton, Texas

These guys are the greatest!! They go above and beyond.. one young man, Wayne G., went up in my attic and changed the air conditioner filter for me and he was here to do electrical work. They do whatever needs to be done with effeciency. I have had them do one project after another because they do such good work and seem to love what they are doing. They are also very reasonable. Thanks 👍 ICS Insurance Construction for being the company that so many of us ate searching for today!

After having water damage to my home, Terry from ICS and his crew did a great job on the repairs. They were professional and fast which is highly appreciated from a home owner temporarily living elsewhere. I would definitely recommend their services.

Company representative called within a few hours of making Allstate insurance claim to schedule prompt emergency assessment and temporary protection of water leak due to recent rains. James P. & Garrett were courteous, professional, and very knowledgeable in water mitigation. Most importantly, provided excellent customer care in explaining where the roof was leaking and what they did to temporarily remedy further damage to my home interior. What a refreshing change in today's world!

I woke up this morning to water damage under my hardwood floors, laundry room, etc. Pipes from my hot water heater burst. So thankful that my insurance agent selected ICS to come to my rescue. Mr. Beau arrived 2 hours earlier than expected and got right to work securing and drying the affected area. This gentleman's professionalism and competence in his craft has given me a calm and assurance in knowing that the restoration of our home is in good hands. Thanks Beau!

Thank you to the ICS team for being responsive, professional,  and for doing a great job! Justin was awesome. His helpers were great. But Justin did an incredible job! He was extremely hard working and knowledgeable and really helped make a terrible situation not so scary. What an asset to your company. I'd recommend ICS to anyone. Thank you.

Zach has been fantastic to work with! He listened to us, made logical and appreciated recommendations, and was very patient with us. He kept us posted, sent us photos of progress, and responded quickly to all our inquiries. The finished project exceeded our expectations, and I would highly recommend Zach to manage your remodel dream.

Justin Moore and Aaron were awesome! Very courteous, professional and knowledgeable! Justin communicated and explained everything he was doing. I love the fact that before they entered my home, they covered their shoes with the protective foot slips. Thank you all so much!

Michael Birchall has been such a tremendous help walking me thru the initial process of the mitigation water damage caused to my kitchen. He's on time, communicates well, explains what is happening and next steps then takes my time into consideration so that I'm comfortable with next steps to restoration and resolution. He's professional and I would recommend him to anyone seeking assistance with their home.

Justin was at our house very soon after he was called. He immediatly worked on getting all the water out and put up fans and heaters. He came back everyday checking the walls and floor until eveverything was dry. He was so polite, encourageing, and explained everything to us and answered all our questions. Very professional. He is an asset to the company. Wayne came next and did all the estimates, very kind and thorough. He explained everything and took his time explaining any questions we ask. Wayne is an asset to this company. Next Colt and Nate moved all our furniture out, moved us into our hotel and just now moved us into our rental home. These two young men did a beautiful job. Very gentle with our things, very thoughtful and kind. Not one grumble from them and went the extra mile for us. Their manners and professionalism was on point. They both are an asset to your company. Because of these four young men I would recommend your company very highly.

ICS was recommended by my insurance company Allstate. The project manager was pleasant; however definitely wasn't an advocate for me. After 6 months of hotel stays I finally went home to what I thought was a completed restoration! The orginal floor was glued to concrete. I now have a floating floor that is hideous and cheap. Drainage for my bathroom is stopped up. Project manager didn't do due diligence in making sure everything was functioning before installation of new materials. Also, continous floor supposedly damaged by MIDIGATION COMPANY! No one wants to take the responsibility for having it replaced. In my personal opinion and after this disaster. ICS used UNSKILLED VENDORS and contractors TO DO THE WORK and cheap materials. Absolutely disappointed 😞

Had a great experience working with Aaron Peeler and Wayne Goodman after we had water damage. They were always just a phone call away and they made sure that the work went smoothly and all our concerns were addressed. Be it getting the right wood and carpet for the floors or reaching out to the adjuster or taking care of the cleanup, they were very professional, prompt, reliable and personable.

ICS is great. I worked with Aaron when my dishwasher overflowed damaging multiple rooms in my home. Which included my living room, kitchen, dining room and my entire basement. He made the entire process very easy for me. I work as an insurance adjuster so I know how daunting and what a task it is to file an insurance claim, but Aaron made my process extremly easy. He kept me informed every step of the way. He coordinated with the mitigation team and my insurance adjuster to ensure my process remained smooth. He then brought in his crew to make all my repairs and I was really floored by the finished product. The completed repairs were amazing and were better than I could have expected. Aaron did an amazing job staying true to the time frame he provided me. I would definitely use ICS again! Thank you so much Aaron for taking care of me, my claim, and my home.

Great communication, beautiful work, and stands behind their work. Would 100 percent recommend them!

AMAZING company to work with! They answer their phones, are kind and courteous and genuinely care about the customer. They work with the insurance company processes to make sure that the carrier delays don’t affect construction timelines. I cannot recommend a better mitigation and construction company! They’ve done a great job taking care of my business!

Recently acquired the services of
ICS to repair damages from an upstairs overflowing toilet. Wanted to send a shout out to the great services provided by Terry and Clarence for their professionalism and efficiency. Their dedication and service speaks volumes for your company, as I’m sure you are aware that great customer service is hard to come by these days. Please let them know how much they are appreciated and be assured that I will remember ICS for any future needs. Frances Jackson, Mesquite

Justin,Mike,Saul,gladiz fantastic and awesome crew with the most loved the work did you send it all you got

I spoke to Arnold and told him the predicament I was in. He sent Nate and Colt both of whom are awesome. Saved my life. Came out on short notice and helped tremendously. Hard workers. Diligent. Did great work. Couldn’t recommend them more. The whole ICS crew is awesome. If you need quality work done, this is your company. I’d give them more stars if Google let me.

A very efficient and professional company to use! They had great communication and were very prompt to get the job done! I would highly recommend.

Very professional when dealing with great customer service best price and knowledge will definitely do business again. Highly recommended if I could give more than five gold stars I would.

After a flood in my home ruined some of my
floors and cabinets, my insurance company recommended ICS. Sean was my main project manager, but also Raul at the end. They truly did a fantastic job, were friendly and knowledgeable, and they made sure that the repairs were how I wanted and needed! The team of painters and the floor and cabinet builders , as well as the movers- were also all awesome! Everything they worked on looks fantastic! Very happy customer here! Thank you!

This is the second time (over the last five years) that we have had the opportunity to use ICS for our disaster relief and reconstruction. If we need them again (knock on wood...) we will call ICS.