Reviews of local pros in Converse, Texas

Robert and his team are very kind and respectful. They are very knowledgeable and always have the answers to any problem that you may have. I have spoken with Robert many times with issues regarding my home, and he always has quick answers and solutions to resolve my issues at hand. He is always very professional and willing to do what ever he can to take care of his customers and ensure they are happy and well taken care of. No matter the size of the job, be it big or small, Robert and his team always make you feel as if you are their number one priority. I would recommend Robert and his team to anyone.

If you are looking for a company to come in, be efficient, on time, professional, and most importantly have open communication from start to finish and great prices Robert’s ServPro is the company for you. Robert showed up not shortly after we contacted him and walked us through the whole water damage process from start to finish. We had a lot of questions but he had an answer for everything we asked. We started with paperwork and measurements. Then Bailey and her crew came to do the work in which Robert was involved and you could see the support between employer and employees. It was awesome 👏. Robert also came back and worked alongside the crew to get the job done. I couldn’t have asked for a better company to work with. The whole process went so smoothly and honestly I do believe it was because of ServPro Universal City and not because of the work needing to be done. I can’t express enough how great this experience has been during a terrible water damage. Thank you again Robert, Bailey, Charles, Nick, and Mack!!! 🤩🤩🤩🤩🤩 Five stars for all of you! I know where to turn to if we ever need anything again or someone I know needs a recommendation.

Couldn’t recommend this team more!
Robert first introduced himself to me and assured the quality of his team’s work, and they delivered. Bailey, Nick, and Charles came out to my house and were very prompt and polite. The work took a few days in total to complete (they were drying out the inside of my walls that had water damage) and they cleaned everything up good as new afterwards. Highly recommend this company for home restoration

Robert, Nick, and crew were nothing short of awesome. We moved into our new home and found the ceiling had caved in... on moving day. They were at the house within a couple hours and had the mess cleaned in no time. They communicated with us better than I could have expected, and worked directly with our insurance company. I highly recommend this company, excellent all the way around. My biggest thanks to them for their excellent service!

This is the best experience I have EVER had with a company. Robert and Bailey were so polite, friendly and professional. They were accommodating to our work from home and upcoming birthday party. Not only did they do a great job with the water damage areas they cleaned up like they were never there. All of their equipment is top of the line and gets the job done fast! I will be looking to use their other services that they offer. I would 1000% recommend them!!

Robert and his staff at SERVPRO gave us an excellent service, from the assessment to the final phase of the water remediation job in our house.
The company took care of all aspects of the problem immediately after they arrived. They took care and monitored the water and humidity removal on a daily bases (including the weekend) with state of the art equipment and their professional experience.
The quality of their services was above and beyond our expectations. They are courteous, professional and caring. A truly "White Glove" service hard to find nowadays. We are extremely grateful to this company and recommend it without hesitation.

The back of our house had water damage due to Hurricane Ida. We called Serve Pro and were so glad we were connected to Robert's team. He was so professional and understanding. His team was so wonderful to work with. Robert explained everything they were going to do. Bailey and Jacob would walk us through every step and answered any and all questions we had. The crew was great. They made the whold process a pleasant experience. Thank you Robert and your team for a great job.

This experience was amazing! From start to finish! Robert was the dispatcher, he accommodated me even after hours of their regular work schedule, the communication was clear and professional. Bailey and the crew , Jakob and Tucker were on time, and called about 10 minutes before their arrival. Bailey was very professional and set expectations and process of the work. The team was polite and asked before taking pictures, and using the faucet, 100 % recommend, they are my new to go carpet cleaners !

Servpro has done an outstanding job helping us with our home that flooded due to a burst water line.

They came out the same day and stayed until midnight setting up the fans and dehumidifiers to dry out our home as quickly as possible.

Mike is very professional but also very personable. He is quick to ease our concerns and answer all our questions. If we ask a question he doesn’t know, (and we ask a lot), he goes through the correct channels and finds the answer for us.

I highly recommend Servpro.

