House Cleaning reviews in Dallas, Texas
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My apartment CrestOasis has put me a charge with a receipt from this contractor multiple times for allegedly smoking odor. These people are either liars or scammers, or help others like apartment building owners scam.
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Unfortunately, we had a poor experience with this company.
While their team was consistently polite and professional in communication, the overall service and resolution process fell significantly short of expectations.
Over the course of our agreement, the majority of scheduled cleanings did not meet the scope outlined in the contract. Based on our review, approximately 8 out of 10 service visits fell well below expectations. In many cases, cleaning appeared to consist primarily of trash removal, with multiple areas not serviced at all.
We also observed that the time spent on-site was often around one hour for the entire campus, which is not sufficient for the agreed scope. In restrooms specifically, time spent appeared to be minimal (often under a few minutes per room), which aligned with complaints we received about cleanliness immediately following service.
Addressing these issues required repeated follow-up and a significant amount of time and effort on our end. At one point, we were told that attempts had been made to contact us without response; however, we had documented written communication showing otherwise. It was only after providing this documentation, along with security footage, that the gaps in service and communication were acknowledged.
Although a partial credit and staffing changes were eventually offered, the proposed resolution did not come close to reflecting the extent of the service discrepancies. Ultimately, the time, effort, and stress required to address these issues—combined with the lack of a fair resolution—led us to discontinue services.
While communication was professional throughout, the consistency, quality of service, and handling of the issue did not align with the agreement. -
Good, responsible, and reliable cleaners
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Night line janitorial will clean and unclog toilets like a boss
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The service was great! I needed carpet cleaning desperately and I came across their company and they got the job done flawlessly. Highly recommend!
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Our office has been using Night Line for several years now. We are very happy with their cleaning of our offices and if we do have a problem they resolve it immediately.
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Night Line Janitorial is an amazing company, and I wouldn’t say that if it wasn’t well deserved. Super professional, work in a timely manner, with prices you can’t beat. The people were super friendly as well.
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Not impressed. Clean just enough to get by. Once they have your business they rarely check on clients to see how things are going. Its apparent its All about the money for them.
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Expert lint removal and inspection to prevent fire hazards in your home.
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The Protected Dryer Vents provided excellent service at my home. The technician cleaned the dryer vent thoroughly and explained everything clearly.
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Great experience with The protected Dryer Vents. They were on time, friendly, and cleaned everything perfectly. I feel much safer now!
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Fast service and great experience
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Very impressed with the quality of work. Fast, clean, and affordable service. They removed all buildup and improved airflow. Will definitely use again!
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Thank you!!!
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The professional services
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Good👍 job.
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Joel was on time, professional and was very communicative. Would highly recommend!
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My dryer machine started to get warm and there was a burnt smell.
I never knew i need to clean it.
Kevin and his crew fixed it and our dryer works just as new! -
Very knowledgeable technician — solved my vent issue others missed.
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Great value for money! The team removed heavy items without any complaints and cleaned up afterward. Very impressed with their work
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Excellent job on our dryer vent and air duct cleaning! The technicians were on time, very thorough, and explained everything clearly. We can already feel the air quality improving. Definitely recom