Reviews of local pros in Conroe, Texas

Quick service on a Sunday afternoon! They did a great job and cleaned up the hole after replacing the water line in my yard. They also don’t charge a surcharge for weekends, so don’t be afraid to call any time! Quality work for a fair price

I've had to call them a couple times. Always on a holiday too. They were kind, when I know they probably would rather be with their family. We had a nightmare rental and yeah we were so thankful to have found Conroe plumbing. It's been awhile since I've had to call them and have been meaning to leave a review. I had to call them out for a recheck and they were just the absolute best. We have since moved into a new house and if we ever need a plumber we will use their services and I only ever reccomend them. Thank you to the amazing company from the kind woman on the phone to all the employees!

I called Thursday night late expecting to get just a scheduler or answering service. I got Michael and he was at home, was likely in the middle of dinner with his family. He took the time to talk to me about my problem and said he would personally have someone out there around 2pm. Friday comes and he made sure to update me on an arrival time (just a bit after 3pm) but hey.... jobs take time and may go over a bit so I was understanding. Michael was professional, courteous and re-built my P trap and unclogged the line in just about 30 mins and was done. Then he took the time to explain to me what was the issue. If I EVER have any issue with my plumbing again, I will call Conroe Plumbing for sure!

The master plumber showed up an hour late for the diagnostic visit. I had to go out to the property twice. They got the job done the next day, Which was very good. But did not replace the water heater with the same size. I had no time to ask them to switch it so I got to pay for the bigger one. They did not send an invoice, but called for payment by phone a few days after the service. I gave them my credit card number and asked for an invoice. The next day the owner called asking why I had not paid. Apparently he was not in communication with his staff. I still had not received an invoice. The new water heater has a warranty. I had to call them back to ask about it because they told me nothing. The owner acted as if I should have known to get the serial number and call the manufacture for Warranty information. Then he asked for my recorded call times to his tech and secretary from my phone because he did not know what his staff was doing. Not organized at all! Thankfully the inspection went well except for the water spot on the drywall from where the tech drained the old water heater. I get to go out and paint it now! UPDATE on 8/7. I finally got the invoices on 8/5. The first one did not have a credit card processing fee. The next one did and it was a huge $88! The owner indicated he would not remove this fee even though he added it AFTER the original invoice was created.

I do not recommend this service provider!

Photo below is from the inspection report. A
new water spot appeared after the installation of the new water heater. The drywall had just been repaired and painted a few week before.

Walden- We had been without water since the recent freeze of Feb 12, 2020- due to the demand for repairs we were finally able to get Mike, Dylan and Anthony from Conroe Plumbing- They arrived late Monday afternoon 2/22 promised we would have water before they left. They stayed well after dark and made sure everyone in our Condo building had water again. Dylan and Anthony never stopped fixing broken pipes, Mike (the Owner) even showed up to make sure we were taken care of. Only concern they had was getting our water restored. I cannot recommend them enough and they are the only plumbing company I will recommend and use!! Thank You Guys for putting needs of others over yours.

Very fast and professional. Answered all my questions. Very fair and honest

Words cannot express my gratitude and thanks to Mike, Justin and Conroe Plumbing. We had an issue at 1:30 AM Easter morning. I am sure, that coming out in the middle of the night was not what they wanted to do. They arrived within the time frame they projected, were friendly, professional and did just a great job. Mike, the lead, was very knowledgeable and just a great guy. I believe Justin is an apprentice as they did not charge for his time....which surprised me and he was great and a professional. We will definitely call Conroe Plumbing again! Thanks guys. Hope you had a blessed Easter.

We contact these people to fix my elderly mother in law's well. She wrote them a check for $2,100 when they completed (completion was a nightmare which took almost a week). My wife immediately (same day, with in an hour) contacted them and told them not to use the check and gave them our credit card information. The charged the card. A week later, they CASHED the check!! We went down there and they said no one was around that could authorize the refund. We went back the next next. Promises promises. The robbed an elderly lady and have no problem doing it! This has been three months now and phone calls after phone calls. Nothing! We filed a report with the Attorney General and are headed to small claims court. The employees were complaining their pay checks were not clearing the bank. This company is in bad shape y'all. Please save yourselves and DO NOT use them!

I reached the limit to my DIY know how and contacted Conroe Plumbing. I received a few recommendations for them from friends and also knew I wanted someone local, in case further issues came up. One of their plumbers, Roger, came out and did an awesome job, both in fixing what I had messed up and in dealing with an issue I wasn’t even aware of. Roger also provided advice on what to do to prevent the issue I was having and also what to avoid so I don’t make things worse. Yes, it’s expensive and sucks to take a hit in the wallet but when you have no other choice but to call the pros, definitely call Conroe Plumbing.

Second time using Conroe Plumbing and they were fantastic! Even came out on a holiday to fix a pipe leak. Super happy with their work and will be using them again.

