House Cleaning reviews in Fort Worth, Texas

We have had bi-weekly cleaning for a couple years now. Our team is Angelica, Blanca, and Celeste. They do such a great job! They are so quick but still thorough. I am always excited to come home to a beautifully clean home. The only negative I can say, and this is so minor, is that they don't always put everything back where it was. Rearranging bathroom rugs is the least of my worries. We had a different team once a couple weeks ago due to the holiday, who also did an excellent job. I highly recommend this company.

The manager named Mr Charles kept attempting to withdraw money from my account long after services were terminated. I had several different teams come to my home & none of them spoke English fluently. It was hard to communicate with the cleaning ladies. Mr. Charles admitted to failing to add me to the emails confirming my scheduled days. The ladies would show up unannounced. Mr Charles attempted to charge me for them showing up unannounced; knowing he failed to add me to the email list to confirm their arrival. I am completely dissatisfied with the FortWorth office and the manager Mr. Charles.

I called this company and needed someone to come the same day with no notice they sent out team 9 the rates were really good and the girls were exceptional. I have never, and I wanna stress this, never had my house cleaned as well. Phenomenal job. Team 9 killed it! I mean CLEANED IT!

Maria and Heidi, team #3 are a great team and I would love for them to continue cleaning for me. Maria has been with me for quite sometime and she always does a great job!

I was really nervous about having someone come in to clean my home, but the ladies from The Cleaning Authority have made me feel comfortable throughout the entire process. The initial inspection was simple and the representatives were able to answer all of my questions. Team 6 (Sandy, Hanna, and Lidia) performed my Initial Clean A, and my house looks amazing! The team was super friendly, fun to chat with, and amazingly efficient at their jobs. I felt comfortable having them here the entire time, and I feel amazing now that my house has been brought back to a clean, comfortable environment.

I love the weekends when our team comes out to service our house. This weekend was my daughter's birthday party and they took the stress of having to clean the house before the guests arrived (I just have to clean after they leave 😂). Thank you Chanel, Amanda and Veronica for all you do for our family.

The ladies did a great job. First time using service. The salesman under quoted and wanted more during the job, but I said hell no, and the office person I complained to honored the price. But the cleaning crew did great.

They did a great job of cleaning my parents’ home as they readied it for the real estate market. I live in another state so it’s been great that I could arrange it from a distance and trust them to do a good job. Communication has been excellent and Chris was so kind to me during the process of moving my parents out of their home.

A shout out to Julie. She did a fabulous job on my home today. I had to skip for 2 weeks and it really needed cleaning. She jumped right in and took care of it!!! Thanks Julie!!!

Good service! Great staff. They pay attention to detail.

Extremely satisfied with my house cleaning with Ms. Claudia!!!! She always does a wonderful job making my house feel so clean and comfortable and she always pays close attention to detail. She also has such a positive attitude and is so sweet, I always feel very comfortable with her in my home. I appreciate her so much and feel so lucky to have someone so consistent- it feels like a weight off my shoulders after she is done and every interaction I’ve had with Ms. Claudia has been so pleasant - I just want others to know how special she is and how much I would recommend her service!!

Kelly does a wonderful cleaning for us. We are glad to see her every 2 weeks. She is very pleasant and organizes her time as soon as she gets here. She is a real bonus for Merry Maids!
Don & Lee Ann

Loretta and Maria did an excellent job on move out clean. Will definitely use them again. Thanks you💃🧹🧼

My apartment looks great, the kitchen sparkles!
The maids very very friendly.

My only issue is the strong smell of the floor cleaner, but I have a very sensitive nose.

Wonderful job!! The lake house had not been cleaned in a lot time-really needed a deep clean. Mary Turner cleaned the ceiling fans, got the cobwebs, moved furniture to get the dust and stuff behind it. Everything looks great!!

Overall it was a good job but I will saw there were spots that weren’t cleaned like the baseboards , and some cabinets . As well as staff left right away and didn’t discuss like a walk through to make sure everything was too my liking . I did appreciate them talking and working efficiently and together but I really wanted focus on baseboards since those were places I couldn’t get it . Cruz walked with me in the bathroom to make sure I liked it which was nice as well .i would’ve liked them to explain what they were gonna clean and if they seen my memo notes since it was my first time . It makes customers more at ease ". I went back and cleaned some stuff myself and i don’t feel like for the price and “deep cleaning” that I should’ve had to do this . I might check out a different company .

Jami was awesome,,, she made sure everything was done at or higher than my expectations… I want her back every time…

and her house was clean thoroughly. The two workers who did my house or professional, kind, and did a great job.

I wish I had a before and after photo to show you what miracle workers Merry Maids are!! They cleaned the entire home meticulously and I couldn’t be happier!!

Maxine and her crew were the consummate professionals and did a very good job in fully cleaning my house before listing to sell. They did an amazing job and I highly recommend using them!

I tried several times to put in this review Loretta is amazing, when she arrived her co-worker wasn't able to be there. I explained what I was needing done. Loretta was very understanding, helpful and was very considerate of my things. I felt heard, understood, and was treated so kindly. Job was big. She did great!!