Reviews of local pros in Cypress, Texas

I had previously called another company because they came highly rated and had done a good job for us before. They sent a technician out that either had no idea what she was doing or her gauges/tools were bad/malfunctioning. She stated the coolant pressure was VERY low and that there was a leak in the system. She couldn't find the leak, so her solution was to offer an "isolation test" to "find the leak," which would cost $2200!! I told her no thank you and that I would seek a second opinion. I called Cool-It Air Conditioning and Heating. The owner of Cool-It, Vixiene, came out personally and performed diagnostics. He stated that not only was the coolant pressure COMPLETELY normal (not VERY low as the other tech stated), but that there was definitely no leak in the system either since the pressures were reading totally normal.

I saved $2200 by calling Cool-It Air Conditioning. Vixiene, the owner of Cool-It Air Conditioning and Heating was VERY professional, courteous, and most importantly VERY knowledgeable. He was so nice, punctual, and did a great job. Because he found no issues with the system, he waived the diagnostic/service charge as a courtesy and told us just to monitor the system. He told us that if we had any further issues to call him and he would come right back out. I would without hesitation use Cool-It Air Conditioning and Heating again and would recommend them for any HVAC or heating needs that you might have. A heating/cooling company is only as good as the technicians that they send out, and I think that any tech that Vixiene sees fit to hire or trains in his company is going to be very knowledgeable about any issues that a residential property might be having.

I've used this company for several years. They are wonderful!!!! HONEST, affordable and the owner is fantastic! I've had my AC's serviced with them, they've installed a new upstairs unit and beat everyone else. The installers were on time, no surprises and the owner comes out and inspects the work when the jobs done. Most recently they came out, diagnosed my issue, told me what to do AND the service was FREE. I wouldn't use anyone else and recommend them to everyone. Trust them 100%. The Keltz Family

Cool It did a fantastic job for us (replaced HVAC System) at a very good price and even helped finance part of it. They are great people and their employees are #1. You can't go wrong! PS-It's now 6 years later and the a/c unit was turning on and off repeatedly. Cool It came out and quickly fixed at a very low cost. Love these guys!

We have been using the services of Vixiene and team for 2-3 years now. Vixiene repaired our old a/c for a while before we finally decided to bite the bullet and get a new system. Cool It had competitive prices and brands, and we already knew the service was excellent. His team did an EXCELLENT job. They were professional, and clean, and did a beautiful job of re-working some of our ducts (it was a mess), so that we can now move around safely in our attic space. Also excellent craftsmanship out by our compresser units...neatly bundled and covered cables/wiring and extra tall foundation/platforms where he knew the water gets a little high. We are very happy with Cool It and would highly recommend to our friends.

Amazing service, easy to schedule, arrived as arranged, fair pricing, extremely efficient!

Only the Best in Town. After years of trying to find an honest and reputable HVAC company read a review on Cool It and Vixiene and called him to troubleshoot a non working AC unit. He came over and found it to be a capacitor and got it working again. He checked the system and didn't try to upsell me on anything in the subsequent years he replaced a downstairs cooling unit, again a fair price, great products, excellent service and no upsell, included a moisture sensor at no extra charge. Two years ago the upstairs unit failed and again Vixiene replaced that unit and salvaged some parts that we could use on the other furnace unit should we need them in the future. Last Christmas received the gift of Nest Thermostat Vixiene came over to help me install them and didn't want to charge me. He and his company are first class, honest, fair and the only HVAC company I trust. I would recommend them to anyone! The systems Vixiene and his team installed have worked flawlessly for over 5 years. Last summer with all the heat one unit had a capacitor fail. Vixiene came over at 8:30 at night and had us working again in 20 minutes. CooI it is the best HVAC company I have ever worked with! Just had Vixiene replace a 20 year old furnace that quit working. His team had us back up and running in less than a week and at a very reasonable price. There is quality and fairness in everything he does.

Vixiene was fantastic. He came referred from our neighbor, who he has serviced for years now. He went the extra mile to explain the process and made it very clear to someone who doesn't know anything about AC. Highly recommended!

Professional, fair priced and very reliable. We have been using Cool-it for all our needs and have recommended him to many others. Highly recommend Cool-It Air Conditioning.

Cool It tech Vix did a great job repairing my air conditioner in a timely manner. Thank you Vix for coming out so quickly to get my house cool again. You did a great job as always. Thank you for coming out so quickly, I really appreciate you. I've already ordered the new air filters as well. Thanks again!!!

