Home Services reviews in Dallas, Texas

This company installed a 5 ton ac system at my 87 year old grandmother house today May29,2024 it is perfect and I recommend this. Their service and pricing is great.👍🏽

The gentleman came to my house so quick! We called, 30 minutes later he knocks on my door. He took the time so actually show me what was wrong, and explained every single thing he did. With this heat, I am so grateful he came after normal working hours! This man is awesome!

He did an awesome job at our residence in Marlin,Tx. He was very timely, reliable, and professional. He’s pricing is very reasonable as well! Thanks Mr. Simpson for the work that you’ve done!!

Great service 50 percent off my labor for installation save me 25 hundred dollars. Please seniors and military use this for your installation needs.

I bought a house that had a 1996 model system that had not worked for years. I planned to replace the unit with a brand new unit but Mr. Simpson was able to bring the old unit back to life and saved me thousands of dollars with ice cold air!

I woke up with water all over the AC on July 4th! I was sure no one would come out and help but we called Simpson and he came out right away! He unclogged my AC quickly and gave a fair price! I would definitely recommend calling him for your AC needs!

As a vet I saved 50% on installation cost for my 5 ton heat pump. Please use this company. I highly recommend this company.

Mr Simpson was very professional and dependable. My dad's ac wasn't working. He came and troubleshoot the issue within minutes and repaired the system. Will diffently recommend and call again

Lee got the job done at 10:30pm! We lost heat and he fixed it real quick! Super responsive, highly recommend his services.

Thank you Lee!

Lee showed up on time (early even) and knew exactly what to do and how to do it to fix my heating system. He had it working in no time and showed me exactly what he did to repair the issue. Very professional and clearly very knowledgeable about his profession.

Our AC went out on a Sunday. Called Monday morning and our unit was back up and running by that afternoon! The problem was quickly diagnosed and then repaired. So thankful for the prompt service during the 100+ degree days.

Came out 20 minutes early and had me watch him fix my AC in less than ten minutes and explained to me what was going on. Fast, efficient, and so awesome. 10/10 highly recommend!!!!

Amazing service! Such quick response and extremely nice and caring!! Thank you so much Simpson Appliance! You saved us from over heating plus you saved my 87 year old Mom!! We will definitely use you again!! 💜💜

My AC went out today. I tryed calling several AC repair companies only to be told they were closed or booked up for today. So, I called Simpson Air/AC Repair. The gentleman was at my house within 30 minutes and quickly diagnosed and fixed the problem. Their price was very reasonable and they came out on a Saturday.

I care for my special needs son at home. Becoming overheated can cause serious health issues for him. It was panic time for me when my central air went out last night. A friend referred me to Lee. Lee realized how desperately I needed speedy service. He was at my home within the hour and he very quickly had my unit back up and running. It is a blessing to have someone like Lee on the job—not just knowledgeable and skilled in his trade, but also caring and compassionate in his heart.
My son and I appreciate you, Mr. Simpson.

Lee was excellent , house wasn’t cooling came in and fixed it in 20 min . He is very nice and knowledgeable and knows what he’s doing . Ask for Lee he will get the job done .

I would recommend this company to everyone in the Waco area. He came out same day and had to get a part then he had unit working the very next day. He was so much help and knowledgeable. Once again I recommend then above and beyond

This company came over right away upon hearing I had an AC leak. Very prompt and diagnosed it while explaining the issue every step of the way. I highly recommend Simpson Appliance Repair!

He told me he could repair it and everything would be fine and dandy. I just wanted a quick fix because it is hot outside. $3,500 later, it did not work, AND it took a week of back and forth. Neither quick nor effective. The AC is still broke and now I'm out the money to repair it, the time, and I have to buy a whole new unit anyway. I feel dumb trusting him and I should have done more research and gotten a second opinion. Learn from my tuition: If your machine is older than 10 years old- replace it!

Thorough, professional and informative, Mr. Simpson took care of both of our AC units and provided excellent recommendations for future maintenance. He was prompt, helpful and friendly, it was a delight to go through his business. I'm happy to utilize his services in the future!

After reading so many positive reviews we were really excited to have Lee come and fix our AC unit that same day.

The frustation for us came from Lee telling us he knew what the problem was and how to fix it, then when things didn't work he would make excuses and say our unit is too small for our house. Which if that was the case why didn't he say that at first?

He also did several unprofessional things over the week it took him to repair our unit. Just a few were:

- Left things undone and unfinished (we had to hire somebody else to check his work)
- Demanded payment via Zelle and watched me log into my bank account to set up the payment.
- Left several times to go buy common tools like wrenches
- After the first visit he would arrive hours late