Constraction reviews in Carrollton, Texas

These folks are awesome. I was amazed at how quickly Bob diagnosed the problems and got everything tuned up perfectly. Plus, for the first time in 20 years we had the right length of hose for our Polaris 280. It was amazing watching him walk around the pool with the Polaris in hand figuring out exactly the perfect length. Best it's ever worked. I definitely recommend them.

Bob with Affordable Pools was my technician that was sent to fix my pool timer. He had to rewire the whole unit and replace the booster pump. He was great and efficient and explained everything. Great service as always!

Colton was SO knowledgeable! He did a great job cleaning my DE filter. He also taught me how to correctly backwash the pool! Highly recommend!!

They give you a time frame of 2 days, then no one shows or calls. On the third day, we finally get a call. Yeah! Tech shows up and I explain what happened three times. He was insistent that what he said was right. He even put it on the invoice. Needless to say, he was wrong, did not listen to me and we ended up fixing the pump ourselves. Went to the store and told them what happened and the clerk literally turned and walked away. We were charged a service charge and got no service.

The technician that came to my house did a fantastic job. He arrived late in the day after a long shift and was cheerful and helpful. I was prepared for a new pump, but all it needed some some new o-rings to seal things up. Saved me a lot of money and grief. Kudos to the tech.

If i could give 0 or negative stars i would. Their main issue is they assume their customers have basic knowledge of pool care, which they shouldn’t assume because they are supposed to be the professionals right?!! First we paid for pool school $150 and the guy teaching it didn’t know anything about salt water pool which is what we have, the owner did come out and teach us the salt water care but said it was the same amount of chemicals (hard to believe). We were getting our pool cleaned by them at this time. Even though their technician showed up without us ever booking an appointment. 3 times they said they would reach out to book and 3 times i was out of town getting a voicemail at 8am saying someone was coming that day! Then we called and said we were getting a inspect cell low salt lights on our salt box and they suggested a salt cell inspection of $95 and all that produced was we have no salt in the pool WOW! You’d think the guy coming to do our pool would have realized that but NO because he didn’t know anything about salt pools and we just paid $95 for someone to not even look at what was wrong with the cell box. Then they said you need 8 bags of salt, brought them all charged me. Only put 4 in, then came back put 2. Now i have two bags of salt I’m not going to use and they WONT LET ME RETURN THEM. SO SCAMMY! they don’t even care though. Why would you bring me 8 but only say i needed 4. They take incredible advantage of new inexperienced pool owners. Shame on them. And the guy who answers the phone is rude as hell. I gave them so many chances so you don’t have to. Stay away.

Aafordable pool and spa company completely resurfaced and retiled my pool a few years ago and did a good job at a fair price. However, when they installed a hand bar and “removed a stain” they left patches that simply were a mess. I was told that it would be corrected over a year ago. Also told over a year ago that the tile would be resealed. Nothing has happened. I don’t have a million dollar pool, but I still love it and like to keep it looking nice. In order for them to even say they’d take care of it, I had to call, email, and go to the store. Disappointed. Btw. The pics were taken almost two years ago.

Can not and will not commit to service dates! Unable to communicate! I was supposed to have service technician call me to complete the work the first day they came out, they did not. The next week after taking $95.00 they did not put me on the schedule even after calling two times. Thursday they said no show, Friday they forgot! Then put on the schedule "Monday morning, first thing". Come Monday and a technician calls saying they need pictures, which I already sent, to "start the job on Tuesday" Really!? Tuesday! 12 days and A- affordable can not commit to a job!
05/11/23-update
The service technician came out on Tuesday and changed out the pump. He did a good job! The review is not based on the technician, but commitment and communication with A-Affordable.

Good value, good work.A Affordable Pool & Spa Service Repaired my return manifold after a hard freeze. I then called them back to flush my DE filter. Both jobs were completed professionally and punctually.