I recently hired ServPro for some damage control and removal work in my home, and I couldn't be more pleased with the results! Their team was professional, efficient, and attentive to detail. They addressed all my concerns promptly and completed the job ahead of schedule. The quality of the work was outstanding. I specifically wanted to recognize Mr. Noel Ontiveros for his prompt actions and follow up.

We worked with a few members with Serv Pro as a result of a fire that occurred to our building. The compassion and professionalism that was extended to us by Serv Pro, made the already difficult experience easier to handle.

Janet was kind, patience and understanding, she ensured her crew was at our property on time during our first visit and throughly explained steps to me on the process. Noel and team took great care of the mitigation and called me daily with status updates. April was always willing to answer questions and answer my calls.

Appreciate the Serv Pro team’s time in taking my calls and answering my questions. Thank you for treating my property, like it was your own.

My experience working with ServPro San Antonio was very positive. They have an abatement division so they did the abatement of the interior of my house after my house fire disturbed the asbestos in my home. I worked with Noel and his crew. Noel is FANTASTIC! He’s professional, very knowledgeable about asbestos and the abatement process and very communicative about the steps involved. His crew, Steven and Isiah, were very thorough. They worked through some very cold temps in my house that does not currently have electricity. They removed all the asbestos linoleum tile and mastic from when the house was built in 1961. When my house was tested, it passed the abatement test successfully! I would definitely recommend working with Noel and his crew on any abatement issues. Thank you, Noel and team!

I had an excellent experience with Servpro! Their team was incredibly professional, prompt, and thorough in handling our restoration needs. From the initial assessment to the final cleanup, they communicated every step of the process and made sure we were completely satisfied with the results. Their attention to detail and commitment to quality service truly set them apart. I highly recommend Servpro to anyone in need of reliable and efficient restoration services. Thank you for your outstanding work!

This was my first experience with ServPro. I'm glad I chose them. The team was very professional and efficient. I would recommend them to anyone with restoration and remodeling issues and beyond...really a great experience for me. "Very Professional "

Michael Martin.

Top notch crew from customer service to the actual repair work. Everyone was super professional through the entire process. The water mitigation crew was here within 2 hours of my initial phone call to access the damage and get equipment in place to dry things out. The project manager was involved through the whole job and I could always reach him by phone or text within minutes. The crew showed up when they were scheduled and worked hard while here. They were always professional and cleaned the area up every day. The work was finished quickly. That was amazing to me considering the difficulty of the job. I would highly recommend them to anyone who needs repair work.

We woke up to 2-3 inches of water that flooded our entire bottom floor. This day was the day that Bad winter weather was closing in. We started calling business to come help us. Servpro was the only business that said they would come to the house. Micheal Vela with Servpro arrived. He worked with precis focus and urgency that my husband and I immediately felt that we were in good hands. He worked with professionalism and calmness. He was our Super Herpo during this devasted time. We are so Grateful for him and the ladies Janet and AdriAnna in the office we're very nice and professional. They answered the phone during our emergency at the same time San Antonio was expecting winter lock down weather. I would recommend to anyone needing exceptional work down.
Thank you Servpro!!,

I had a fire in my home. I was overwhelmed and stressed. Noel from Serv Pro made the whole experience stressless. He communicated the whole process. Kept me up on what was going on as the work was being done. Very helpful and informative. The rest of crew were very nice too. I would recommend Serv Pro with confidence to anyone.

Great customer service

Great customer service and advice and great job of helping me stay under my budget and getting what I need done for my auto detail businesses thanks guys I will be back for more business. Oh yeah and the best prices for equipment pressure washing tanks in town!

I needed a pressure washer that would get the job done. I ended up getting more than I expected with a great machine. I was completely satisfied and Steve was also a great guy to talk to. He really seems to care about his customers. I definitely recommend Cougar cleaning equipment.

Great service! Steve really took the time to make sure I was completely satisfied with my new equipment. Works very well. I'm very happy that I decided to go with a local business for my needs. My company depends on good service just as my customer depend on the same thing.