Solar Energy Company reviews in El Paso, Texas
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I was very hesitant about putting solar on my home. I spoke with many different solar companies, but Laneah and Chris made me feel most comfortable with my decision. They were very professional and dependable! I definitely recommend doing business with them!
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Laneah and Chris were awesome and very professional. They gave their presentation and answered all our questions before we made our decision. They gave us time to weigh our options and did not pressure us to make a decision. During the installation process they delivered on all their promises, kept us updated on the progress and everything was completed on time. They went above and beyond to make sure everything went smoothly. They even paid off our balance we had from the budget billing plan with EPE and installed bird netting on the panels free of charge when we mentioned that birds were getting under the panels. Very well done Mountain Star Solar!
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I am thrilled to share my exceptional experience with Mountain Star Solar. From start to finish, they exceeded my expectations and provided a level of service that truly impressed me. If you're considering solar solutions, look no further.
Right from the initial consultation, they demonstrated their expertise and commitment to customer satisfaction. They took the time to thoroughly assess my energy needs, educate me about the benefits of solar power, and tailor a solution that perfectly suited my requirements. Their knowledge of the industry and the latest advancements in solar technology was remarkable.
The installation process conducted by Mountain Star Solar was seamless and efficient. The team are highly skilled, professionals, and respectful of my property. They completed the installation in a timely manner without disrupting my daily routine. I was particularly impressed by their attention to detail, ensuring that every component was installed correctly and functioning optimally.
What truly sets Mountain Star Solar apart is their commitment to transparency and communication. Throughout the entire process, they kept me informed about the progress of the installation, provided updates on any necessary permits or paperwork, and addressed any concerns or questions I had promptly. Their dedication to ensuring a smooth and hassle-free experience was evident in every interaction.
The quality of the solar panels and equipment provided is exceptional. They work with leading manufacturers, and the materials used are of the highest standard. I have already noticed a significant reduction in my energy bills, and it's incredibly satisfying to know that I am contributing to a greener future while enjoying the financial benefits of solar power.
Furthermore, their commitment to customer satisfaction extends beyond the installation phase, and they continue to provide ongoing support and guidance.
I cannot recommend Mountain Star Solar enough for their professionalism, expertise, and commitment to excellence. They have truly transformed my home with clean, renewable energy while delivering an unparalleled customer experience. Choosing them was one of the best decisions I've made, and I am grateful for their dedication to making solar power accessible and hassle-free.
If you're considering solar solutions, do yourself a favor and reach out to Mountain Star Solar. Their exceptional service, quality products, and commitment to customer satisfaction make them the top choice in the industry. You won't be disappointed!!! -
Chris and his team have been great since the consultation day. He has answer every question or concern in a timely manner and goes the extra mile to ensure his customers are completely satisfied. As a person that values professionalism and integrity I'm a very happy customer of Mountain star solar. Definitely recommend them for your solar needs. Thanks Chris for your outstanding service.
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Nothing but good things to say about MountainStar Solar.
We just turned on our new 12kw solar installation, and the whole process ran like clockwork. When I first approached them for a proposal, Chris and Laneah were prompt, courteous, and very transparent: here's what we think you need and don't need, this is what you can expect, this is how much it will cost, this is the timeframe for when each stage will take place. And then they let me take my time.
I had taken several bids from several companies in this way, and everyone else tried to up-sell me or press me for a follow-up: hello, are you ready to make a decision? Can I remind you about why our solution is so great? MountainStar was, in contrast, very hands-off: they had already told me about their offer, and left me to decide. But when I did write to them to accept their contract, they were there the next day--prompt and courteous again--ready to move forward with exactly those terms. And they had the actual panels laid out by that weekend, and then the full installation completed only three days later.
If you've done solar in the El Paso area, you'll know the next step is all up to EP Electric as they go through their inspection and approval paperwork. As MountainStar said to expect, this could take 1-3 months--and today, with our system now turned on and producing energy, is exactly 2 months from when we started. This was exactly the timeline I was told to expect.
Today, I can see--both from the electrical meters on the house and from a handy app that MountainStar helped set up for monitoring--that my panels are producing electricity, covering my needs and feeding excess back to the grid for sale. (For context: it's cold and rainy here today, and yet even so I'm making a surplus at the moment.) The whole process has been completely free of stress or surprises, and I'm delighted with the result.
