Reviews of local pros in Cedar Park, Texas

4.8 based on 2073 reviews Back to the listing
    5

    Blue Wave Heating & Cooling is a great company — reliable, friendly, and thorough. The technician who came out was on time, knowledgeable, and made sure everything was running smoothly. I’d definitely use them again and recommend their services.

    5

    The technician was very knowledgeable and he explained everything to me. The price was reasonable. Do not be misled by the technicians age he knows his stuff and I trust him to do an excellent job. I would highly recommend him to anyone. From now on this is the only air condition company I will deal with. I feel very blessed to have found them.

    5

    Brian is a knowledgeable professional. He is very prompt in his response and accomplishes the job in timely manner.

    5

    Blue Wave responded promptly, arrived right on time, took their time to explain everything and most importantly ensured I understood. We have been miserable in the heat, and in under two hours our AC is working and our home is cooling!

    5

    Brian was extremely helpful and professional. Highly recommend his service. We were struck by lightning a few months back and our insurance company provided us a terrible quote for our AC fixes. I contacted Brian and he came out late that evening within in a few hours after initially contacting him to fix our issue. Not only did he come out very fast, but he also provided us with a very reasonable quote on fixes compare to competitors. We've had his service a few times after that and every time he's been on time, efficient, and very reasonable with pricing. Highly recommend his service for all AC repair needs.

    5

    After receiving a deceivingly alarming bid from another HVAC company (with whom I had a one-year maintenance contract), I got an independent bid from Blue Wave. I paid less than half of the amount that the other company had quoted and received fast, efficient, and honest service and information from Blue Wave. Whereas the other company had indicated that my fan wheels were so encrusted with dust and grime that any delay in cleaning or replacement of the wheels would result in excessive wear and damage to the system, I could see that they were not very dirty at all and cleaning them was helpful, but, by no means urgent.

    5

    Blue Wave performed the original inspection and repairs for the house when purchased. The technicians are excellent…very thorough and explain things vey well. Highly recommend them.

    5

    This was my 1st experience with Blue Wave. Bryan was on-time for his appointment to diagnose the AC cooling problem. It was too late in the day to get parts, so he sent me a quote the following day. Emilio came with parts and completed the repair as quoted. I am happy with their work and would use them again.

    5

    Brian, the owner of Blue Wave, came to my house to give me an estimate after a friend recommended him. She told me that he is quite busy, but that if I could get him he does the best work and is most reasonable as prices go. Whatever the case, I needed my whole HVAC system replaced.
    He returned my call, we set up a time for 8 AM a week later, and at 7:50 he pulled into my driveway.
    It turned out she was right, his quote was well below the 4 others I’d gotten. Not only that, his manner was exactly the opposite of what one would expect. He just spoke to me like it was two guys discussing heating and air, completely detached from the role of salesman. He didn’t badmouth the competition. He didn’t try to build himself up. He just told me what he could do after about 30 minutes of thoroughly examining my existing unit. After that, he went out to his work truck and worked up 3 options. All in all he was here for more than an hour. By the way, the other quotes I received were in and out in 10 minutes or less.
    He came for the install today, was courteous and thoughtful about being in my home, and finished the job in the time he predicted he would.
    I recommend him. He’s a little talker and a big do-er, and it’s clear he loves to get to do what he does.

    5

    Meticulous work, forthright and honest business exchange, provided expertise that guided us to the best deal, and fallowed through on everything discussed and sold. This is an honest business man that is over qualified, hire him.
    We cold called the owner Brian for a new AC unit and install after a google search. He responded immediately and set up with us for a quote at OUR convenience. He did not cut corners from the moment he started working with us, returning even to get the exact right information to provide the best and most accurate quote. He worked with us on rebates we were incentivized by for some potential units, he answered all of our questions and reworked quotes for us until we were satisfied all around we were getting what we needed for the price, nothing is cheap these days and everyone is looking for the best possible deal. He more than helped us at each step of the way and this was not about upselling, it was about providing an honest service and product, when you feel that way doing business it takes all the stress away, especially when making big purchases. Brian and his tech were professional, kind, mindful of our animals and took care with boots and runners to protect our home while working. They came in and did exactly what they said they would do with a one day installation, no issues and stayed after for proper testing of the unit. This company did not cut any corners, they made sure our purchase had all the vital items necessary for installation as AC systems have changed over the years, worked efficiently, are absolutely trust worthy to have working in your home, utilized the latest equipment and was able to test the unit quickly and easily. I can not recommend this company enough, I am so incredibly impressed with both Brian and the company. And you know you are getting old when you start to think an AC unit looks kind of sexy but this thing is amazing and so quiet my cats have claimed it for themselves!

    1

    Worst customer experience ever.

    We paid for over a year of maintenance and we did not get maintenance one time. WE called to get our filters changed and then we were charged an additional $520 after paying $1,880.. so $2,400.

    When we called to speak to someone and explain our situation of running a Salon with heat and the salon being over 80 degrees after the filter was changed and the lady on the phone laughed at us.

    We still have not heard from a supervisor nor had our HVAC fixed.

