Reviews of local pros in Cedar Park, Texas

I'm not usually inclined to write reviews but these folks at AC Express are incredible. The Woman who takes the calls was pleasant and polite, the guy who serviced our AC did a lot of work for a very reasonable price (so reasonable we were eager to tip him well) We used them because they were local and they Didn't disappoint: arrived early, were very transparent and friendly and after dealing with several other AC folks who refused to do certain work or who immediately tried to upsell us, it was a relief to deal with good honest folks who know their stuff. Would enthusiastically recommend ... especially for anyone in Cedar Park / Brushy Creek/ Round Rock

AC Express has been our go-to for years, both for our business as well as residential ACs. AC Express consistently delivers excellent service. They are always responsive, knowledgeable, with a fast turnaround times and competitive pricing!

Our AC broke down over a weekend during one of those 105+ days. Called multiple 'emergency 24*7' places on a Sunday only to have them schedule appointments 3 - 5 days out. These guys were the only ones who actually assured us that they will try and get to us as soon as possible Monday morning. And they did. Once here, they quickly diagnosed the issue, made recommendation to replace, had a replacement on hand, installed it and were all done within 1.5 hours. We had the house cooling down again from the 89/90 it had touched. We appreciated the responsiveness and professionalism demonstrated by AC express...Highly recommend.

Have called AC Express twice in past two years. They are responsive and professional. First time was to replace an aged outside unit. The price was very reasonable and the unit has been running without any problems. Second time was a clogged drainage pipe. The technician came to site and told me what the issue is and I can fix it easily myself. After I tried myself and he came back to my house again to confirm it's been done right. Even for him to come by twice, it’s free of charge!
I would highly recommend AC Express for any AC service to anyone and use them for future services myself.

Very honest company. I called because I thought one of our units might have an issue and they got me an appointment quick and arrived in the time window they gave me. They looked at my units and told me that everything looked ok and that I didn’t need anything done. I will definitely be using them from now on, as I know they are very honest and won’t make you get things done that aren’t needed. Thanks again!

This is the second time we used AC Express after our downstairs unit went out last year. Wouldn't you know, 2nd unit failed two weeks ago. We had to call them out again as the new unit wasn't working as expected. Super quick response, knowledgeable and reasonably priced. 10/10 would recommend.

Hire them, seriously. They are quick, efficient, friendly and affordable. I had to replace my unit very unexpectedly last year, they came right out and took care of it. Since then they have maintained it once and came out again today when I was having issues with my drainage tube and fixed it all up for free. You want a reliable folks when it comes to your A/C and these guys are it!

Very happy with my experience. Scheduleing was very easy. They arrived on time and called ahead. (they even worked me into the schedule a day early!) The technicians had the problem diagnosed in less than 15 min and had everything up running in no time. Nice people, strongly recommended.

AC Express is your choice for immediate response. These are real folks, not a chain - its clear in their language and ability to respond so quickly. I had a bad situation with Carrier not honoring the warranty on their product and in Austin the heat can make a home unbearable. They installed the replaced failed part so that our home was habitable again. I cannot speak to their pricing, however, the quality was great and they are an honest group. As a business owner you know when folks are not out gouging you. I will call AC Express first every time (hopefully never in this home) again.

Thanks guys, our nearly new home is back to new AC!

Updated for 2024: I've been using AC Express for over 6 years. They are great! They are prompt to respond, always very courteous, and stand behind their work.

(Original review): Awesome service at a good price. Techs were professional and on time and did a great job. Will definitely use them again in the future.

Over the past year they've replaced both of our AC units and they did an excellent job -- and the technician was very honest and knowledgeable. He takes his time to answer all ur questions -- use them.....

These guys are fantastic. They were the only ones able to come on the same day to get my AC back on track, they were also punctual and friendly. In terms of price, I would not be able to say if they are competitive or not, as they found the issue straightforward to fix and did not charge anything which is downright exceptional, to say the least. The grid of one of my external unit had been damaged by a fallen tree branch - after bending it back to place to allow the system to run they came back a couple of weeks later with a replacement found on an older unit and fixed mine with it. Really amazing customer experience, these guys are my go-to for AC problems and I recommend them to anyone having to deal with such issues.

Get a second opinion! I don’t want to go into too much detail but I will just say they came out and told me I needed a new AC. Given the cost I wanted to get a second opinion and somehow the second technician reset the AC and everything was working fine. I asked what it could have been but he said he saw nothing wrong and that he would have never recommended a new AC and he didn’t do anything special during his initial review. Only silver lining was they did not charge for the visit however trying to sell me an AC that I didn’t need is very disingenuous.

Our A/C broke down, they came on a Saturday within an hour of calling, turned out it was a small part that was broken, replaced it for free. The next day we had another issue where our A/C was down again. Again they came out within an hour, turned out our unit's drain lines were clogged as well. Helped us get back up and running and we've had no problems for weeks since. Didn't charge a cent. Absolute best service anywhere.

Nvr ever use them

They came and inspect and there is service fee
Next day they show up with a motor no receipt and force us to use their service and charge us 1900$

They supposed to call us first.

We have lived in CP for over 20 years and have used many different AC companies but AC Express is just amazing. We had them do a complete overhaul on our AC a couple years ago and it’s been working perfectly. We have had them out to service it but there have been no problems at all. This new unit works so much better than our old one. Weve had a clogged line a couple times (because of us, not the unit) and they have even come out on a weekend to help us. Outstanding customer service and they truly care about their work. To me, I would much rather pay a little more and have a company like AC Express who truly cares about their customers and their product. Just call them!

They came and serviced our AC same day were great and resolved the problem for us in great time! will definitely be using them as our AC people EVERY TIME!

AC Express has now replaced 2 units for me. They did an amazing job on both installations and have been a pleasure to work with. I would recommend Michael and Casey with AC Express to anyone that desires excellent customer service and a company that keeps their word.

I couldn’t be more pleased with the services I have received from AC express. They not only designed and installed one system for us,they emergency replaced our second system 18 months later when it suddenly died. They have fair prices and the services is beyond excellent. They just put in a third system for my father. My sister is in the process of contracting them for her own system installation as well.
What really stands out is their dedication to customer service. About a year ago my sister’s system died. They replaced the capacitor for free knowing she would eventually need to replace the system but not wanted her to suffer through the summer heat. It’s rare to find such honesty and care in a service company. I can’t recommend them more highly.

AC Express installed my new AC handler on 4/28/2025. The installers did an awesome job. I am very pleased with their service. Would recommend this company to anyone that need to get their AC installed or serviced. Thank you so much!

This company answered my phone call on a holiday weekend. Promptly had a team out to my home early the next morning. They fully diagnosed my unit and quickly had my AC running again. Fast and professional. I highly recommend.