Contractor reviews in Converse, Texas

We recently had a 14.5 kW system installed on our metal roof. I interviewed a total of three solar companies and decided on IES for several reasons, The pricing from all three firms was very similar, but my research showed that the equipment used by IES was better in respect to warranties and in long-term efficiencies and performance.

The salesman that I met with was very knowledgeable and was not high pressure. The permitting and approval process went smoothly and in less time than predicted. The installers were very good, even though they ran into a few issues.

Overall very pleased with the process and the install.

So I've had my solar panels for over 5 years now. My first experience with this company was that they are not pushy at all. They were friendly and courteous. When it came time for the install they came they installed and things started working within 48 hours.
My first real experience with how well these worked was my first electric bill that went from about 180.00 to less than 25.00. This all by itself told me these were worth the cost. I got mine before the huge increases in utility costs so the difference is what I was looking at as well as the fact I am retired.
This is my own personal feeling, the solar panels because they are recessed from the roof provide an air flow between the roof and the panels which, in my opinion creates some cooling effect.
So far that I've had the panels I've had two occasions where I've had to call IES, the first one, I noticed that my entire array went out. IES looked at the problem from their end and within 24 hours sent out a team to come fix the issue which was two bad optimisers which had gone bad due to Texas power outages.
The second time was when I noticed that a few panels weren't producing. I contacted IES and they sent out a team (took a few weeks but they did say they were real busy which I do not doubt) and discovered that not a few but 7 panels were not producing. About 3 weeks later they sent out a new team that came out and installed the new panels. The new panels were upgrades and didn't cost me anything due to my warranty.
The only thing that I've had to pay for is a squirrel fence around the panels which I highly recommend and the regular maintenance of cleaning them about every two years due to pollen, dust and other debris.
All in all, IES is the best.
I worked with Corey whom I've never met but has been the best at providing feedback and the resolution.

Absolutely amazing experience with them. I did a lot of shopping around, a lot of research into countless of other solar companies. If quotes were cheap, they were from very small and new Solar companies. The fear of unreliability was real. If quotes were expensive, they came from very big and reputable Solar companies. IES Texas Solar has a good and reliable history dealing with electrical. AND most importantly, they were extremely competitive with their prices. On top of that they carried the exact solar panel models that I wanted.

Mr Garrett Bader, my sales consultant took so much of his time and efforts to explain every small process. If he didn’t have the answers he would contact his engineers instantly. He even dropped by a couple times during the installation process, which was quick and efficient.

Right now sitting on my roof are 12 beautiful all black panels with no signs of wiring, everything hidden perfectly. I gotta say my solar panels look the best out of all my other neighbors. And that’s all thanks to IES Texas Solar! I would highly recommend getting a quote from them if you’re looking to go Solar.

After speaking with several installers and doing extensive research, I chose IES Solar. They came up with very competitive pricing and provided state of the art service along with a lot of patience in dealing with me as a customer. A small contractor issue was resolved quickly and details of the finance contract was explained in detail. It's been 2 months the solar system went live and everything is working flawlessly. I highly recommend Michael Downing as their Sales Exec who went out of his way to answer questions. I have also provided several referrals for installs. System installed is a 15.2KW setup with Panasonic panels.

After talking to several other companies we decided to go with IES Solar for their excellent service, price model and no pressure policy which we love. James was our amazing consultant and he made us feel really comfortable during the entire process explaining every single detail and taking care of every aspect for us. We were also amazed at how fast they had everything up and running.
I always recommend IES Solar to all my friends and neighbors looking to go solar.

Had a great experience working with IES. From the initial quote all the way through activation of my system, they were professional, helpful and attentive. They were upfront and honest about the entire process. I would highly recommend them.

I had a solar system installed this year, and it's been in production for a little over a week now. So far I am extremely pleased with the operation and net effects on my CPS bill. Their installation crew was very good (and also very quick). They installed 26 panels in about two hours.

I had a 20.5KW system installed on a 3-story roof with sloping terrain. It was a very tough install. It was a pleasure working with IES Texas Solar. The salesperson, Dan, was knowledgeable and polite, he took the time to understand my objects and worked to design a system that fit those needs. They took care of the application process with my subdivision and electric COOP. I worked with installers to solve a difficult clamping issue that was eventually resolved through research that Judy did to identify an alternate clamp for my unique standing seam roof. My only complaint is the risks taken while on the roof. I felt the workers should have used fall protection. The installers were very good at what they did, but did not use harnesses or other fall protection.