Reviews of local pros in Cypress, Texas

4.8 based on 5727 reviews Back to the listing
    5

    We reached ATS for an evaluation on a system for a house we were selling and under contract, this was conditional for the sale, Mr.Barry offered a free inspection. He went on time to the appointment, reviewed all equipment and indicated the repairs needed, we have another company that quoted for the same equipment significantly higher and did not indicated additional repairs in ducts needed that were damaged as well.
    We ended hiring ATS for better price. We are really impressed with the quality of work, the equipment setup and all neded labor was done properly, on time and with high quality. He personally went when the work began and explained to his foreman the whole installation and came back before the time of delivery to inspect all work. He took the time to explain me everything they did in detail. Additionally, the crew protected all floors and walls with tarps and proper covering that ended up with a clean and well executed job. We definitive recommend ATS for your Cooling and Heating needs.

    5

    We were having a drainage issue at our house and wanted ATS to check out. They were able to schedule an appointment with me the very next morning after I contacted them. Jordan, the technician, was on time and both polite and super knowledgeable. He let me know what he was doing every step of the way and happily answered any questions I have. I definitely recommend ATS if you have any HVAC issues.

    5

    My air conditioning went out on a Sunday at the end of August. I really did not know who to call because my previous ac guy was not around anymore. I looked up ac repair in the area, saw really good reviews for ATS and gave them a call Monday morning. I had a service call the same afternoon. Shaun assessed the situation, let me know what would be needed and when it could be done. It was late in the afternoon and I needed a compressor so I just had to wait until the next morning to get the repairs completed. I appreciated the fast service, did not feel any pressure to have services that I did not think were necessary and will definitely recommend ATS to my friends and family. Shaun was a great teacher-so patiently explaining things and answering my questions.

    2

    I scheduled an appointment with Liliana? for the next day between 1pm and 2pm. I told her that I won’t be able to get home any sooner than that. She said that David has earlier appointments and won’t get there before 1pm. The next day I get a text saying David will arrive by 12:35. I called back and spoke with Liliana who then interrupted me and started explaining that there’s no way she knows how long it takes and that he has other appointments all over the the place to get to besides mine. Not only did she talk over me but her tone of voice was rushed and angry. Her options were schedule for another day or wait for her to call David and see when he can come back. Never once did she apologize or seem to care. I cancelled the appointment as I’m not paying for rude customer service.

    5

    ATS just follow up with my winter evaluation (12/09/20)of my Furnace. They as usual were timely and very professional. The follow up did not cost me a dime. Thanks for the great service from Shawn and his assistance.

    I did my research before choosing ATS to replace my 5 Ton Trane AC. I received an honest price and great service. I screened at least 7 contractors and most were pretty honest but a few were out the window with their prices. They did an excellent job. I certainly would recommend them.

    5

    We had our old A/C company come out to give us our annual check up. The next thing we knew, we were facing a $3,300.00 repair bill to replace our coil. My son recommended that I get a second opinion. Boy, how glad I was I took his advice! Barry with ATS Mechanical came out and checked our system for us. He was very knowledgeable and such a good man. He looked around and came back and told us our outside coil was caked with mud. It definitely needed washing off with a hose. My son followed him back out and it was filthy. After he washed the mud off, Barry rechecked the Freon level which had been over filled by my old company. It had registered a lower operating level because it was working so hard with all the mud caked on it. I wondered why the old company didn’t clean it or at least tell me about it. After all, I had a maintenance agreement with them and had just spent $7,000.00 with them earlier in the year replacing all my duct work. Barry lowered the Freon to the correct level. My numbers returned to normal. The amazing thing was our air conditioner cooled so much better the next week! ATS saved me $3,300.00 on an unnecessary repair. Now I wonder if I needed the new duct work they sold me for $7,000.00 8 months ago. ATS Mechanical is my hero and my new A/C company. So honest and did such a good job!

    10/10/2020 This is an excellent company. They came and did maintenance check and rebalanced my air for me. It was actually successful, which I had great difficulty getting done correctly. I am very happy with their work.

    5

    We encountered some problems with the installation, but they handled it, and I am extremely satisfied with the service.

