Reviews of local pros in Cypress, Texas
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I couldn’t be happier with the outstanding service provided by Air Oracle! They inspected the HVAC system in a home we were considering purchasing, and their professionalism, expertise, and thoroughness gave us total confidence moving forward. James and Eric explained every detail of the inspection, ensuring we understood the current condition of the system and potential maintenance needs.
Their honesty and transparency stood out—they didn’t try to upsell unnecessary services, but instead gave us practical advice on keeping the system in peak condition. Not only did they identify areas that needed attention, but they also highlighted the strengths of the existing system, which reassured us about our investment.
Prompt, friendly, and exceptionally knowledgeable—the team at Air Oracle clearly prioritizes customer satisfaction. If you’re looking for reliable HVAC specialists, I couldn’t recommend them more highly! -
Alex was a great! He recommended putting a surge protector on the furnace. Air Oracle to provide estimate.
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Omara did a detailed inspection of ac and furnace. Very patient with my concerns, explained all findings. Good Job!
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I never thought I'd take a picture with my A/C but if you were like me and went through a week of no A/C with no rain and 100+ Temps you might take a pic with your new A/C too. Thank you to @AirOracle for being quick with the quote to the install in what 48 hours? Everyone was professional and I like a clean house so bonus points for the installer putting down tarps to protect the floors. I can't say enough good things about this company.
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We called them for a consultation since our AC needed to be balanced. The tech was here for five minutes or less and wouldn’t really go into details about what needed to be done. He kept emphasizing that we needed to wait for the quote. We ended up receiving multiple quotes from them one for a drip pan and one for the air balancing. We called them numerous times for clarification, three to be exact, and never heard back. We just wanted to know what was going to be done and what kind of warranty if any would be provided. We ended up calling a different competing company who was super thorough and detailed in telling us what our options are and ended up replacing our AC with a top of the line Trane system from them. Overall, we had a very negative experience with them and the receptionist seemed very unprofessional and inexperienced. She said James the owner would call us back and he never did and also said that the people who wrote the quote were the only ones who could explain everything to us and that they were on vacation for a week. We do not recommend them!
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Air Oracle is a great company. They were very thorough when providing the estimate. On the day of installation, the guys worked timely and professionally. We needed them to come back to make some adjustments on the ventilation between rooms. They gave us top priority and were always very understanding in communications. I would highly recommend them.
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Air oracle came with good recommendation from my bf and his family. Had my compressor and coils replaced - good communication and options provided by their diagnostic team (Johny) and a very hard working crew that came out for install date (Ivan).
Also - they were either on time or early for their appointments. I know that can’t always happen but I appreciated their promptness!
Thank you guys so much! -
Highly recommend air oracle. Came out to fix a competitors sloppy work and actually didn’t charge me anything. Competitor didn’t properly seal my plenum to the return and became detached, return was sucking hot attic air in.
Will continue to use AO vs anyone else. -
In my experience, this is a top notch company. I’ve had them do work at my house a few times over the past 3 years, including a full HVAC system replacement, and they’re highly professional without being overpriced
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Air Oracle performed routine maintenance on my heating system. They discovered that there wasn't a Sediment Trap for the furnace iron pipe. My system is gas and it's important to have this feature. I'm so grateful that my technician saw this issue.
They sent me a proposal for the Sediment Trap and they did the installation yesterday
The men are so courteous and clean. An added bonus is they always put on shoe covers!
I'm so happy to recommend Air Oracle for any of your HVAC system maintenance, cleaning, or repairs. -
I have been a customer for a few years now and the service continues to be top notch. Easy to schedule an appointment, emergency services are available and technicians arrive on time for appointments. This company works hard to keep you as a long time customer and will be honest and upfront with the work that needs to be done. Prices are very reasonable and fair. Always a positive experience when needing their services and all of the company employees are very professional.
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Actually, called them after another company stood me up at a clients house that needed service during the Option Period. I know they are great, not sure why I didn't call them first, I won't make that mistake again. Fast, friendly and easy on the finances, 5 stars
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The team at Air Oracle always provides excellent service. Their technicians are knowledgeable and friendly….always taking time to answer my many questions with a smile.
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I contacted Air Oracle, and within two hours, they had a technician dispatched to my location. I was so happy because they were able to squeeze me in earlier than the initial timeframe scheduled for. Both the after-hours representative, Maverick and the follow-up rep, James, were incredibly friendly and helpful. The technician, Alex, was also very personable, thoroughly explained what needed to be done, and completed the job efficiently. I was also impressed that he wore the shoe protectors without me having to ask! I would highly recommend their services for anyone in need!
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Love Air Oracle, service is always thorough and friendly at a good price. I never feel like being sold unnecessary services or up charged, which is important to me.
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Air Oracle handles our HVAC system since we got a Trane unit installed by them August 2020. Had to call them more than a couple of times for maintenance, including needing refrigerant, fan motor replacement, capacitor issues, and then this time the compressor. Also found out that the coil and the valve needs replacing. So, new coils and valve and compressor, but had to call again because the thermostat reading is still 79-80 after 3 hours. They came back and did adjustments. Now it’s 2 hours after and the thermostat still reads 78. I’m going to give this overnight, and hoping the temperatures stabilize and stay where I want them to be especially tomorrow afternoon. Fingers crossed. Unit warranty is a good thing but the professionalism of this company is another level. Thanks to the crew that did the hard work. And thanks to James and Mary Ann as well.
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Excellent service, highly recommend. Thoroughly professional but very friendly techs. Very courteous and respectful. Don’t go anywhere else! Always prompt and keep you updated as when they will arrive. Explain their findings well and give options for repairs.
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This company is perfection. All of the staff from the receptionist to the technicians and the owner himself are just amazing people. Professional and the best part, they are very knowledgeable as to how to diagnose the issue and fix it. Seriously, the best AC company around.
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The technicians Eric and Josue along with the owner James were "EXCELLENT." We loved their Service, Professionalism, and Courtesy along with their Knowledge. Aire Oracle is absolutely the BEST.
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The technician arrived before the set appointment time, which was great. He was very courteous, kind, and attentive to the needs that I needed in my home to listen to the problem that the previous technicians had tried to perform after observing the problems as described he proceeded to correct the situation he had me up and cooling less than 20 minutes. Thank you again air Oracle. I will be referring Services out
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Air Oracle took care of our heater same day I called them. The technician who came to fix the heater was very knowledgeable and was able to get it working in just 15 minutes or so. He had to come back next day to replace the sensor and both times he showed up on time. Many thanks to Air Oracle for fixing our heater just in time for the winter storm.