Reviews of local pros in Cedar Park, Texas

The guys were fast, friendly, and professional!! It's nice and cold in my house again ❄️ I really appreciate the individual attention and great customer service that Justin, Dawson, and the one with the beard 🤣🤣 bring !

Michael- the Intelligent Air tech that came to our home to check the AC pressure was great. He was very personable, experienced, and professional. After discussion and considering the issues I declined any intervention at this time. I was glad I had another opinion on the issue and was happy with his report and consultation.

I can't say enough good things about Intelligent Air. They are always responsive, returning messages promptly and arriving on time for appointments. I am on their subscription plan, and for a couple of call, Michael has been my technician, and he's phenomenal. He's really great at explaining whatever the problem is and what has to be done to solve it. He has even helped with figuring out what has to be done now and what can be done later. I really appreciate his honesty and candor. I have never felt that he or Intelligent Air were out to just sell me services that I might not need. I trust Michael and Intelligent Air to do great work and to give me the right advice. If you need HVAC services, you can't go wrong with Intelligent Air--and ask for Michael.

Have used Intelligent Air for over 15 yrs. Never been disappointed with their service. Highly recommended 👌.Oh... I should add.. Michael was the tech that came to the house to take care of our issues. Very personable and professional. Awesome guy! Hope he comes back to do our annual checks.

Intelligent Air has come through after other Austin A/C companies have left me hanging (I've got stories of delays & the wrong parts ordered, but Intelligent Air has never done that). Intelligent Air has excellent technicians. The person who answers on the phone (not sure if she's the office manager or owner) is very pleasant and on top of things. I've used them a few times now. Most recently, my A/C went out on a Friday afternoon. I called, and they were able to schedule a technician who came out Saturday morning & had it fixed within an hour at a very reasonable charge.

Intelligent Air has always been quick to respond with any questions or issues we've had. Recently we've had Michael come to our house for service and each time he's come over he's gone above and beyond. He does a great job explaining everything he's doing as well as make sure everything is 100% operational before he leaves. Unfortunately you don't see that too much anymore, as companies are too focused on being in and out as quickly as possible.

I had Mike Davis at my house due to some of my rooms not cooling or heating the way they should. Not only did he fix our problem. But he walked me room to room showing me the difference in the air flow out of each of the vents. And told me what the problem was but told me how he was going to fix them in a way I was able to understand. He was polite and very helpful. Not only did he fix our issues but he made sure it was done right and the least expensive route. Not only will I be using this company again but I assure you I'm letting everyone know. If you get a chance to call ask for Mr. Davis, He's amazing! Thank you so much.

Intelligent Air replaced my 20-year old HVAC system 3 years ago. I have been very happy with the choice to use them. I have them come every year for preventative maintenance, filters, etc., and have been very pleased with their customer service and professionalism.

I bought a new heat pump AC system from Intelligent Air this summer and had a great experience with the installation. When the condenser unit failed a few months later, I called in and they got me on the schedule for the same day. Mike was at my house within a couple hours, and he went above and beyond to identify the issue and make sure that he could replace the unit for us. He did a great job explaining exactly what had happened, and what he was working on at every step. Everyone I have interacted with from Intelligent Air has been extremely knowledgable and professional, and has helped me to understand my system. I absolutely trust them with my business!

We had an amazing experience with iAir Services! We had been struggling to keep the house cool and comfortable for 2 1/2 years after buying our home, and we were very frustrated. Daniel and LaCounte did a thorough diagnosis of our existing system and quoted us on everything from repairing the current system to completely replacing it. We chose to replace the system. All of the employees who came to do the work were polite, conscientious of keeping the house clean, and hardworking (they put in 12 + hours on the first day!). Les, the owner, stopped by on several occasions to check in on the progress of the job, and after it was all done, gave us a thorough explanation of the system and how to set the thermostats.

Now that it is all done, it's like we live in a different house! The air is comfortable, moving around more, and feels amazing! Throughout the process, Les and LaCounte mentioned that the new units would be much more efficient. We have solar panels and closely monitor our energy usage, and they were right. Our new units use 75% less energy than our old ones and the house feels great.

When making a large purchase such as this, it's important to find a business that does quality work, stands behind their product, and has high expectations of their employees. This company meets all those standards and more. Highly recommended!

Of course our very old AC went out on the hottest day of 2025 (so far)! Scheduling a call with Charlotte was about as easy as easy can get. Micheal called and said he was running AHEAD of schedule and asked if he could come earlier than the appointment. Of course we said yes, he was great.

Explained most likely issues, took a look and had us up and running in no time. One part and no hassles. Also gave me some advice on things we can do to help keep the old system running well.

Guarantee they will be my first call for future needs.

Very honest and great service. I wanted to cool down an area in my house that doesn’t have an attic, originally they send a guy who said we have to do a mini split, which is very expensive. Then the owner came over to assess the situation and came up with a way to wire the duct over through the wall. It saved me from this past crazy summer thanks a lot.

Amazing! We’ve used Intelligent Air for several years now servicing a complicated infrared heating system at the studio and they’ve come through every time with fast, efficient and friendly service. They’ve saved us several times when we needed last minute help fixing something. The technician Mike is especially helpful and adept at figuring out what the problem is and how to fix it. Thanks Intelligent Air!!