    5

    ATS is the best heating and AC company ever! I had my AC, furnace, and ducts replaced in July, and the workers that did it were all so sweet and did a fantastic job! I also had Shaun come over to perform a heating inspection this morning and he did a very thorough job. I appreciate how he took the time to explain to me what he checked. All in all, I absolutely love how professional, responsive, and caring this company is. I highly recommend them!

    5

    Perfectly executed HVAC swap out of two major systems. The team is super professional and left the job site cleaner than it started. They walked me through the smart thermostat setup and further sets up my smart home.

    5

    We called ATS at 2pm because our home air conditioner failed to turn on. ATS had a technician dispatched immediately and A/C was repaired and running perfectly by 5pm!!! Fantastic service!!!

    5

    Barry Granger and ATS mechanical did an amazing job replacing our three central AC systems. Two were original issue (17 years) and one was 11 years old choked by a drywalled-over return that Barry's team discovered. They have amazingly professional installers and they exude honesty and integrity with every interraction. Our new heat pumps are providing clean, comfortable air efficiently and quietly. Thank You ATS Mechanical!

    5

    Second service on our A/C , just a checkup to
    make sure all is running smooth.
    Tom , the Tech did a great job of checking thing and explaining all that was done . Also I wanted surge protectors added to each areas in and out side. Done in sort time .
    All is running great all so balanced the air flow. Tom , ATS did a great job .

    5

    It is hard (if not impossible) to find standup and honest trades for home repair or improvement. ATS Mechanical lead me through complete AC replacement with upgrades in 2021 and warranty service on multiple issues since; including a complete replacement of my outside unit more recently. They stand behind their work and they hold their providers to stand behind their products. I have recommended them to numerous friends and will continue to do so. Nothing but good things to say!

    5

    ATS Mechanical installed a solar powered attic fan in my home to help with the build up of heat in my attic. The fan was installed in a few hours and has worked better than expected. It is exteremely quiet, cannot hear it inside the house at all. It has also saved me money by having my AC run more efficient in the hot Houston summers. The value in the long run was well worth the cost

    5

    I've never had a bad experience with ATS, I replaced my old units with new ones from them and couldn't ask for anything better than with Tom doing the maintenance over the last few years. He is fantastic and knows what he's doing!

    5

    Always on time and no surprises they explain what you’re service needs.And when is your next appointment

    Ray Eaton

    5

    Tom Caldwell came out to service my ac he was willing to show me the bad part on his meter and then showed the new part on the meter. And answered any of my questions. It was nice to not feel ripped off and I could tell ATS cares about their customers. My AC is back up and running. Thanks Tom

    5

    This day in age, it’s a pretty scary process on deciding who to use for your AC company with everything being so expensive.I have dealt with a few companies throughout the years and I can honestly say that ATS have been the most honest, dependable, knowledgeable company for me so far. Whoever chooses this company will be happy and stress free..

    5

    ATS was called out because upstairs ac/furnace was not working. Erick, the tech, found the blower and circuit board both to be bad. It was not going to cost that much more for a new furnace and blower since the old furnace was 14 yrs old. They recommended this route and I agreed. Best part of this process was they relocated the entire unit back to its original location in the attic. (When the unit was replaced by another company in 2011, they put the furnace in a location that blocked my access to the other units in the attic as well as my water heaters.) ATS put the new unit back where it was supposed to be making my attic access much safer. Techs were polite and professional and left my carpeting and the attic area clean.

    5

    During the past three years ATS has serviced my home ac system ~4-5 times, including repair of a blown Hard Start Kit (3 year old), cleaning up wiring errors from previous installer and today changed out Hard Start to Soft Start (Eltwin) to improve operation for use with new portable generator. In All events, from initial service call to completion I've been absolutely satisfied with. Tom Caldwell has performed all above, he is very skilled & experienced, attentive to details and a pleasure to be around. I sincerely trust and appreciate Tom and the entire ATS team as my service provider.

    5

    Eric D. did a great job. He patiently explained and answered my questions. I definitely will recommend ATS. I also like their system, which keeps records with pictures for services and maintenance made.