Home Services reviews in Forney, Texas
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I have had a great experience with poolfessionals! They do an amazing job with my pool at an affordable cost. I don’t ever have to worry about the chemical levels or cleaning my pool thanks to them! They have been great with communicating with me and repairing important parts of my pool pump system when needed! Highly recommend!
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We have been customers of Poolfessionals of Texas since July 2022. Our previous pool maintenance company had become unreliable and our neighbor recommended Poolfessionals. We have been very, very pleased with the level of service we are receiving from our technician, Ethan. He has been our tech since our first day with Poolfessionals, whereas our previous pool maintenance company had very high turnover in their techs. Ethan is knowledgeable, efficient and very courteous.
Recently we had a leak in our Polaris booster pump. The leak was discovered on a Sunday afternoon. The housing on the pump was cracked, which was the second time this particular model of pump had cracked. The original pump was installed in June 2021 and replaced May 2022. It was the replacement pump that was now leaking. We reached out to Poolfessionals and Travis was at our house on Monday afternoon replacing the pump under warranty. It was such a welcome surprise that Poolfessionals handled the situation so quickly, had the replacement pump in stock and got it installed, all in less than 24 hours! Our previous pool maintenance company took over five weeks to replace the pump in 2022.
It is very refreshing to deal with company and their employees who take pride in their work and are so responsive to their customer's needs.
We highly recommend Poolfessionals of Texas. -
I don’t like writing reviews. For these people I make an exception.
Over the years owning a pool has made me suspiciously of pool companies.
They charge you an arm and a leg and most of the time you have to pay them upfront just to appear for a diagnosis.
So, most of the work I do myself.
After this winter a lot of tiles fell in the pool.
The year before I tried to repair that myself but everything came off again.
Also, there was quite a substantial leak that I couldn’t fix.
I was in need of professionals.
But who?
I called a friend, and he gave me the number of Poolfessionals.
Blake came over and explained everything with me what could cause the leak.
He found a lot of places where water could disappear.
Unfortunately also in the area’s where the tiles were gone.
I asked him what this all would cost me to fix and he came up with a very reasonable number.
That day he fixed all visible leaks and later that week the crew came over to set the tiles.
And here comes the kicker, that was a fantastic crew. Professional, fast and delivering outstanding work. They left no mess whatsoever.
Couple of days later I found that there was still water leaking. I called Blake and he came over immediately to check on it. And what we were both afraid of, was reality. One of the skimmer pipes was broken somewhere, letting water disappear in the ground.
And this is so great about this company. Blake never tried to sell me anything I didn’t need, or, made me afraid that “if I didn’t do that” immediately things would go bad fast.
Just honest replies to questions.
So, he closed that skimmer and said that the repair needed to be done, and involved braking up concrete, but that could happen in the fall. No pressure.
He didn’t even charge me for that visit.
I am very, very glad that I got to know these people and will always be using their craftsmanship to fix complicated pool jobs. -
I would like to thank Travis and the whole crew from Poolfessionals for a job well done. My wife and I are extremely happy with our recent replastering and would highly recommend Poolfessionals. Travis was on top of the job from start to finish. Great job!!
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Awesome experience with Poolfessionals of Texas, they discovered equipment failure, immediately reported it, offered a solution, made it affordable & even helped us in obtaining the financing and then they did a GREAT INSTALLATION, the before and after is amazing. From one of the largest residential swimming pools available in the county we thank them, they’ll be at the top of our list for all of our future upkeep, maintenance and for our upgrades & remodeling, we’ll call Poolfessionals of Texas.
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We recently had our pool replastered and reached out to Poolfessionals of Forney. Travis came out and walked us through our options, from the basic replastering to upgrading with PebbleTec. He was super helpful and knowledgeable, and once we decided to go with PebbleTec and secured financing, Travis stayed involved every step of the way. He made sure everything went smoothly and on schedule, and the end result looks fantastic. Highly recommend Travis and the team at Poolfessionals of Forney for any pool repair or resurfacing needs. Great service, great results—thanks again!
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Poolfessionals of Texas are the BEST!! The owners, Bailee and Blake, really care about every single one of their customers. They always go above and beyond to help everyone. All the ladies in the office are super kind and helpful, they always bring a smile to my face when I walk in. And all the techs I’ve had service my father-in-law’s pool have been super knowledgeable, and helpful with any questions I’ve had! I have recommended them to so many of my friends and family, and can’t recommend them enough to everyone else.