Conroe Plumbing came to our rescue last night! When our hot water tank pressure valve blew at 12am and water was spewing everywhere, they were quick to answer our call and dispatch help. Justin and another guy (sorry I didn’t even get your name!) arrived shortly and dealt with the issue. They were so professional and knowledgeable and such friendly guys. Since it was after 1am by the time they were done they didn’t worry about payment details etc, but said we could deal with all of that in the morning. We were so relieved. I now have these guys on speed dial! We had tried our home warranty company and three other companies and none would help us at that time of the day. It was a huge relief to hear Keisha’s “Sure, I’ll send them right now”. Thank you, Conroe Plumbing.

Dont call them for anything.
Anyone who treats employees like Mike Finn does, doesn't deserve customers...

God bless these folks! Our Well Water pump failed us at 5 PM. I made a call at 5:30 and they were there working on it within 30 minutes. They were wonderful folks and I would definitely recommend them to others. The price was excellent. To be honest, I feel that they undercharged us when they said the price, but I was not going to argue. We had our water running by 9 pm with their diligent work. Thank you gentlemen for everything you did to help us out. We will definitely be using you again!

My mother and step dad told us to call them, that they have had great experiences with them, so we gave it a shot. And she was so right! They were fast, super friendly, knew their stuff, and a great price! So glad my mom told me to call! Excellent service!!

I wanted to give a shout out to Corbyn who came out to fix a valve leak on my water heater. While here he noticed it wasn't up to code. He explained the safety issues and was thorough in checking everything out. For a fair price, he was able to fix what was needed in a timely manner. He did a professional, clean job and I am very satisfied with the results. Thank you Corbyn!

Had a plumbing emergency just before midnight and called Conroe Plumbing LLC. They sent a technician right away, and Roger arrived promptly to fix the issue. Great service—thank you!

True supporter of our community. Only because of your generous donations to our non profit we were about to sponsor low income families on thier youth sports journey.

During a recent real estate listing process in Conroe, I decided to opt for a local plumbing company, Conroe Plumbing, instead of my regular Houston-based service, hoping it would contribute positively to my local engagement. Regrettably, this decision did not meet my expectations.
Upon encountering plumbing issues at the property—lack of water in the primary bathroom and kitchen—I engaged Justin from the company, who hypothesized the problem stemmed from clogged galvanized pipes. He estimated a few hours for purging and unclogging. Initially, his approach seemed promising, as I witnessed some progress in the kitchen within the first hour. However, after leaving him to complete the task, I was billed for four hours of labor without a noticeable resolution.
Further communication with the company was frustrating. Despite repeated inquiries about the invoice and the effectiveness of the service rendered, responses were lacking. Upon personal inspection, the issues remained unresolved, with still no water flow in the kitchen and primary. The subsequent recommendation to re-pipe the entire house, presented without preliminary success in simpler remedies, was disheartening. Particularly concerning was the financial aspect—being charged four hours substantially for an inconclusive service that concluded with an advice typically provided at a minimal cost or free by other firms.
Moreover, interactions with Mike, the owner, compounded my dissatisfaction. When he called, I was busy in the meeting and responded to him with a text as “Can I call you back?”. He followed up by 6 more calls back-to-back and then a text starting “With all due respect sir” (this is when you know he starts insulting you). As soon as I was free, I called back. His approach to customer service, marked by a patronizing tone disguised as politeness, was unprofessional and off-putting.
In conclusion, my experience with this local plumbing company was markedly unsatisfactory. The questionable billing, and problem resolution was disappointing. This incident underscores the significance of due diligence in selecting service providers, especially in the context of real estate dealings where efficiency and reliability are paramount. My advice to others would be to seek well-reviewed, transparent, and efficient service providers to avoid similar predicaments. This is a company I would not recommend, based on my experience of inadequate service and poor customer engagement.

Last winter, I had to call Conroe Plumbing during a winter emergency when a water pipe burst. Their response was excellent—prompt and efficient, which was a relief in such a stressful situation. The pricing was fair, especially given the urgency of the repair.

I later called them back for a significant gas line leak, and they quickly identified that I needed to replace the entire line, and also my water heater, which (as we knew) was not up to code. They provided a "flat rate quote" right away. While the price was a shock given our limited budget, due to the hardship of the situation, I trusted their expertise and decided to go ahead with the work.

The technicians were friendly and very helpful throughout the process. They completed the job well, and we were only without gas for five days, which we appreciated.

However, we've since had the job quoted between $2500-$3500 less than what we paid. My mistake was giving into the urgency, and not asking for a detailed quote or getting multiple bids.

I called them to make an appointment for someone to come repair my toilet. A very nice woman, Kelly, put me on a brief hold and told me that someone would be there within 20 minutes. They were!! A Polite man came and I gave him a brief description of the problem over the phone. He fixed two problems for me and took payment over the phone. Great customer service!

Roger came over and fixed my problem. I was impressed with the time and price. We will definitely use them if we have a problem again.