Contractor reviews in Converse, Texas
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The installation of my 4.95 kW system was seamless and free of any hassles or problems. From my initial consultation through commissioning, every step was handled professionally and in a timely manner. The install crew worked quickly and left the worksite clean and free of debris. I interviewed four installers; IES earned my business with their no-nonsense, straightforward, friendly, and respectful approach.
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I originally contacted another solar provider to get solar panels installed on my roof. My plan was to use the 1st company for my project. I only contacted IES as a double check of my original decision. As it turned out, IES showed me a better plan for my house. So far, it was a very good decision. I waited to review IES until after I received my 1st CPS bill. My target savings was 80%. Every month will be different. But, my 1st month's savings was just under 83%. I couldn't be any happier with the entire process including after installation support and actually achieving my target energy savings. I absolutely love it when a plan turns out even better than expected!. Now several months later, I switched wifi providers. As a result, my Envoy Internet reporting app needed to be connected to my new router. Judy from IES came to my home and after some consulting with "Envoy central" was able to get the Envoy box to connect to the new wifi. She took the time to come to my home saving me the cost of a technician visit. Great job & thanks again!
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Such a great company! They had installed the solar on the roof of the house we moved into and helped us with our metering issues at NO COST! Even though we weren’t the purchasers.
So of course when we moved and put up our own, we had to use them. Did not disappoint. Super professional, responsive, and installed a great product.
Definitely call them if you are looking to install solar panels. -
Michael with IES Texas Solar is the best to work with!! He is so helpful and explained everything! Was very patient and took his time with no sales pressure and kept us updated frequently. Would 10/10 recommend. (Tell them Mark Guzman sent you!)
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IES did a great job installing our solar panels. Communication was good and will be doing more business with them in the future. Their App is a good tool to review your solar production.
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We had a great experience with our sales person (Dan Weier). The whole process was really easy and Dan follow up with us all the time.
I did a deep research on solar panels and I had a lot of different quotes (Maybe 10+ different companies). I financed my system and IES found one of the best rates for solar panels.
IES took care of all the paper work with my HOA and my electric company (PEC), this took some time for all the approvals. Installation was fast (one day) and the people that did the job responded all my questions . They even helped me with some changes in my panel for my Volt.
I will recommend to take a look to IES since it is a really good company that help me with my endeavor to put solar power in my home. -
I purchased my Solar panels from IES in May 2015, since then I've had no problems with the system. I do have a ZigBee monitoring device which allows me to monitor the system production. The only delay in service I had was a few months ago when my inverter needed a firmware upgrade, the firmware push took several emails to IES who had to reach out to the manufacturer to get it pushed.
Two years ago we had a hail storm. To my surprise I received a call from IES to ensure my system was not damaged, i hadn't even realized there was an issue but i did have a panel that was damaged (the Solaredge app showed panels not performing) and they came out, did inspection and took pictures of damage. I did have to pay for a new panel but it's wasn't too expensive and my system was back at peak performance.
Just recently I noticed a leak on my covered porch, I called IES to have solar panels removed for roof repair, David Nieto and Brain Ayala arrived and evaluated the roof and bracket area to find it wasn't sealed very well. they resealed the area and so far all is well.
David and Brian are absolutely great, they are professional and courteous and thorough. -
Just completed my install of my solar system. Couldn’t have asked for a smoother experience. Price was great and service was awesome. If you’re interested in getting Solar Power, call Michael Downing with IES solar. He will take great care of your solar needs.
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IES was one of two companies I found that was really knowledgeable and experienced with solar power and how it would work with my home. The panels they use were higher rated and more efficient, meaning I'd need fewer panels and could minimize the impact on the appearance of my home. They didn't pressure me and were readily available and willing to answer any and all questions and they came back for follow-up questions and concerns. And I did tons of research and had LOTS of questions. The install process was perfectly smooth and efficient and they cooperated with my schedule 100%. I'd whole-heartedly recommend this company.
