HVAC reviews in Fort Worth, Texas

Josh is awesome! He was super knowledgeable and very kind.

Perfect service by Gary and Tony. Came recommended by a pro. 100% satisfied. I had a new Rheem 16 seer installed.

I would give no stars if able. Was suppose to be at my house from 1-5 and nothing. No one has called and no one will answer the phones. I don’t know how you run a business like this!!! It’s damn sad when you can’t even run your business correctly!!! I hope they have the same problem with their ac not working too so that they feel how it is for their “customers”!!! Can’t actually be a customer when you haven’t even done business with me yet.

Barbi always takes care of getting my AC fixed ASAP! Everytime the service techs are out, they are friendly and explain what the problem is and are just awesome!

This company is awesome! He was able to fix our problem quickly. Definitely recommend!

The technician didn't bother to even look at my A/C unit. He was rude and demeaning stating he knew what the problem was without needing to look as he boldly entered my house. He was at my house for maybe 8 to 10 minutes at most. I felt taken advantage of because I am wheelchair bound. He even flirted with my wife. Felix was very unprofessional.

Fantastic work! They were here the same day and had the problem fixed in no time! They will be my go to company

I think we are on call back 7 now? Repetitive trips, disrespectful employees, clearly inexperienced workers, I watched the install techs damage new equipment, no respect for our property, and no masks.

In my opinion, avoid at all costs.

First it was the outside unit, then it was the inside unit. One tech says everything is fine, then another says X is broken, then it turns out to be Y a few weeks later. It should not take months for an AC company to fix an AC. We are seeking another company to figure out what they missed.

Felix was great (sad to read another customer had a bad experience with him) I came upon Air Technical in 2017 when there was a hole in our condenser coil. We paid (thru AHS) to have the coil replaced. Because AHS doesnt cover freon, we paid $1400 to have it filled. LESS THAN A YEAR LATER, the coil needed to be replaced again. AIR TECHNICAL CHARGED US ANOTHER $1300 to replace freon again. They didnt stand behind their work because they said it was a faulty coil. No surprise the coil manufacturer said that it wasnt their fault either and would not be responsible to replace the freon. AHS never replaces freon, so it was a bust for EVERYONE but us... who had to pay it. Did I also mention that I was without AC for more than 3 weeks becuase of the fumble caused by Air Techincal? Someone "forgot" to order the coil. I would NOT recommend using this company. Unless you've got plenty of money to waste while you watch them shrug their shoulders telling you its not their problem. Lesson learned. Never again.

This company is fantastic. Josh was here fast and was very knowledgeable. He explained what he was doing and was able to fix the problem in no time. Ignore the bad reviews, they are from a home warrenty company that is hit or miss. It’s the same warrenty I use. If I was to hire a company outside of them. This would be my go to!

I'm under a home warranty. I get my hvac serviced every year. All of a sudden I go turn my air on in May and my house was cool for a couple of hours. I come home and my house is a sauna. This company tells my home warranty that my compressor is not pumping but not from mechanical breakdown. I have had this unit for 8 years and it stops working. He then tells themI have weeds growing in my coils. I had a water leak i was unaware of. The grass was high on that side of house. I don't have the best yard but it was obvious that I had a leak. He tells me I need a new unit and then tells home warranty something else. I'm getting a second opinion.

❌ I will never do business with Air Technical again.
My HVAC wasn’t cooling properly, so my home warranty assigned Air Technical to assess the issue. Initially, they diagnosed a damper motor failure due to normal wear and tear—a repair that should have been covered. However, once the claim was submitted, they changed their diagnosis to suggest the damage wasn’t wear-related, causing the warranty company to deny the claim. Air Technical then attempted to blame the warranty provider, despite the fact that coverage is based entirely on the contractor’s submitted diagnosis.

Things only got worse: both the technician (Nate) and manager Josh gave contradictory explanations, and the assistant Barbi interrupted our conversation to aggressively deflect blame before ultimately hanging up on me when I politely asked her to lower her tone. I strongly suspect they were hoping I’d pay them directly rather than go through the warranty.

Thankfully, I contacted a different HVAC company who came out the very next day. They confirmed that both damper motors had failed due to normal wear and tear, and they completed my repair quickly and professionally. They also affirmed that warranty decisions rest solely on what the contractor submits—completely contradicting Air Technical’s claims.

I’ve lost all trust and respect for Air Technical. If you value clear communication, honest diagnostics, and respectful service, I highly recommend you steer clear of this company.

Absolutely unacceptable and possibly fraudulent. This company was dispatched by American Home Shield and came to my home on July 3, 2025 to inspect my AC unit. The technician claimed I needed a new PVC drain line, had me sign paperwork, and left without telling me he had shut off my AC. When we returned home and tried to turn it back on, water began gushing from the ceiling, causing additional damage to my home.

I attempted to contact the company multiple times—no answer, no follow-up. Because they never updated the service ticket, AHS couldn’t send anyone else, leaving my family—including my asthmatic child—without AC from July 3 to July 7 during extreme heat.

To make matters worse, when they finally updated the ticket, they falsely reported their arrival date as July 6 instead of the actual date, July 3, clearly trying to avoid violating AHS's 24-hour policy. This deliberate misrepresentation makes me believe this company is operating fraudulently.

Now I’m being billed $421 for repairs to a system that was working fine and NOT leaking before their visit. The lack of transparency, dishonesty, and disregard for customer well-being is appalling.

Do not trust this company with your home. AVOID at all costs.

Awesome experience. The technician, Josh, is very knowledgeable and professional. He knew exactly what the cause and fixed the issue immediately. I have tried others and the do NOT compare to Air Technical. I recommend their service to others.

I had a nice time with their company that fixed my air conditioner. They came when they said they would, got right to work, and didn't leave until everything was perfect. Very professional and tidy. The chilly air is returned, and I'm pleased!

The service was handled in a very organized way. The technician arrived prepared and completed the job without any delay. The AC is now working like new.

The Team was quick and thorough in replacing our AC filter. Courteous and knowledgeable—will definitely use their services again!

My heating system wasn’t working, but these experts came to the rescue. They diagnosed the issue fast and got everything up and running. Great work!

The service was quick and complete. I am very happy with my engagement and would definitely use them again in the future.

Very reliable, professional. They came precisely on time, worked quickly to get our AC up and running properly, and cleaned up afterwards. I was just glad I found them!

I called them on a Friday around 4pm and they were still able to get out same day. Tech showed up before 6pm and fixed my AC. No problems no BS, really happy with them.