HVAC reviews in Farmers Branch, Texas

Worked fast and got the problem taken care of

My overall experience with Frostys hvac turned out to be great! They corrected their oversight in charging me for a part that wasn't needed, and said they would give me a refund. Antonio Del Sol, and Harold Goey did a fantastic job with all the repair work, and we're very pleasant to work with, they were very accommodating and professional. I would recommend Frostys to all my friends.

Ran into Omar in my neighborhood working on another customers AC units. I asked him if I can get a business card and he promptly did and told me all about their maintenance program. It sounded great and better than my AC installers program. I called the next day and the kind lady at customer service got me set up for the next day because it was the only day I was available. She worked around my schedule and I thought that was awesome. Omar came on time and worked hard for almost 2 hours. He’s very professional and kind. He explained everything he was doing and worked hard the entire time. They have a great maintenance program. After he left, I shared Frosty’s info to my entire neighborhood via our neighborhood social media group.

Very prompt with detailed and professional. Thank you for excellent service.

Omar was absolutely amazing. Very professional and took time to explain the issues to me and what could be done to better maintain the units. He is a very knowledgeable person with excellent customer service skills. He was able to fix our issue and I certainly will request that moving forward we have him help us with the units whenever necessary.

George was very professional and informative. He was efficient and quick!

Gorge was awesome! Was able to get to my issue fast and solved it very quickly despite it being so late in the day!

Very reliable and knowledgeable company. They serviced our problem in a quick and accurate way. Frosty's is a reputable company that I would use again and again. Professional and very much appreciated. Don't ever hesitate to use them when assigned to your needs. N. May College Station, TX

They have serviced my AC for YEARS! Their experienced techs are always very kind, friendly and super helpful. Their office is amazing, they answer my questions every time! I recently signed up for their protection plan it is a life saver! Maria recommended their plan and it recently saved me A LOT of money! I just updated my membership this year to their monthly option

I would not recommend Frosty's company to anyone. This company has integrity issues. They do not take responsibilities for their action. They came into my home to replace my HVAC system and knock a large hole in my ceiling. The broke my chandelier, scratched up much table, broke my class candle holder and refust to take care of what they destroyed. It's going on two months and I'm still trying to get them to take care of the damages they caused in my home. I've tried to contact them, they refuse to take my calls, refuse to return calls, and refuse to respond to my texts. This is not a good company to do work for anyone.

Mr. Jorge was awesome, professional and very nice. He explained everything to me.

George was very professional and did a great job. Highly recommend.

The technician was excellent! He was prompt, friendly, well informed, and did a great job explaining the issue.

Omar was great! He came on time, he ruled out the problem and was on his way. He also educated me on the issue. Great customer service! Thanks again :)

Thank you so much for helping us out with our thermostat replacement of our air conditioner system and for getting her so quick

Very knowledgeable and were able to diagnose a problem that was stumping me and my family for months. Really professional work and they gave us a clear plan on how to continue. Very respectful of our concerns. Would definetly recommend!

We had a problem with our secondary drain from our AC unit dripping directly down onto one of our exterior window frames, causing the wood to rot out. Gio from Frosty Homes came out and replaced/paint matched the framing around the window. He also re-routed the drainage from the system so we wouldn’t run into this problem again. He was timely, polite, and professional.

I had a great experience with Frosty’s HVAC. Their team was professional, responsive, and showed up on time. They quickly diagnosed the issue with my system and took the time to explain everything clearly before getting the job done.

The service was honest, efficient, and fairly priced. It’s clear they care about their customers and take pride in their work. I highly recommend Frosty’s HVAC if you’re looking for a reliable HVAC company that does things the right way.

DJ was so insightful. Helped explain root causes and how to avoid them in the future. Hope he is my regular tech from here on out.

Quigley are just so easy to deal with. They communicate information clearly and are always super professional. Ray Romero in particular did a great job fixing a few maintenance issues in our semi annual check.

I always enjoy the local contractors because they will point out things that will benefit me and this retain me long term versus how much they can make off of me. From sales to installation, professional and polite. Thanks Quigley!