Vixiene came out last August during the heat wave with freon for my unit so when I noticed water on the ceiling last week I knew to call him at Cool-It. It was 91* inside at 8:30 pm. He was polite and explained what he was doing, took care of the clogged drain pan and replaced a part. He also gave me advice on my furnace and the need for a carbon monoxide monitor. I was so appreciative that he would come that night. I definitely recommend Cool-It!

Wow, super impressive. Vixene is amazing and on top of his work. He personally came out the next day and had his installers (George and Mario) pick up a brand new part from the manufacturer’s warehouse, install a new coil, put Freon in and had the air-conditioning up and running all within an 18-hour turnaround. Highly recommend, honest, good work, and very transparent. These guys know exactly what they are doing and get it done fast and efficient.

Our son and daughter-in-law highly recommended Vixiene to us. They were correct, he was very professional, on time and honest. He didn't try to sell us things we didn't need and got both of our units cooling the way they were supposed to work. The cost for the service was very reasonable. We highly recommend him.

Vixiene is top-notch! I highly recommend him. He responded quickly with a fair fixed price (signficantly less than the local brand name services), he promised installation and arrived on time, he was cordial, friendly and professional, and he took the the extra time (not rushed) to make sure it was done right - the first time! He even took the time to clean the outside coils within fixed price. Check with Vixiene and let him demonstrate how reliable and trustworthy his service and prices are!

Cool-it should be your first call. I made the mistake of calling another company and they just told me my AC needs replacing and quoted an outrageous amount.

I called Cool-it for a second opinion and they were so much better. Vixienne was very clear about what happened with my system and did his best to minimize the expense. He went the extra mile by finding a way to get the AC on my building's roof without using a crane. Ultimately this saved me thousands and I was very happy with the service.

I would recommend Cool-it to everyone.

Vix is fantastic. Great honest service and very responsive. Vix came highly recommended to us and we have been so happy with him.

Professional, friendly, and trustworthy. I had family in from overseas and Vixiene worked hard to get me the part I needed in a good time frame. His team came repair the unit (during a record heat wave), before my family had to suffer from a broken system. His guys were friendly, and worked hard to ensure they left no mess. The system was better than new. Saved the summer! Thank you!

I contacted Cool-It yesterday as I have used him in the past and have always found Vixiene (owner) to be available and professional. He came out today due to our upstairs A/C not running cool. He determined it was low on Freon and was able to complete the project in less than 30-minutes. He was able to share a few minutes to discuss what was causing the continued leak, as we have had to add Freon over the past three summers. He was upfront and stated we would need to replace the coils in the unit sometime in the future. He stated to “just call me and I will be more than happy to complete the work”. Business owners do not come more honest, knowledge and personable than Vixiene.

I rarely take the time to write down reviews unless I have a very bad or a very good experience. In this case fortunately was a very good experience. When we moved in to our home, one of the things we knew we needed to deal with were the AC units. In our first two years of headaches with different AC companies, we found and contacted cool it air. This company by far is superior to any company we ever contacted to deal with our units. If you are lucky to work with Vixiene be certain he will give you the best assessment for your AC situation, whether is to maintain, repair or replace, no doubt you'll get an honest, straightforward and technical information to get things running at a great price. Vixiene thanks for the service and your hard work. Units are running great.

Recently Coo-it replaced both AC units at my house. Vixiene and the team did a great job; very honest and professional from the beginning to the end, and with good price. He took the time twice to come explain questions I had, while the team was installing the AC units. I strongly recommend using Cool-it to install and maintain the AC and Heating units.
After several years, on 07-14-23, I also asked Vixiene to come and fix one of my units that had a short circuit. Hi came and fixed it! I am very happy with his work and very reasonable price. Again, I strongly recommend Coolit!

I’ve been using Cool-It Air Conditioning Heating for years as well as several of my friends! Honest, dependable, and very fair pricing! Highly recommend! 5/5

I called Cool It AC to request service to look into an issue with the Evaporator Coil freezing up yesterday and they said they would come out the following day to check out my system. As promised, Vixiene came out this morning and checked the unit in the attic and gave me some good advice on sealing the primary drain pipe in the attic to save me from some costly repairs to interior ceiling drywall. As someone who is handy but, realizes his limitations it was nice to have Vixiene talk plainly with me and he encouraged me to walk around with him as he performed his checks and service. He found that the refrigerant was low and explained everything he was doing which I greatly appreciated. It was nice learning more about my AC system during the process and his openness to share his knowledge is a rare commodity. I will be setting up a service agreement with Cool It AC and look forward to working with them going forward. Their prices are more than fair given the value of the service and customer interaction. Much appreciated Vixiene and Cool It AC. 👍🏻👍🏻