Waldo's Glass and Window Repairs
About the business:
Family owned and operated out of El Paso, TX.
Technicians with over 16 years of experience in residential glazing and window/glass repairs
We have worked with home builders, contractors, property owners, realtors, and construction companies to help them achieve beautiful and professional results for their improvement projects. But most importantly, Waldo's Glass has helped home owners protect their homes and families with quality repairs at an affordable price.
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Official vendors for El Paso Independent School District, Ysleta Independent School District, City of El Paso, and Housing Authority of El Paso.
Services:
All services 5Pros
All prosPhotos and videos
Hours of operation
- Mon – Fri
- Sat – Sun
- 8:30 AM – 4:00 PM
- Closed
Latest reviews
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On time and on budget. Great customer communication from order placed to installation.
Official response from representative 15.04.2026 18:18Thank you Perla you were a great person to work with. -
Excellent service! Competitive pricing! Quick turnaround!
We had a couple of window screens (different sizes) that needed to be replaced. I called a few places but Waldo's had the best price in town. I took the screens in and received an estimate and approximate date of completion. Sounded good so I went ahead and made arrangements and paid a deposit. I was called when they were ready for pick up. Very pleased and highly recommend them.
I was going to purchase extra for installation since one of the windows was on our second story, but was advised and felt confident afterwards on installing myself. Really appreciate the pep talk! It was easier than I anticipated. Look no further!
They are located in a parking lot with other businesses (business district). You'll see their "garage", sign and suite after entering the shared lot.
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Last year, Waldo's Glass was sub-contracted to do window repair work on my house by Smith and Ramirez Roofing of El Paso. The roofing project itself was problematic, but Waldo Glass just added to the aggravation that I experienced due to the following: 1) Constant re-scheduling of dates/showtimes; 2) Questionable rationales for not showing up to 'agreed on' date(s) (i.e. It's too windy today. I need a helper to hold the ladder). The excuse that a helper was needed to hold the ladder was a bogus one, since a helper did not show up to assist on the actual day of repairs and repair day was a one-man show; 3) Unnecessarily damaging the window frames while prying out the window screens. This was totally avoidable. Why was I just not told to remove the window screens of the windows that were to be repaired? Digging into the window frame to take out the window screens is what damaged the window frame. Make it make sense! 4) Failure to install the new window frames; 5) The new window screens 'Do Not All Fit'. It would have to be an extreme case of needing widow repairs before I would ever consider using Waldo's Glass in the future.
Official response from representative 26.06.2025 21:08Hello, I appreciate your input. I wanted to say that It really is a safety hazard to work in Windy conditions, especially on a ladder. It really does require a second person to stabilize the ladder. But at the end of the day, it was my decision as the store manager to postpone the project on a day with better weather. I apologize for any inconvenience that caused you. I would also like to add we have you in our records more than a year and a half ago. Had you brought up any concerns directly t…