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IES Solar was great from start to finish. No question went unanswered. Design, financing, and installation all went smoothly. The design team even worked around some challenging constraints to meet our requirements. I'd definitely use IES again.
It's been a few months and the system has been great. We did have one minor problem and the IES Team was on it an a heartbeat. The Enlighten App is a game changer for identifying problems. I'm still very impressed with the IES team! -
My electric bill was averaging about $253 a month. With the local Electric Company raising rates, my average would jump to $282 a month. And with rate increases for the next several years being announced, it was a no-brainer I had to seriously look into getting solar. My daughter and son-in-law had already installed solar on their house and went with IES. I had contacted 5 different solar companies and only 3 responded. Had the usual meet and greet at my house and was given a lot of information that I had to absorb. In my opinion, IES had the best presentation and everything was explained to my satisfaction. So, I decided to go with IES. I was told that the install date would be decided when the crews would be available for install. Since I was in no hurry, I was fine with that. It gave me time to look over everything again and decide if I should reconsider my options. I was given an install date and the crew showed up around 8:30am, and 35 panels with electrical/solar equipment was installed, up and running my 1:30pm. Since it was a very sunny day, the electrical tech told me to look at the solar meter and then look at my house meter. Solar meter was showing the wattage being generated. Looked at my meter and it was running backwards!! EXCELLENT! This is the main reason I went solar. To get my meter to run backwards. Granted the local electrical company pays pennies to any electricity given to the grid, at least I was not using their electricity to power my house. IES did an excellent job installing my solar system. The salesman answered all my questions and concerns. I'm a happy camper. The solar system was already showing what it can do. Already had no electrical bill for the month of February. March was only $39.40 (7 sunny days, 13 days partial sun and 11 days of rain.) The summer months are coming up and with the sun being out the majority of the time during the spring and summer, my panels will be generating plenty of power for my house. At night, I use the city power. But the power that the solar panels make, offset the power I use at night. 35 panels is only suppose to cover 85% of my electrical bill, according to the IES enginneer. If I'm lucky, it just might cover a whole lot more than 85%. If you're concerned with the costs, IES can explain everything to you before you make a decision. But don't wait too long. The Federal Tax credit will be going down for the next several years. IES can explain that too. Go with IES, you won't regret it. Tell them I sent you.
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Highly, Highly, HIGHLY recommend IES Texas Solar! Solar panels were installed 7 years ago, and in 2022 noticed a drop off in performance that exceeded warranty thresholds. When Brandon first gave me a quote in 2016 the company doubled-down on long term customer service which is why I chose them. Corey validated the LG panels were in fact failing and set upon a course to collect measurements, submit the claim through LG’s challenging process and came through 100% successful. Now I have replacement panels and everything is in perfect working order. From a professional install, to competitive prices, awesome customer service, clear communication and warranty support I feel like there is simply no stronger recommendation but to go with IES Texas Solar! If you live in Texas it’s a no-brainer decision.
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Jay and Jesse came to my home for an electrical warranty repair and they were awesome. Friendly, quick, professional and courteous. These dudes are great, I was very happy with the service they delivered.
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I engaged IES for my home solar project from a referral. James with IES was easy to work with, took the time to explain how solar worked and shared with me the processes that would take place after agreeing to move forward. IES took care of all the correspondence with HOA, city and other entities as well as discussed options for me to consider for my net metering energy plan. The design and install teams were accessible to address my questions as they wanted to ensure the project aligned to my desires which it did 100%. I’m happy with IES and recommend them if you have solar panel aspirations for your home - if you’re in the Austin area give’em a try and ask for James. All I need now is for the sun to shine!!
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Wanted to give it a few months before writing a review. We worked with Garrett who came by our house to go over their product and the savings that we were expected to realize. He also explained about the tax savings and even with the loan we took out with the panels, still saving alot of money with that included. We decided to go with IES due to their reviews and the non-pressure coming from Garrett. I'm very glad we went with them and the biggest thing that is a plus is communication after the install. 90% of the time companies will give incredible customer service until the contract is signed, then it is crickets. Garrett and the rest of the team have answered my questions expeditiously after the sale. Highly recommend.
