Home Services reviews in Dallas, Texas

Thanks Caitlyn for helping get us scheduled so quickly. Can’t recommend Berrett pest control enough for your pest needs. Joshua has been great for all our concerns.

Kathleen at Barrett Pest Control did an amazing job addressing my needs. She made the process extremely easy with style and grace. She was very professional and even called me back to ensure everything that we had discussed was properly outlined with the technician.
I would definitely refer Berret to friends and family.

We’ve been using Berrett for three years now for pest and rodent control. All in all haven’t really had any problems with them. But I will give a shout out to the last technician who came William. Although I wasn’t home when he did the service, he called and left such a wonderful professional message with great detail of how he treated our home. He was so professional sounding. He left a picture showing he had been at the house, and I just felt he went above and beyond in his explanation of what he did for us. I recently spoke with La’Sonya on the phone about a separate issue we were having, and she was so helpful and delightful to speak to. Keep up the good work, Berret!

Julius and Jaiden made our experience today very enjoyable. They’re both kind and my wife and I had a guest over and mentioned to her that she needs to sign up with your company. Always a great service

Berrett Pest Control has been a great partner in treating my home and offering excellent customer service. Every agent I’ve spoken with has effectively helped me. Katleen and Karen were both phenomenal when I spoke with them! Brandon also has done a great job servicing my house.

Hold times were short during busy hours and was quick answer all questions. Able to give me schedule that works best for the household. Techs seem to enjoy their jobs extremely helpful. Honor 90 day warranty I know no where else that has that kind of service. The only business that we will have to enter our home.

Love, love, love Berrett Pest Control. Their customer service is wonderful. The same tech comes to our house every time so he knows the issues. They have Saturday appointments which is so convenient. And they call a day before your scheduled quarterly treatment so I know to leave the gate open and they she it and lock back up when they are done.Thank you for being awesome and the easiest thing I have to deal with in my busy life!

Our neighbors moved and left a few things behind. About a week and a half after they moved, we started having a few guests. I quickly called to set up an appointment before these guests settled. Cris helped us out and got us in quickly. We haven't seen anything since and we are truly grateful! It has given us a peace of mind!

Berrett Pest Control provides exceptional service. They are locally owned and take great pride in their work. I have had insects, rodents, and raccoons in a new house I bought! Berrett was always there for me and kept pests at bay. They also respond fast and with quality service if I encounter anything. They make me feel safe and protected in my home.

Julius was super helpful on the phone and gave me several options to choose from for a follow-up inspection. For my initial inspection Lulu was great and answered all my questions about the service.
I am very happy with my experience with Barrett Pest Control Services and love that they are a local company!

The customer service is good but their bug formula isn't. Never have I ever had to call a pest control company to come out this much. Yes, when they first came out it rain a whole lot so I gave grace. They charged a monthly fee and used our water outside (for something, I don't remember what reason was given) and that made me wonder are they using formula or water. And why aren't you coming fully prepared?? We still see spiders and earwigs. Over $200 wasted, makes me want to call my credit card company and tell them it was a scam. I DO NOT recommend!

We signed a contract with Berrett to do our pest control at our business. Knowing full well we have to have service every month per city health inspectors as I stated to them at the time of setting up service, they agreed & supposedly set me up for every month service. Jan 2025 they showed up & did their job. I was billed towards the end of Jan for the following month (Feb). The next time they showed up was March only after I called & complained that it has now been 2 months since the last service, yet they billed me. Fast forward 2 more months with regular service, & here we are with the same issue again. Billing me & not showing up. They serviced May 7, billed me on May 28 & still to this day have yet to show up. After I called them a second time regarding their breach of contract, I decided to cancel do to their failure to hold up to their end of the agreement. Now they are billing me for the remainder of the contract for which they initially broke. I do not recommend this company at all & suggest you consider another company to do the job right & consistently

My issues and requests are always handled quickly. Everyone I've had contact with is respectful, knowledgeable and efficient. And Lasonya was extremely helpful and got my service scheduled for the next day. And I am confident in Berrett Home Servides.

Barrett Pest Control is the best. The office staff is so friendly and easy to work with. I have the same tech for every service so I know he is up-to-date on any ongoing issues.

Always very informative on the phone. Always very knowledgeable when servicing home. Will do exactly what you want as in exterior only, spray foundation only, ect.

Absolutely the worst....they may have actually become a criminal enterprise. A year ago they sold me $3000 worth of unneeded rodent exclusion doodads. Did nothing to eliminate the mice. In a subsequent visit by one of their techs, he admitted that I was sold something I didn't need...and attributed it to an the inexperience estimator that they had sent out. I complained multiple times to a manager named Chris...she was absolutely unhelpful, argumentative, and confrontational. I considered taking legal action, but decided to let it drop. Now, one year later, they charged my credit card for a renewal of the warranty...something I had specifically declined (I have the contract here in front of me if anyone has any questions). Essentially, I feel I've been the victim of elder fraud, and want to warn potential victims to stay far, far away from this sleazebag operation.

Mike was awesome! He answered all my questions and gave me tips to help keep pesky gnats away. He's extremely knowledgeable and definitely set my nerves at ease about the process. So glad we found Berrett!

Kaitlyn was professional and very sweet. She assisted me with a billing issue which was resolved immediately.

LaSonya greatly assisted me on booking my appointments for HVAC and Plumbing services for my new home. She was very helpful and appreciated her explaining the process and the services they will provide. Thank you very much!

I had Lizzie help me set up my account to make my quarterly payment. She took me step by step thru the process to the very end. She was very patient with all my questions and I felt very satisfied that my account and payment was processed correctly. Loved the customer service I received. Thank you

I have been with Berrett for years and have never had a pest issue ever since I switched to them. Their prices are great and the service is even better! Today, I had the pleasure of speaking with Kathleen and she was amazing!! She was prompt, knowledgeable and courteous. She updated my info and rescheduled my services.
Thanks again Kathleen!