Home Services reviews in Dallas, Texas

Reliable service, very affordable. Knowledgeable, friendly, professional.

Excellent service and care for the pool.

I wish they did weekly service in Coppell!

Blue Star hands down better than the other company I used.

The experience with these guys was amazing! Highly recommend

I have been satisfied with Blue Star for many years. Keep up the great service!

They have cleaned my pool for 7 years and have always done a great job!

We have used them for years for weekly service and they work with our home warranty company on periodic repairs.

Blue Star has worked on our pool for 13 years...we love Blue Star Pool Care! FIVE stars all the way! Thank you Blue Star Pool Care **

Extremely poor service ! placed a warranty repair order for a part in February and still haven’t had the issue fixed. Totally understandable that there are logistic issues right now but the same part is available online and I can get it myself. .We have contacted them Repeatedly But the response is extremely relaxed and nonchalant with no urgency for the matter. They have already been paid by the warranty for the problem. I would not recommend them to anybody

They're very reliable and great prices they take great care of my pool. I recommend them for all my work.

These guys are just not professional. No inventory, non-responsive. Not sure why the warranty companies recommend them. Ordered parts in Jan-feb and still waiting on the parts while they are available across Amazon and other places.
If your warranty company refers you to them, ask for a new company.

Bluestar recommended unnecessary repairs to an unrepairable heater. The company charged me upfront for parts and labor that they refused to refund. Please avoid this company.

We had prior experience with Blue Star when we had a home warranty. We dropped the home warranty and replaced a prior maintenance service who was failing. Blue Star has not only completed routine maintenance on our spa and fountain (two filters) but have completed major and minor repairs including all new electronic control system with remote control.

Richard D'Antoni
Irving, TX

I have been using Blue Star for the last 5 years (After trying various other companies)!
These guys are reliable and provide a great service at a competitive price. Have and would recommended to others.

We've been using Blue Star Pool Care for the past 14 years and they've always provided excellent service. Highly recommend.

We finally gave in to a pool service and we've never looked back. Blue Star is responsive, dependable and our pool looks fantastic! Our service has been great and I would highly recommend them.

I was referred to this company by our home warranty and it was the absolute worst customer service. It was a such a huge hassle to get an appointment set. I had to call every time to follow up and the person who answers is extremely rude and not helpful at all. After waiting for weeks a tech finally comes out only to say the part won’t be in for months and didn’t know if the home warranty would cover it which I understand but as a professional could’ve given more options as I was able to find the part needed online right away. I would not recommend at all as their customer service is awful.

This company was selected by my home warranty company. They charged me $190 for for the fitting work that was not covered by my home warranty. When I asked how they came up with this number they told me they were charging a standard 2 hours of work. It took the technician less than 1 hour to replace the filter and do the fitting work but they still charged me $190 of labor on the top of what they charged to my home warranty company for the filter replacement and installation. I do not recommend this company.

They called me from a private number to schedule service. When I finally got them on the phone after leaving 2 messages, their next service date was 2 weeks out. I came to Google for reviews and learned they provide terrible service. I called my home warranty company back and requested a new company. They sent JT's Pool Service. They are fantastic.

Home warranty sent them out, technician came over got his $75 for the visit, told me that they don't have parts and left. I did contact home warranty, they told me to contact Blue Star Pool Care, Ltd. again.
I did call Blue Star Pool Care, Ltd. three times spoke to the same person,
asked to get for a quote how much the repair will be and how long do I have to wait for the part, every time she told me let me talk to technician and we will contact you, NOTHING!!! They are ok to get $75 for the visit and disappear. BAD CUSTOMER SERVICE!!!!