    5

    We called iAir Services with an emergency AC failure and Michael came out that afternoon, diagnosed the problem and came the next day and fixed everything. Michael has been completing our twice yearly check ups for several years and we trust him explicitly.

    iAir Services has always been very fair and it is obvious they appreciate loyal customers. I am certain if we had called anyone else with an emergency, they would not have been able to immediately respond.

    We have been very happy with them and have recommended them to friends in the area. They will be performing all our HIVAC needs in the future.

    1

    UPDATED EDIT: Unfortunately I now need to change my rating of this company. At their recommendation we had them install a Remi Halo air purifier into our HVAC plenum last year. We recently found out that it was improperly and poorly installed, causing mold growth in the plenum around the Remi Halo, and throughout our HVAC system. To make it worse, they are refusing to take any responsibility or action to make this right. They are completely unresponsive even though the technician came out and saw the Remi Halo barely attached to the plenum and after we sent them photos and documentation from a mold inspector. Very disappointing. I would not recommend working with this company! I would give them 0 stars if that were possible.

    After dealing with numerous HVAC and home air quality issues, iAir Services was fantastic to work with! All of the staff were friendly and knowledgeable and the technician that did the work was so helpful in explaining things my husband and I can do on our own to keep our system running well. I would highly recommend them!

    1

    iAir installed a new HVAC system in my house in May of this year. Since installation they have repeatedly have ignored my calls to fix an issue with a vent from their install. Initially they said the noise from the vent would go away, then a tech came out July 2nd and said he needed to order a part. I called back mid July to get an update and got 3 different stories from three different people and then finally was told I needed to wait at least two more weeks. This service at this company is terrible. DO NOT USE. THEY WILL TAKE YOUR MONEY AND IGNORE YOU.

    1

    The equipment is great. Outstanding. Saved us money. Shuts off instead of running all day.
    They get one star because the installation company only cared about getting it running and getting out. Waterhouse. Used old copper pipes and hoses, wires, thermostat. Used old drain and I had to repair leaks. For 6 grand I should've had the new stuff installed that I paid for.
    Impossible to contact. Would not furnish receipt of any kind so I could pay off loan.
    Threw it in and disappeared.

    5

    I didn't end up going with iAir for my new minisplit, but it wasn't for lack of knowledge and service, but only because I chose a different brand. LaCounte came out and assessed my system and was very helpful during the decision process. Their bid was the best for the brand they offered and I wouldn't hesitate to recommend them to anyone looking for a new system or service.

    5

    Michael was the most thorough technician I have ever had with air/heat maintenance. I’m very pleased I chose Intelligent Air Services to give my ac a check. My house is a brand new build & I’m glad to find out the things that need to be fixed to make my unit run more efficiently before my one year warranty is up.

    5

    I can't say enough good about Intelligent Air Services. I have had them out a couple of times for repairs on my upstairs A/C unit. They have been very responsive, on-time, and very professional. This last time Michael Davis came out, diagnosed the issue, but more importantly spent the time calling the manufacture on the 4 year old unit to get the part that literally burned up covered under warranty. He ordered the part and came back out afterwards to install it. Great service and very professional. I'll be asking for Michael to come out for any future HVAC repairs. Thank you Michael! And Thank you Edgar for your quick response when I reach out this last time.

    5

    We cannot be more thankful with this company!
    Our A/C suddenly stop cooling and because it’s Friday afternoon we couldn’t find a company to come and help us. We were calling literally one AC company after the other. When we called Intelligence Air Services the dispatcher was more than kind and send us Michael in less than an hour.
    Michael was extremely helpful! He was super kind and explained everything so well. He took care of the whole unit. He found the problem and solved it immediately.

    We’d for sure recommend Intelligence Air Services to everyone!

    5

    My A/C unit has given the iAir technicians some tough challenges, such as an illusive shorted out wire. They've approached each issue with diligence & professionalism, and my A/C was fixed. I'm impressed by every aspect of iAir including their very pleasant office staff who listen carefully & have gotten us on the schedule quickly. Their technicians have explained the issues clearly, and they've been tenacious in making sure everything is fixed. I feel confident that they're professionals who know what they're doing. They also show up on schedule, and if they say they'll get the part we need in a day, they'll really have it in a day unlike another company that kept me hanging (next week, no... two more weeks). I'm an extremely satisfied customer.

    2

    Update: My units continued to have issues after my technician came out. Three visits later, he had me considering replacing the entire unit. I called on a second opinion, and the only thing wrong was that my drain line was clogged. This was an inexpensive fix that took only about 30 minutes to diagnose. iAir has serviced my unit only a few weeks ago, and I assumed blowing the drain line should have been a part of that. I’m not sure why this wasn’t a part of my annual service, or why this issue wasn’t at least diagnosed on three separate visits. It’s disappointing. I am giving 2 stars because the company was very responsive, but overall I am dissatisfied.

    Daniel, my technician, did an excellent job. The issue with my unit was diagnosed quickly, the problem was taken care of, and the charge was very reasonable. I have been using iAir Services for years, and they are the best. Daniel was particularly pleasant to work with and took the time to answer the few questions that I had in a thoughtful and easy-to-understand manner.