Landscaping reviews in El Paso, Texas

First impressions were very professional, he recommended us to finance companies and got us estimate fast! Decent work but there was uncompleted work. Me and my husband had to clean up after them, my husband had to paint over unfinished spots on the privacy fence, they stoled our shovel (i mean who cares right? $18 shovel) but yeah when we asked if they took it he only said “he would ask his people” never heard from him then we constantly had to text for status. He basically wanted to meet his contractual policies to not get into any lawsuits it seemed like. He wanted us to sign completion form with it just being 60% done. I wasn’t satisfied with stepping stones and he basically told us paying customers to go to the hardware store and return them and Install them ourselves.. mind you that’s why we hired them since my husband works out of town so he never has time. Super disappointing and very rude! If you want to get for what you pay for I wouldn’t recommend unless you have time to finish at your satisfaction.

Our porch extension came out beautiful. From the beginning we felt that George was listening to our wants and needs. All that was promised was delivered. Concerns we had during the process were immediately addressed to our satisfaction.

6/13/2024- Need to take back my five stars after having to pay another painter $600 to strip the paint and repaint the cement slab. George's men used paint not intended for cement.
In addition, a small portion of the porch floor needed to be cemented which George agreed to pour. A problem arose when In the process of stripping original paint, chunks of the surface flaked off, leaving unsightly pit marks. Appears cement was not mixed properly.
George was made aware of the problem, said he would send someone to evaluate, but never heard from him again.

Just recently had my yard done by Think Roof, We absolutely love the landscape that was done, very professional, came through with all of our expectations: turf, private fencing, concrete, pergola with outlets, granite top wet bar, tile on bar 👌👍🏼, all came out great! Top of the line! Thank you Think Roof, highly recommend!

Mr Chacon was very professional and reliable. His team did a great job at creating a beautiful backyard for me and my family! Will absolutely recommend to friends and family! Thank y’all!

Absolutely love our backyard. We received not only quality service but the workers really communicated well throughout the process. We are a military family and this company surpassed our expectations. Would recommend to anyone who wants affordable quality service for your backyard needs.

I highly recommend Think Roof. From the time we met George we knew we wanted him to do our backyard. He is very professional and very knowledgeable. He explained every single detail as to what he could do to make our backyard look amazing. The people he has working for him were always very punctual and answered all our questions. Any minor issues we had George took care of immediately no questions asked. Prices were reasonable and all the work was done within the 2 weeks as stated in our contract. Happy customers indeed.

Highly recommend these guys! They did an excellent job on our projects. They are responsive and knowledgeable and easy to work with. Friendly, knowledgeable, and professional. They show up when they say they will and will not leave you hanging. Great team!

Got my driveway extension done by thinkroof and the results came out great. Requested another estimate after the extension for artificial turf on my front and back yard. A couple weeks later the job was done and I’m satisfied with the choice I made thank you

I highly recommend Think Roof for our landscaping needs! They did a fantastic job! Thank you so much!

We just purchased a home in the El Paso area and were in need of a fence extension. George worked with us to figure out how to get this done within our financial budget. Not only did it bring the privacy that we wanted to our yard, but it changed the whole feel of the space. The team was quick and thorough having it done in one day. We love being in our backyard now. Thank you to George and his team for taking such good care of our military family.

I have to change my review. At first I was very thankful for him getting an air conditioner installed on my parents home who had been without air for a couple years and it was a lot of work to install.

Then the problems started with the water line and someone came out a couple times to patch it up because it kept leaking.

It started leaking again (water line had a hole in it) and then the air was just blowing hot air on a 101 degree day. I reached out and was told that my 70 year old parents are getting on the roof and messing with the water line and no one would be out until next week to look at it. WTH. The same water line that was defective and patched up since the day it was installed. I reached out to both George and Mike the guy he hired to install and well they were both sarcastic and George said a water line doesn’t just mess up. Ok. Yeah and when I pay $3000 I shouldn’t get a leaking water line installed and a generic water pump that went out in a couple months. I had to hire someone to come out because you cannot leave 70 year olds without any kind of air.

At first I would have highly recommended them but obviously once you pay that’s the end of the customer service relationship.

I was so anxious to get this horrible yard done after waiting so long because my toddler was tearing up the inside of the house lol !!! , these guys came through with the Speedy professional service , concrete extension and great turf, thank you ThinkRoof for a great job …. Happy daughter Happy father . Now I can relax and have some backyard Bbq 😎

With so many contractors to choose from, we looked for Company with a legit website, legit reviews and photos, legit service contracts and could prove that they were licensed, insured and bonded. George and his team at Think Roof fit the bill. If you are looking for highly skilled professional contractors, who arrive when they say they'll arrive and work when they say they'll work, call George. We hired him to build a top of the line privacy fence surrounding our back yard and we couldn't be happier with the end result. Very clean, very responsive and they know their stuff. This is the only contractor we are using for our home projects. Thanks Goerge, Derious, Sean and Nate. You've made us loyal customers.

I had a fantastic experience with Think Roof! From start to finish, they were professional, fast, and incredibly efficient. They took the time to explain the entire process clearly, which made me feel confident and informed every step of the way. The team was attentive to details, showed up on time, and worked diligently to complete the job quickly without cutting corners. What really impressed me was how well they cleaned up afterward-you wouldn’t even know they had been there except for the beautiful new roof! I highly recommend Think Roof to anyone needing roofing work, landscaping, or construction/remodels. Mr. Chacon will ensure a smooth process, 100% satisfaction, all with the best prices in El Paso. I’ll definitely be using their services again in the future!

I love my backyard and I’ve got so many compliments on it. They did an amazing job and they were super fast.

EXCELLENT SERVICE! George and his team made our backyard dream a reality! He worked with us every step of the way throughout our entire process. Highly recommended if you are looking for quality work! Thank you George!

We hired Think Roof for artificial turf, concrete work, a rock wall, and a bar. The project ran smoothly from start to finish. The turf looks great, the concrete is clean, and the bar is built solid. Straightforward process and quality work all around.

Love love love!! They worked on replacing old (not installed correctly) turf and the results are amazing 🥰 Took their time with their work and didn't cut any corners! Couldn't be more grateful 🙏🏽
Picture shows the before, during, and after

Think Roof handled our artificial turf, concrete, rock wall, and bar, and the results speak for themselves. The yard looks clean, modern, and well built. The crew stayed on schedule and everything was done exactly how it was explained to us. No issues, no excuses.

Think Roof did artificial turf, a rock wall, a bar, and concrete work for us, and everything came out great. They explained the process clearly and kept things moving without delays. The turf looks clean and natural, the rock wall is solid, and the concrete work is smooth and well done. Overall, really solid work and no headaches.

Think Roof did an outstanding job from start to finish. Communication was clear, professional, and consistent throughout the entire process. The crew showed up on time, worked efficiently, and paid attention to the details that matter. The quality of work exceeded expectations, and everything was done exactly as promised.

If you’re looking for a company that stands by their word, delivers solid craftsmanship, and actually cares about the final result, Think Roof is it. Highly recommend.