Reviews of local pros in El Paso, Texas

Required repair to pool edges, deck, and had drainage issues. Received a timely response and competitive estimate from Pool Pros that resulted in a quick decision over other estimates. Work was completed in five days total and the pool looks great. Will continue to use them for any future repairs or modifications and highly recommend Pool Pros Patio and Electric.

I highly recommend Pool Pros! They are very reliable, honest and operate with integrity. They are professional and have excellent costumer service. They went above and beyond to help us with our pool. They have affordable prices and they were always available to answer questions and kept us informed throughout the entire process. The technician was in my house the next day I requested service and used quality parts. Overall I’m very grateful they made the process easy, fast and affordable to us!

Very professional. Honest! Completed work timely and efficiently. Maintained the integrity of the pool. Workers were polite and respectful of the property. Could not be happier with the end results.

I cannot recommend Pool Pros enough, from the start of the process my wife and I were impressed. BJ came out and took a look at what we wanted done and the crews were there in a couple days! They operated with integrity and ensured we were satisfied with work done every step of the way.

All workers were courteous and respectful of the property and my family. I didn't have to clean up after them after the days work. From Demo crew, to Tile and then Plaster everyone did an amazing job and BJ was communicative through the whole process. Nearly every day he'd let me know when work was starting and when they were done for the day.

Anyone who's hired contractors in this area understands you don't always get the quality work you expect when your paying. This is absolutely not the case with Pool Pros. We could not be happier with the job they did.

Can't wait for the beautiful El Paso summer to enjoy the pool!

Great company. Good experience each time I have used them or the app. Postponed the first appointment to have the team/app automatically reschedule. Perfect timing, but if it wasn't, I could have set it up for a later date with the push of a button.

Service level very good; Raymond (the specialist) excellent attitude and dedication for details make him trustable.
We will evaluate Quality results on the trees and shrubs around the house in the near future.

Oh my goodness! Leeza B. is simply amazing. She arrived on time. She covered the Entire yard, not just lightly here and there like my previous 2 lawn care professionals. She took very good care of my yard. Thank you. I'd like to request her to be my assigned technician. She is professional, knowledgable, thorough, completed the work in a timely manner and left my yard clean and without trash/debris. I sincerely do appreciate Leeza B. and look forward to being a long term customer of TruGreen.

True green came out and did a phenomenal job to my lawn … thank you very much …✨✨✨✨

Leeza just performed our weed control service and did a wonderful job. She covered every area of our big yard. Thank you!

Very satisfied I recommend them for your lawn needs.

Very thorough and professional techs. Thank you for the service call!

TruGreen, when I signed up told me their staff works until 6pm. I have pets and work till 430pm I called there customer service as directed by their sales man to have them leave a permanent not on my account that I could not be at my house until 5pm. I keep having them show up at 2pm, 10am and their staff acknowledges that there is a note saying not to show up until 5pm and they don’t know why they schedules me for any other time. I’m going to have to cancel my service with them without getting a single lawn treatment (more to follow)

Raymond is always professional, polite and friendly. He is a great example of a serviceman who cares - we appreciate it!!

Love this service! Grass is healthy and green and people are kind and helpful.

The first visit went extremely well . Everything was explained and my lawn was treated and hopefully my lawn will improve !

Leesa was very helpful and explain to me exactly what she was going to do in my yard. I appreciate the knowledge and explanation. She did a great job spraying.

If I could give 0 stars I would. I had a horrible experience with TruGreen. I saw no improvement in my lawn. So I requested to discuss the issue and see what other steps could be taken to improve the lawn. I was told the tech was coming out today and that he would stop in and discuss my options. Not only did he not stop in to speak to me, he lied about it. On my receipt it says "I knocked on your door, I'm sorry I missed you...", but that is a flat out lie. I work from home and my office is 3 feet from the front door. I would have heard a knock. I called TruGreen about it and they didn't want to do anything. I could deal with less than desirable results if the company is honest and doesn't lie to me and could offer some sort of plan to fix it. But one thing I will not tolerate is being lied to. I asked for a supervisor to contact me, and the next day someone called but it sounded like another tech support person from another country, I could not even understand what she was saying. Very bad english. She did not want to help me at all either. Very disappointed with TruGreen and will not continue to do business with them.

They are always late. They let you know they are coming and have you waiting for hours literally. I m really upset with their service. They forget people have to work and can not wait for them. My problem is that I have dogs in the backyard and some body has to wait for them to get the dogs out of the backyard. I have ask them in several occasions to do it early morning, and they just don’t listen. Unfortunately I have paid the whole year and I can’t cancel. It’s better if you go we a local service.

I can count on them to provide professional services. I have been using them for several years. People who come over always say my lawn is green and beautiful.

The person who did my service Raymond S. Showed up outside my house for 30 mins, smoked a cigarette and then tells my son we have to reschedule. Thank you to the GM I spoke to who got him to come back out to service my house today. This GM is the reason for a 5 Star Service. Thank you kind Sir for keeping your word and keeping me a loyal customer. Mr. Salvador came out today and did an amazing job. He said that the spider mites were still there which means that the previous services probably wasn’t done right. He did an amazing job. I recommend him ever time.

I think ill review as soon as we start getting result, but I gotta say the service itself and the communication are great, they answer your questions!