Appliance Repair reviews in Crowley, Texas

My machine was not repaired. The repairman was non verbal and.........

Mr. Beck is very professional I recommend him to any and everybody.

Beware of this company. They go by multiple names and phone numbers: We had them out to repair our oven and after they came out and charged us almost 300.00 dollars, they never came back to install the part. Every time we called them we got a different lie as to why they never came back. They finally told us they would refund our money which turned out to be another lie. Now they will no longer take or return our calls.

Save your time and money by going elsewhere. This company has no regard for a client’s time.

Aside from my frustrating experience, I do not believe this to be a Crowley-owned business. One of the reviews about multiple numbers is true. I received a confirmation text (with an inactive link) from another business name and number (Advantage Services).

My diagnostic meeting window was Friday from 2-4pm (which I took off work for). I received a call a little after 4pm asking about my washer machine make/model. I was frustrated since I had already been waiting 2 hours and had already given that information upon booking. The technician’s response was that their secretary isn’t a technician and he asked for a picture of the inside of washer. I waited until well after 5pm without any communication (nor apology) about their delay. I texted the number about their ETA and ended up canceling (at about 5:30p) and did not hear back from them.

The only positive thing is their secretary was courteous.

To this business: do better by communicating and don’t overbook yourself.

Outstanding service!

Excellent service by Mr. Hix.

Great customer service

Fantastic service and very friendly. Highly recommend.

Extremely courteous, kind and professional! I highly recommend this company for any appliance repair or replacement.

Terry and his late father have provided us with excellent service for many years.

They refused to look at my washer because I removed one bolt said they don't work after someone. What a joke. The old man would have oh well your loss.

My family has used Hix Appliance several decades. He is by far the BEST price and customer service in the area.
I highly recommend him! You won't be disappointed.

Terry is WONDERFUL! He has fixed our appliances many times, not the same appliance over and over ;) Highly recommend his services!

We are so satisfied with the level of service we received from Terry Hix that we won’t ever use anyone else. Thanks for setting up our new washer as well as answering questions as I’ve had them since the install. Highly recommend everyone support small business and support local with Hix Appliance.

Wonderful. Honest, trustworthy. Has repaired things for me and is consistent with his quality work. Also warranties his work. Sells good used appliances.
He's very busy, so call and leave a message.

I highly recommend and trust Terry with my appliance repairs and purchases. He is honest about his recommendations and know his stuff! We bought a Speed Queen and have had a great experience with the quality of the product.

I had a problem with my washer and Terry came out and explained that our washer wasn't really worth fixing, so we decided to buy a new washer from him. Terry is by far the best appliance repair/ sales and service company. When he came out to install the new washer he took his time to explain how the new washer worked. I would highly recommend him to anyone.

In short this is the only guy to call for your appliance needs. He's been doing this for 55 years and it shows, he know all things about the appliance and their application for your use scenario. His price was better than every other company out there. He is honest about everything, almost too polite and respectful that has seem to be lost nowadays. He will explain the appliance to you and take as much time as you need to understand it and the best maintenance tips. Choosing him is the best thing you could do, a great no bs guy that makes you feel good knowing you weren't just a "sale" but an actual person taken care of.

Would recommend Very knowledgeable helping me with my refrigerator insight need to kno how and he knows how gave me info I needed thanks for the help .

Helped me fix my dryer he was amazing!

AVOID THESE PEOPLE AT ALL COST... PLEASE READ THIS BEFORE YOU SPEND MONEY FOR NOTHING... This place charged 65$ for them coming down here with false information. We needed our washer fixed, we bought the right part for the lid lock and they told us it was the wrong part and that they knew what they were talking about. This guy went on for 20 minutes about how he was an appliance genie, and has been in the bussiness for over 30 years. A guy came the next day(different company) and fixed our whole washer cor cheaper. And he said it was the right part and everything. PLEASE READ THIS MORE... We called back for our money back and how they gave us false info, and they hung up in my face, and when i tried to call back, they ignored every call. AVOID PLEASE THEY DIDNT GIVE US OUR MONEY BACK AND LIED TO US.