My first experience with Jeff was for a pool inspection on my new home, and more recently for leak detection. He was very professional and helpful and gave me lots of insights with good explanations for all of my many questions. What was thought to be a leak in a single spa jet turned out to be multiple, so we did a full spa re-plumb and had to break into the pool deck. Marcus did the repair and was very careful taking everything apart. He kept us updated every step of the way and considered our needs. He thought outside of the box to come up with a very helpful and cost-saving suggestion for us, which Jeff worked with us to accomplish. They took great care of us, despite several challenges, and I feel they care about us and not just their bottom line.

I was having a problem with all of my pumps. Plus I had some leaking pipes. They came out right away. They gave me a fair price and did a great job. They also got it done in the same day. I was very impressed. Definitely would recommend them.

They remodeled my pool a couple years ago and I have been satisfied. Recently the automation acted up - turned out to be a bad actuator. The technician they sent was great and I was very satisfied with their work.

Bob did an amazing job fixing our pool. He moved the chlorinator and put in a check valve before we even woke up! He was super efficient, knowledgeable and professional. I highly recommend this company for quality work at an affordable price!

Bob came out to repair a frayed wire leading to the heater. He quickly repaired the wire and was helpful with a couple of other questions that I had. I appreciate that A Affordable Pools staff answer my random questions, both in the store and on service calls.

4/10/2025 UPDATE: Once again, A-Affordable was very responsive, accommodating to my schedule and in out out quickly, taking care of my issue. I highly recomment A-Affordable and have been using them consistenely and loyally for years.

6/10/2024 UPDATE: A-Affordable came to the rescue once again. Bob continues to provide the most professional and knowledgeable service. He assured me my pool would be pristine by the weekend and he was right. He gives a detailed description of the work done, and how to prevent future issues like what I had. 5 Stars is not enough for them, I give them 10!

4/4/2024 Update: Still using A Affordable and am just as happy now as I was when I posted my first review below over 5 years ago. I highly recommend them for their expertise, professionalism, reliability and price. I've not met anyone as knowledgeable and helpful about pools and equipment than Bob.

2019 Review: Anyone sharing less than 5 stars for this company either has a personal issue with this company or an extremely rare unsatisfactory transaction. I have had to use this company, which came highly recommended, three times in the past 6 months. Previous to them, my husband did most of any work, however, he recently passed away and I have come to rely on A Affordable Pool and Spa Service. They had always been extremely responsive, very reliable, informative and affordable priced. I have dealt with both Bob and Greg and can't say enough great things about them. You are wasting your time and money if you use anyone else.

Bob called me a day ahead of schedule to try and squeeze our repairs in asap before the weather turned. I appreciated the promptness, he was very informative and made the repairs super easy for us! We had the freezer guard, timer and filter gauge replaced and rewired.

Kyle Croutz helped to repair/replace my manifold on my pool pump and got my pool filtration back up and running! He was very knowledgeable and friendly!

I highly recommend A-Affordable. Colton and Jeff corrected my spa leak.They started with the easy and least expensive options and worked their way up until they found the issue. Also provide excellent in store customer service and water chemistry evaluations.

I want to let everyone know how amazing this pool company is. We just bought our home couple months ago and I needed some help with my pumps for pool. Jose in the office was so helpful and treated me so with such respect and knew how nervous i was about getting pool fixed. He sent Bob to my house the next morning. Bob is a super great guy with ALOT of knowledge and experience. He was so kind a such a gentleman. He got my pump running in now time. I highly recommend this pool company and especially Jose and Bob. Thank you so much for wasn’t mind.

The winter weather damaged a few things on my pool system. A Affordable team has saved me a ton of money by replacing the damaged components and not advising me to purchase a new pump or heater. Great work so far!

I really appreciate their tech Bob's honesty and hard work! He was able to give us a great quote on our pool repairs, when other pool companies said that our pump was 'too small' for our size pool, etc. and wanted to do a bunch of repairs. He said our pump was the right size and was able to give us recommendations on other things that needed be done. He quoted us half of what the other pool company wanted. Will be their customer moving forward!!

Went to a buddy's house for a pool party. Pool didn't look right. I didn't think anything could be done. Called A Affordable Pool and spoke with Jose. He was a miracle worker! He saved the party and the day! Definitely recommend!