Tree reviews in Carrollton, Texas
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Christian Hall at the Carrolton store was super helpful. Was able to get us a beautiful tree and they’re even going to plant it for us!! We will certainly be back and anyone who’s looking for trees should ask for Christian.
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1st visit to this nursery / location since they changed ownership. Could not have had a better experience and will be back!
The Landscape Designer Reggie was first to greet me in the yard immediately upon arrival and was more than helpful. Got exactly what I needed and several recommendations to help with my project(s).
Highly recommend. Great service and right price. -
Jeffrey Brown was awesome to work with! Ask for him when you come. He was so helpful and patient with us and also honest about what wouldn’t work for our space. I love a sales person who isn’t just trying to make a sale but actually listens to what you’re looking for and gives you advice and time to make an educated decision. Thanks for all your help Jeffrey!
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Moon Valley Nursery beats all others! Chase Taylor came to my house and offered great ideas to update my yard and install trees. I’m getting my fresh Christmas Tree from him as well. Call today!
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Rich and Magic were awesome! They took care of my husband and I with the best knowledge and experience we’ve had at any other nursery. Not only were they friendly and professional, they knew what was best to plant and were due to the sunlight exposure. Great team!
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I recently moved to texas and connected with jeffery about how to care for the palms in my yard. He was super helpful and ,knowledgable. As we walked the property his creative gift and vision for the next phase began to flow of what could be. Excited to work with moon valley and jeffery in the future.
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Christian at the Carrollton store was a big help! He did a great job with helping me decide on trees and where best to plant them. We are thrilled with the service, price, and follow through. The trees are awesome and look so great, as does my new rose bush! Will definitely be back!
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Jeffery was very knowledgeable and made our experience trying to pick the perfect tree to plant for our baby the best! he really took his time with us and was very patient. will definitely be coming back!
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Wow! Don't let the construction deter you from getting to Moon Valley Nurseries in Carrollton. I went exclusively on the 35 service road from Dalllas so it really was easy. This is not a big box store. Everyone I encountered was extremely knowledgeable. Their trees and shrubs are grown here in Texas so the plants are "used to" the clay soil here and temps. They will also plant your larger tree/shrub purchase for free!
They have design services and Jeffrey will come to your house and design your space based on exposure, shade etc. I hope he brings his lil' dog Teddy bc he alone is worth the visit! He also just handed me a cold water-how thoughtful!
They have another designer, Chase (assuming similar to what Jeffrey does) who expertly counseled me on how much mulch I would need and mentioned it would be no problem if I had too much and needed to return for refund or credit. I literallly felt like they all work as a supportive and happy crew and love what they do.
I was in great hands the whole time.
Stephanie who helped load the mulch (with the people I am mentioning here) impressed me not only for her strength and smile-but she was also happily pruning away as I left-after loading 25 bags in my car. They even left room for me to see out my back window. Unreal how kind and thoughtful.
Lastly, Chelsey, who might have been the manager, made the purchase process easy. I believe she said they warranty their plants (not sure time frame on that) and recommended how to plant and treat the soil area to reduce and eliminate shock while providing information for the healthiest and happiest plant outcome. She was very concerned about not wanting to dirty my car and all the necessary plastics were laid.
Again, every person I met was all about real advice, knowledge and assistance. I felt in excellent hands and the yard is huge and beautiful . They have everything from I liter plant pots all the way to mature big trees. They also have ceramic and clay decor. The variety is amazing.
I truly never wrote reviews but Moon Valley knocked it out of the park imo. -
We recently purchased a number of shrubs and a tree from Moon Valley nursery. Our salesman was Chase and he was extremely helpful. He spent an extended amount of time helping us make our selections. After a fair negotiation on price, Chase previewed the area to be planted on two occasions. The first occasion he was stung by three wasps & kindly returned on a future day to finish the job. James, who headed the installation crew, was also very cordial, knowledgeable, & helpful when we moved the plants around to optimize the siting. We are very pleased with the results!
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The staff is very friendly. Especially Reggie was the best 👍 in customer service that I ever experienced. The delivery was great, James who came out to install and explained how to care for the tree did a great job.
I will return again to buy more trees from these guys. James was great !
I definitely recommend this place to everyone.
Go see Reggie ! -
The staff were great! Very helpful and attentive. Jeffrey was amazing! We went for a Christmas tree and left with so many more valuable tips to care for our yard and current plants!
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Pulled into this establishment on a whim, ended up leaving very satisfied and one cactus richer. Very friendly and knowledgeable staff. Christian was patient with all my questions and helped me out to the fullest. I'll be back!
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Stopped in at Moon Valley nurseries to get an idea for my front yard renovations. Jeffrey Brown greeted me immediately and took me on an entire tour of their yard. He was extremely helpful, offered suggestions and answered my questions with conviction.
Moon Valley has an extensive product line of almost everything you would need for your landscape, including small, medium, and fully mature trees, shrubs, outdoor pots and yard decorations. Ask for Jeffery! -
Thanks so much to Ernesto and his crew! We selected a big, beautiful red oak and it looks amazing in our yard. From Ernesto making sure that everything was planted to my liking to Leighton operating the heavy equipment to Jacob overseeing the entire process was wonderful!
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We stopped by this amazing nursery, and were lucky to meet the PM, Magic. He took care of us, gave us a really great in-depth introduction to in house plants. I’d highly recommend anyone to come get services here. Come find Magic! He will get your guys taken care of! We’ll come back for sure for more stuff!!!
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The team at Moon Valley was great. Chase helped us pick out three great trees for our backyard and the install was fantastic. Everyone there is professional and wants to make sure you have a great experience.
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These guys came out to our home almost immediately after contacting them. Gave opinions, recommendations, provided visuals, and were very easy to work with. Installation was quick and everyone we came in contact with was extremely friendly. We worked with Jeffery Brown and would highly recommend.
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Jeffrey was so helpful helping us finding a tree that needed to be replaced. He is so knowledgeable, and friendly. We are super happy with our new tree and his exceptional customer service . Definitely recomend him for your new tree purchase.
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Jeffery Brown assisted us in picking out some beautiful indoor house plants for our new home. He was so knowledgeable about all of the plants and trees! He took all of us (our crazy kids too) through the entire nursery and really rolled out the red carpet for us all. We were introduced to the entire staff. Dion greeted us promptly at the door with ice cold waters for everyone. The Manager Richard worked with us and made us a great deal. They had crafts available for the kiddos to stay entertained. The available selection of plants was just beautiful. Will be returning for all of our future plants, and even some trees soon too! Thank you for this great experience.
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Like to take this opportunity to acknowledge three(3) employees at the Carrollton Moon Valley Nursery location for their outstanding customer service they provided me with anytime I visit that facility.
A extra Special thanks to STEFANI MAUGHMER , BRANNA BLACK & JEFFREY BROWN .
They always impress me with their expertise in being able to address any questions I may have involving my landscaping.
Their recommendations are “Right On”
They go above & beyond to truly satisfy the customer .
Moon Valley Nursery is so fortunate to have Stefani , Brianna & Jeffrey as part of their team .
All 3 are a tremendous asset .
Niel Shank