I really appreciate the transparency and professionalism that MountainStar has exhibited every step of the way. I'm very glad I selected this company for getting my house equipped with solar, and would recommend that you give them fair consideration as well. -
Thanks to the team of MountainStar Solar. I was consulted by Chris and Laneah. It was my third consult for solar but first time with MountainStar Solar. I was about to give up on going solar. After all I had made my house energy smart and cut my bill. I still decided to call MountainStar and make the consult. They came and educated me about solar energy and offered me the options that suited my expectations based on quality and price. I like that they were trained and certified with the highest quality producers of solar, but were able to offer other high grade affordable options. Everyone else I consulted before only lied to me about how many panels I needed and offer me one stand alone option and then harassed me about signing. I truly appreciated that Chris and Leah followed up at the agreed time and put zero pressure, after all it was a $25k decision.
The team installed the panels in two days and within the time promised. The team also got the permits and inspections completed within the time they told me to expect it.
I will highly recommend this team even if you are not sure about solar yet. This is the team to get ins and outs of solar without pushing you to get one kind of set up. -
I highly recommend MountainStar Solar if you are considering going solar. As a new homeowner, I found acquiring solar panels confusing. However, MountainStar Solar made it easy. The company provided me with the analysis, options, and excellent service. Mounted the panels in less than a week; the panels were active and kicking in two months.
Laneah and Chris are a fantastic and professional team. -
When I started interviewing companies for solar, I was unaware of what I was looking for. I spoke to many different companies. MountainStar Solar was the first company that wanted to work with me on both my solar and air conditioning needs. They walked me through the whole process, answered all my questions, and made sure that we were comfortable with all that needed to get done. They also gave me money saving options when available. During this process, my very old swamp cooler went down, and I was without air. Chris did everything he could to get my refrigerated units done as soon as he could. I appreciate them so much for their diligence. If you are looking for solar they are hands down the best option. So glad I went with MountainStar Solar.
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Great customer service by Jesus Garrido, he helped us get our new HVAC and solar system. Highly recommended 👍
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Thanks to Alejandro Rosales for his outstanding customer service, he help me and my family to get the most out of the services provided. Excellent communication and great skills!!! Definetely recommended
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Home pro solutions have changed my life! It has changed the way I see our water system in El Paso. The consultants are helpful and friendly and down to earth. They will answer all your questions. You guys are awesome!! As the prize winner I am very thankful for winning this system.
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Very happy with filtration system, we love it! Thanks to Rene Terrazas for answering all our questions, installation guys very clean work. Definitely will contact in the future.
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If your looking for quality water system look no further. Yair Rosales was amazing, he answered all my questions with a great first impression. Will recommend his services to anyone
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Great service from Alejandro Rosales he was very helpful explaining everything about my new water filtration system!!! Home pro solution is a great company! Very recommended!
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My husband and I were in the market for solar panels and let me tell you we hit the lottery with Genesis Delhumeau!! She was very knowledgeable and great customer service skills!! We highly recommend giving her a call, you won’t be disappointed!!
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Very happy with the products and also with Ms. Genesis Delhumeau , she provided me with outstanding service and make everything so easy and smooth ,she ensured that his crew done everything to fulfill my expectations and even more . Excellent service , highly recommendend.
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I just got my water system with home pro solutions and let me tell you its been the best decision ever!!!! A huge shout out to ms Cynthia Flores who helped me all through the process, my hair, skin, and health have improved alot!!! Thank you so much!!! If I can rate with more stars I would definitely give you a 10!!
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Alfonso Garrido was very friendly, professional and knowledgeable of all the products in his presentation. He followed up on the installation and on any questions we had.
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I have had solar panels for over three years and have paid more money now then when I was paying when I did not have them. I have tried for three years to work with home pro solutions, and time solar but they just blame each other. I do not recommend home pro solutions or solar panels. Horrible company and DO NOT Do BUSINESS with them. You will regret it
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I got a package, Solar panels and water softener, I love it saw the differencim right away in my water. Plus I'm not paying anything on my electric bill anymore and iys only been 9 months sence I purshed my panles. My sales consultant explained everything very well and was really nice. Highly recommend.
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Jesus Garrido provided a very professional assistance during the whole process. All the informatiin was provided to us in order to make a decision and the instalation and test were done in a timely manner. I recommend their services.