House Cleaning reviews in Dallas, Texas
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I love and recommend Rover house cleaners services. Kerin did an amazing job cleaning our home and we will definitely be utilizing their services on a routine basis!
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I booked deep cleaning services two weeks in advance, anticipating a thorough job to refresh my home. Unfortunately, the team arrived two hours late on the day of the cleaning, which already set a disappointing tone. When they finally arrived, two ladies began discussing various topics instead of focusing on their tasks.
Sadly, their lack of attention resulted in several key areas being neglected. They failed to clean all of my windows thoroughly, left the floors un-mopped, and did not touch several of the cabinets that needed attention. This inadequate level of service was frustrating and unacceptable.
Given the circumstances and the poor quality of work, I decided to cancel my next scheduled appointment with them immediately. Based on my experience, I do not recommend their services to anyone seeking reliable and professional cleaning. -
I attempted to schedule with this company, and their customer service was quick and friendly. When quoted for a monthly recurring standard clean, I found the rates reasonable. I asked if there were any hidden fees once the cleaner was in my home—she emphatically stated there were none. However, when I requested that the first clean be a deep clean since it had been awhile since we’ve had a professional clean, she requoted me HOURLY pricing. Hourly pricing benefits slow cleaners, I know from experience, so, when I challenged that hourly fee structure for the deep clean (hidden fees) rather than the flat rate for the standard, she ended the conversation. I would not suggest using this company.
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She was friendly and very thorough. She did an amazing job and cleaned things I didn't even think of cleaning. She was awesome and will definitely hire her again
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10/10 service customer service was amazing. Booking was easy and the house was spotless once they finished.
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I hired Rover for a move-out clean, and the service was above and beyond. Kerin and Liliana did an excellent job!
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My parents could not get over how efficient and fantastic the device is from Rover. Thank you for another amazing job done!
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Rover did a wonderful job! The lady who came today took her time and cleaned even the smallest of details. Very pleased with the service!
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Rover Cleaners was a great experience! They were easy to reach and I loved the texting option. It made it convenient for me to respond when my schedule allowed. Kaleah did a great job cleaning my house, it felt so nice to walk in and see a brighter, cleaner home thanks to her!
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I am so pleased with the deep cleaning that we got from Rover House Cleaners. Walking in the door, the house both looks and feels clean. I'm especially pleased with the bathrooms and how the shower doors and runner shine!
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I was extremely happy with Shenica.She did a very good job with my apartment. She is a very kind person.
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Lisa was INCREDIBLE. I hired the company to clean my elderly parents house who have big dogs (lots of dog hair), and the entire experience was 10/10. The communication was stellar from start to finish. Lisa was punctual and her cleaning services were top notch. I promise you do not any to look anywhere else for cleaning services. She was efficient and so beyond thorough. My parents are so happy. The services change made their lives happier and we are all so thankful.
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Yesenia came on time. Did very good job cleaning my home. She. finished everything on time. She was friendly and very patient. Satisfied with her work.
Thank You. -
Shenica did an excellent job. Very friendly and had good attention to detail. I would hire her myself.
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My cleaners, Pinky and Tajh were wonderful! When they were finished, my house was cleaner than when we first moved in! Very hard workers, thorough, warm, and professional. I hope they will come again and again. Quite impressed.
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Rover house cleaners were great! Corinna did an amazing job cleaning my home, exceeded expectations and will be booking again!
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Jada showed up right on time, and was very friendly and efficient. She focused on the areas that I had explained are top priority. I felt that Jada was trustworthy and hard working and I was super happy with the job she did!!
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Rover did a great job on my home. It being a large home and was pretty dirty they completed their work in a timely manner and the ladies were very sweet. I recommend Rover cleaning any time.
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Dishonest company with horrible customer service. I tried booking a $93 recurring cleaning, only for them to cancel it and text me that they were unwilling to do the cleaning for less than $110.
So I booked a cleaning for $110 including tip, and they responded that the booking needs to be over $120 - increasing the minimum they originally gave me - BEFORE tip. So I had to clarify the $110 number, then I booked a cleaning for $110 before tip. Finally, they said they could only do $110 for a recurring cleaning, which was never mentioned at any point. At this point I was fed up and found a better company (Uptown Cleaning).
Why would your website let me book for a rate that you're unwilling to honor? And after that, why tell me you're willing to honor $110 if you're really not, and you try to change it to $120? It was clear they were just adding rules to avoid honoring the $110 price. Awful experience. -
Reyna with Rover House Cleaners did a wonderful job on cleaning my house! I want her to continue to clean my house every time. She is very meticulous with her cleaning 🧼!Thank you so very much,Davina C.
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My service was fantastic! Dusted everything and my house not only looks great but smells great!
Kenia is sooo wonderful and her cleaning is superb. I really like having her!