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Very good service, and quick turnaround from start to finish.
Looks great. -
We highly recommend Poolfessionals! They do our weekly maintenance. This year we needed/wanted a lot of work done and it was a big job. Travis was beyond patient and professional throughout the entire process. He kept us updated with every step of the project.
We are so pleased with the results and can’t wait to enjoy our updated oasis this summer. -
Outstanding results from this company. We needed our waterfall completely redone. Travis came to my house for a free consultation and helped us develop a new design. Once we agreed on what we wanted, they had the waterfall finished within one week. The crew that worked on the waterfall was professional and fast. We received updates and had the opportunity to make any changes during the entire process. Travis asked many times if we wanted to change anything, as he wanted us to be completely happy. You can tell when someone has been doing a certain trade for a long time. Travis demonstrated years of experience, as did the stone workers. The waterfall is a day and night difference from our previous one. I recommend using this company and asking for Travis. We are 100 percent happy with the entire process.
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Best group of pool repair men I’ve ever used. Experts at repair and all other pool services They are excellent at leak detection They are quick, efficient, and friendly. They have a vast knowledge of equipment and will guide you to any replacements. They are very particular about their work. They are light years ahead of other pool companies
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I have been using Poolfessionals for years. Blake (the owner) got me through the big freeze with my pool in 2021. I will be forever grateful for that! Travis now handles my issues with my pool. Couldn’t be more pleased with his help, knowledge and professionalism. He’s quick to respond when I have an issue and gets it resolved. I would definitely recommend Poolfessionals!
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Poolfessionals of Texas, LLC has serviced our pool for years. We needed a remodel and update on our pool.
Blake and Travis worked with us on the design and update
My wife and I are totally satisfied with the work and results
I would recommend Poolfessionals to anyone who needs a remodel or weekly service
Thank you Blake and Travis
So much appreciated -
Met with Travis for a quote on doing mastic work around our pool deck and resealing all the stones of the coping around the pool. Found him to be very friendly and knowledgeable. His quote for the work was very competitive. We granted Poolfessionals the job. It was a huge undertaking which upon completion was beautiful, safe, and secure. Travis was very easy to contact when I had any questions. Thank you Travis and the workforce at Poolfessionals.
Matt Johnson -
I started looking for a company to renovate my old pool which had cracked coping, worn plaster and needed new mechanical equipment. After reading some glowing reviews of Poolfessionals of Texas, I called to get them to evaluate what could be done to restore it. I found their bid to be fair. They addressed my concerns and offered solutions. They also offered more than one option, which I appreciated. In all my interactions, with Travis and with Blake, I have found them to be honest and reliable. They have adhered to the time frames we have discussed and they’ve done what they said they would do. My pool looks great now and my family is looking forward to using our like-new pool this summer. Thank you to the whole team at Poolfessionals of Texas!
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Poolfessionals was the only company we could get to actually show up and make repairs after the 2021 freeze, and we've been with them ever since. They're reliable, have great customer service, and knowledgeable techs. Very responsive to all our requests. They even email you a pic after the weekly service, so you know they came by even if you aren't home!
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If you are looking for an honest company that will take great care of your pool for a reasonable price, PLEASE CALL Pool Professionals of Texas. All their technicians are friendly, respect our home, and have taken great care of us. You will save money and time by giving them a call!!
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Above the top response and service… Ethan (our weekly service rep) suggested Poolfessionals to repair broken stone work… enter Travis that visited within a few days, quoted and won the job! Workers were efficient, professional and cleaned up well when leaving… I ordered a new heater to be installed today. Ethan and Travis are key to the companies long term success. Great response from all at Poolfessionals!!!
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I just want to say these guys are awesome. Not only do they take care of your pool…..They take care of you. This is a family and this is a group of people that really want to make sure your pool looks beautiful as well as functional. We had a problem with our pool and they were out within 20 minutes. It got fixed and my party was a success with a clean pool. That’s the type of service that you don’t see all the time.
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Very professional and reasonably priced. No hidden fees or surprises at the end. We will most definitely use them again. Thanks, Joshua!
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They arrived promptly and listened to all my concerns. My carpet looked and smelled great!