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I looked into a number of companies and chose IES after careful review. They had the ability to customize the components to meet my needs and were not restricted to specific manufacturers like other companies. The price was also better than the others. Jonathan was very helpful throughout the entire process, answering all questions and following up regularly...including after the install. There were a few hiccups during installation and some questions afterwards...but all were addressed promptly. I recommend IES to anyone looking.
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We installed our IES solar system a little over two years ago and couldn't be happier with our decision! From our first meeting with our sales associate, Jake, who was very knowledgeable and thorough in explaining all of our options in different systems to sharing costs benefits and tax savings, to the day of installation and system turn on, the IES team has been available to answer any and all concerns.
Their prices were competitive with others on the market, but the quality of the customer service won our business. -
I highly recommend IES. What I liked most was that they had good reviews, they did not pressure me, they had the best price by far, and they were punctual and professional with the installation.
I worked with Dan on the proposals. He patiently explained everything and answered all of my questions. And, he was always available by phone, text, or email to answer questions. I took me a couple months to review other companies and ultimately decide, and he never pressured me at all during that time.
The price from IES was far better than the 2 other companies I got proposals from. And even when I directly asked the other two if they could beat that price, they could not.
Kate got all of the permits and inspections in order. I barely had to do anything but review some documents. Then Judy took over to set up the installation and final details. A team of 5-6 guys showed up at 8am sharp and were finished before noon. They were very courteous and professional.
Two days later the city inspected the system, and the day after the electric company completed the final inspection. All tolled, from signing the proposal to installation and power on, was 2 and a half weeks! Impressive!
I was a little nervous to pull the trigger on this decision, but IES made it it so easy. -
We can’t say enough good things about IES Texas Solar! We wanted to take advantage of the solar tax rebate program and spent time getting quotes from many solar companies which resulted in a lot of unclear information. However, Kristen stood out as an extremely patient Solar Consultant immediately and took the time to answer all of our questions about calculation, layout, installation, and explain every step of the quote and process to us. We never felt like we were being persuaded to buy more than we needed, in fact when we suggested adding more panels Kristen explained why it wasn’t beneficial for us based on the exchange rate with our local electric company. Kristen was really honest with us in setting expectations throughout the whole process. The crew who installed the panels were also very friendly and professional. Roy, their electrician, was super knowledgeable and was always available to answer my questions when he was here working. Dan, the manager, also played an important part in our overall customer experience. Aside from the great people at IES, one of the main reasons we chose them over other big names was that they have been around for decades and are Central Texas based, including their customer service team.
Overall, we had a great experience with IES and we highly recommend them! -
IES installed my system in March 2023, and informed Sunlight that the system was good to go, even though Centerpoint had not approved and it needed fixing. IES did not come out to fix the system until 4 months later, in July, but did not inform Sunlight about the system not being approved, and I kept getting charged by Sunlight in the meantime. IES promised to reimburse me 3 months of payments I made while system was not active, but later backtracked on their promise. Bryan Garcia and Brandon Rickett have given me the runaround for months and ignored my calls, texts, voicemails, and emails. The price is cheap, but the customer service leaves a lot to be desired, and they will completely block you out once the system is installed and they get their money. Beware!
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When I decided to go solar, I did my research first and then started interviewing solar companies before I selected IES. The reason I selected IES, is that they took the time and explained the entire process, the costs involved, tax credits, answered all my questions and they helped secure financing. They also helped my neighbor - she had been working with another solar company for her solar array and had been waiting months for the installation. IES assisted her and they ended up installing her solar array.
The process is seamless and they have a great team. Once I signed the contract it took about 30-45 days to get the panels installed and operational. My solar array was up and running June 2019 and I was able to see the immediate savings after the first month of operation.