House Cleaning reviews in Euless, Texas

4.7 based on 100 reviews Back to the listing
    5

    Dalworth Clean Technician Mr. Vadim was on time and very courteous. He was very knowledgeable in his field of work and did his job perfectly. Our carpet looks as good as new now. I would definitely recommend Dalworth Clean to my friends and family

    5

    The Dalworth office and technicians were wonderful! They got me scheduled when they were really booked and the technicians showed up on time and did a great job! I highly recommend and I definitely will be using them again.

    5

    Our technician, Rudy, was personable and professional. He did a wonderful job of cleaning our couches and we are delighted with the result! We highly recommend!

    2

    Collossal pain to deal with. They were late from their quoted time by 30 mins on pick up AND drop off. The driver blamed the operator for the communication (I don’t care, just show up on time). And the operator argued with me during the rug return as I was driving to check in for a surgery that morning (I have an email that driver expected to get there between 9 and 11, hospital called me to move up my procedure so I left at 11:25am). Operator argued I was supposed to be there until 11:30am, then argued when I said I would be able to pay her in 5 mins (I was driving and my purse was in backseat). She said I said I was going back home to pay the driver, she wasn’t paying attention. I told her I could pay in 5 minutes as she offered over the phone payment. She said “Oh, so you want to reschedule your rug delivery?” I said “NO! You said I could pay over the phone. You guys were late twice and have been hard to deal with. Why would I want to reschedule? I need to park to grab my purse which contains my credit cards to pay you for the rug.” I paid her, and was stressed out going into my surgery about the whole thing. Dalworth, the customer is NOT responsible for your lack to plan. Your employees need better training on punctuality and communication. Also, you missed 2 pet stains on my carpet and didn’t disclose it. I found out upon return from my surgery.

    5

    Dalworth just cleaned my carpets. Marcus Jeffery did a wonderful job. My carpet looks brand new. He was professional, quick, on time, and got the animal vomit up. Can't even tell it was ever there. I recommend Dalworth 100%.
    When I called for an appointment, Jayme added a coupon that people don't get if they do online appointments. Thank you!!!!

    5

    I am well aware of the negative reviews re Dalworth Cleaning Rug/Carpets in DFW area, including bait and switch and over-pricing. However, I had no issues with the young gentleman, Ryder, who came to our home. On time, very good with our dogs, no high pressure sales pitch, willing to explain everything, willing to work with us/be flexible, finished the job very quickly. Yes, he explained we would have to get a $800 clean for one room to guarantee permanent removal of dog urine, but I simply paid approximately $200 and told him do what you can. Room smelled absolutely wonderful after his work and looks like brand new carpet.

    5

    We had our carpets and an area rug cleaned today. From scheduling to the service it has been a breeze and delight to work with this Dalworth team. Richard Hearn was our tech onsite and the level of customer service he provided was top-notch! He was super friendly and informative plus really great at his job! We will definitely be a return customer and refer him to any and everyone! Thank you for making our carpets look new again and for being so great to work with! If I could 10 stars I would!

    1

    I hired Dalworth Clean to refresh my floors and fix some discoloration in small areas and was quoted $700. When the technician arrived, he added another $300 just to apply paint to the spots I had already mentioned. He made several calls to his boss and made it seem like this was a huge, all-day process that required rescheduling his appointments. In reality, he finished in about 3 hours.

    I agreed to the additional charges because I assumed professional-level work and preparation would take time to be done. Instead, the result was very disappointing. The paint color does not match with the floor, and the work looks unprofessional and sloppy. Honestly, the floor looks worse now than before, in fact left dirt and damages as showing in the pictures. I could have bought a $10 paint pen from Home Depot and done a better job myself.

    When I asked to review the work before paying, he made an unprofessional comment suggesting I didn’t trust people, which was inappropriate and uncomfortable.

    Please be careful if you hire this company. Make sure you agree on the full price upfront and do not accept additional charges unless you clearly understand and approve the exact result. Ask to see examples of their work and have them explain their process in detail. Based on my experience, I would not recommend using their services.

    5

    Dalworth cleaned 2 old rugs beautifully! You saved me from having to replace them when they seemed beyond saving. Thank you!

    5

    Francisco & Edna cleaned and repaired my antique karastan rug. Their work exceeded expectations. Communication was excellent.

    5

    We had a large and several smaller area rugs cleaned. Robert and Cesar were very helpful in getting our room back in order.

    5

    They’ve previously had cleaned another carpet before and did a great job, I had to use them again! Robert was professional in every aspect! Thank you!

    5

    Excellent service. Picked up on time. Delivered on time. Rugs look better than ever. Francisco and Edna are great.

    5

    Could not be happier with how clean my area rug came out!!! A friend's pet put a stain on my rug and it became worse after trying to clean it at home. But, Dalworth came to my rescue and was able to get it out!! They returned my rug to its original and beautiful state!!! Photos are of Before and After. ("After" is the perfectly spotless rug). THANK YOU, DALWORTH TEAM!!! :)

    5

    Francisco and Aaron were dependable and courteous! Terrific experience with Dalworth. Highly recommend!

    5

    Great service, they came and picked up my oriental rug cleaned it and then returned and set it up. They also cut me a special pad for my carpet with an additional coat!

    5

    Robert and his team were a great help. My rug looks so much better, and they were very willing to help lay it back down.

    5

    Robert has delivered my rugs several times. Very nice and pleasant to work with. Thank you for great service.

    5

    Francisco and Edna picked up our area rug to be cleaned! In a week it was back and beautiful again! They did a great job as always!

    5

    Francisco and Edna delivered my rugs. They were very pleasant and efficient. They made sure I was pleased with the placement before they left.

    5

    Robert did a great job with his suggestions. Rotating the carpet and adding a pad. Positioned it perfectly on return. Nice to work with. Pleasant and agreeable