I called LaCounte and iAirServices to fix a new install job by another company that went horribly wrong.

They were professional, thorough, detail oriented and fixed everything that was not right with the previous install. They were able to make the temperature 5 to 6 degrees cooler, make everything nice and up to code, and significantly reduce the static pressure.

If you are thinking of getting a new AC call these guys. They pay 100% attention to detail and will make sure it is done right to the specs of manufactures installation guide. There is a major difference between having a single AC technician installing your unit vs and installation crew where people are specialized. You will not have to worry about your install being done correctly.

They might be a tad bit more expensive, but I assure you that investment will go a long way in having your unit installed correctly and having ZERO corners cut.

We scheduled and they came out did the following (and probably more) :

1) Increase the return plenum for proper rebound zone.
2) Increase the supply plenum from 4' with a terrible workman ship to 8' with something picture worthy. Note: having a larger supply plenum is important part of duct design and helps with air flow.
3) Increase a return duct size to get appropriate return air,
4) Straighten existing duct work to remove restrictions.
5) Install furnace and evaporator coil per instructions. This is where they fixed specifically what the instructions said not to do which was done incorrectly by original installer.
6) Fix the electrical wiring outside to meet code.
7) Fixed the low voltage wiring to the outside unit that had the protective insulation worn off. This probably saved me an electrical short and thousands of dollars of damage a year or so down the road.
8) Sealed/glue the condensate pvc drain line. Seriously, the original installer did not even do this?
9) Moved the air scrubber to the supply side of the unit so I will work more effectively.
10) Remove all refrigerant, vacuum, pressure test and retest the unit to make sure there was nothing bad in the line.
11) Fixed furnace exhaust pipe to go to the right direction.
12) Fixed furnace exhaust to go to correct size outlet.

At the end of the day the static pressure decreased from 1.4 to .9 and a 5-6 degree temperature drop but LaCounte wants the static pressure number better/lower. So they are going to come back and increase some of the supply ducts in our bedroom and living room because they are undersized and are not getting appropriate air to them.

The crew itself fast, efficient, courteous, meticulous, and cared about the craftsmanship. Heck, they even vacuumed up in the attic. Yup - that is right. They cleaned up after themselves very well and even cleaned up their mess in the attic.

These guys are installation artists. LaCounte, his crew, and iAirServices care about quality and will not cut corners. If you need a new AC, call them. You will know that everything will be done right and if something isn't 100% right they will fix it. And they will be transparent... LaCounte said he is not happy with the static pressure number and they will come back to fix it by increasing duct size.

If you purchase a new AC system, say a 16 SEER, and the install job is so terrible like mine was, it does not operate at 16 Seer. TBH, I would be lucky if the original installation were as effective as a 11 or 12 seer unit.
I am curious to see how this system will handle a 15 degree day, but I suspect it will do quite well. I am lucky to have found these guys to help get us out of a mess. Learn from my mistake and call them first.

I'm having trouble posting the long review as the character limit was too long....I need to figure out a way around this.

Daniel went out of his way to come see us before his first appointment of the day when we were experiencing an HVAC emergency. He was very patient with all of our questions and did a tremendous job. Couldn’t recommend him more! Excellent technician.

I had a blower motor communication issue with my Carrier unit. IA Services put me on the schedule very quickly and sent over tech Daniel Escobar. Daniel was friendly and knowledgeable. He explained what had to be done and fixed the issue. He also took the time to run some extra tests to make sure the unit was performing properly before he left. I was very happy with the service I received.

I’ve used Intelligent Air service for two different HVAC replacements, and one repair. They are trustworthy, thorough, and fair. LaCounte was great to work with and provided great recommendations for what would HVAC solution would best suit the needs of my family and home. Michael was great in promptly resolving a warranty issue. I highly recommend IAQ and will use them for any future HVAC needs.

We’ve used Intelligent Air Services for several years now and couldn’t be happier! Lacounte had our new complete HVAC unit installed quickly and their technician Mike has been doing an amazing job maintaining it routinely ever since! It’s a great feeling knowing you can completely trust a company and their staff to take care of all your HVAC needs! They’re the only HVAC company our family will use!

Great experience in the heat of July. I noticed our upstairs unit wasn't cooling around 430pm last night. They got a technician out by 630pm the same night. We needed a new outside unit (which was something we were expecting... Ours was pushing 25 years.) They came the next morning before 11am, installed it in two hours, and done. Very professional at all points of contact.

Today, on a very hot holiday weekend, our air conditioning unit decided to go out. We needed someone to desperately come out and we called Brad from AC express. We have never done business with them before. He was out here within an hour and a half of us making the call. He actually came hours before we were promised he would be here. He was extremely friendly and very knowledgeable of our AC unit. It took him very little time to do what he needed to do and he explained everything along the way as he did it. He went above and beyond what was required of him. Brad you are amazing and great at your profession and we appreciate everything you did for us!! Brad I can promise you and AC express that we will be calling you all in the future for our AC needs. Thank you

My folks' ac stopped working on a Saturday Labor Day Weekend. This company arrived within the hour, took time to assess the problem and communicated in great detail the costs of the procedures needed to fix it beforehand. They worked fast and were very professional. In 10 minites my parents' house was cool again. Thank You! I highly recommend them.