House Cleaning reviews in Frisco, Texas
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Super impressed with this company! They showed up on time, were really friendly. I had no idea how much lint was built up in our dryer vent 😆definitely needed it cleaned. Worth every penny. Will absolutely use them again!!
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Top tier customer service! Need some vents cleaned ASAP and dryer vent cleaning delivered! I can’t not express how great this company is! They put the customer first and make you feel like family!
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Lance and his crew were amazing at my Frisco home. I will definitely be giving his contact information to my neighbors and friends.
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Dryer Vent Cleaning was amazing!!! Lance and his guys showed up on time and did an amazing job at our place in Collin County. I would recommend these guys to anyone! Thanks for all the great work..!!!!!!!
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Scheduled my appointment. Technician showed up on time and cleaned my dryer vent. The entire process went smoothly. Top notch customer service.
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Wonderful customer service from Lance and his team! He gave me the quote to clean our ducts that I’m pretty sure had never been cleaned before, and his team squeezed me in before the movers came. The crew cleaned up before leaving. I loved moving in knowing we wouldn’t be breathing in years of dust. Price was very reasonable too. I recommend Lance and his team at Dryer Vent Cleaning!
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Very reliable and does an amazing job!
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Highly recommend!
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Definitely recommend!! Reliable, affordable, and great customer service!!
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Good experience
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Prompt and quality service. Cleared the vent completely so my dryer works again
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Had called another company out originally but the quote was very high.
This team was more knowledgeable and more affordable.
Great customer service all around! -
Very convenient scheduling and quick service. Prompt and reliable dryer hose replacement. Highly recommend.
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Every person with this company that I have interacted with has been the utmost professional and knowledgeable. I have used them for my business and residence and have been very pleased. Keep up the good work guys.
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I’ve used this service for over a year, and they have been nothing but great to me and family! Always professional, very detail on the cleaning. I love that I have the same team each time so know what needs to be done a how I like my home cleaned.
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I have had a consistent cleaning service prior to moving to this state. So I was hesitant trying to get a cleaner and decided to do some deep cleaning in the hopes that if I like their service, they'll become my regular cleaners. So I went by the reviews, and decided to try this company out. First, my booking experience was very quick and efficient. As soon as I inquired for service, I got a text immediately acknowledging my request, and was advised to visit their website for a quote, booking and description of services. I must say that the interaction was very professional and welcoming but I wonder if that was just a way to get my business, and continue to read the review to see why I said that. Later on, I booked their deep cleaning service on their website for 9:00am. I liked that the website shows different availabilities and it was quite a few to choose from. It was a little weird that I later got a text message asking if the cleaners can come at 8:00am because that's when they typically start. I told them I couldn't do 8:00am and they stuck with my original time of 9:00am. 2 ladies came, I walked them through my place and told them my main concern is the 2 bathrooms. Asked if they'll use bleach and if I can provide it to them. They declined saying they have good products that will take care of it. After that, I was asked by Bella, one of the cleaning ladies if I wanted blind & baseboard cleaning. I asked her how much that is. Bella said that would be an additional $31 to my total. Based on that amount, I agreed to add the hand wiping of blinds and baseboard. The next day, I was asked about my service and I said the ladies did great and came on time but that the master shower room was not as clean as I had hoped. The person never acknowledged my concern nor even said sorry. I was shocked. They continued asking what form of payment I would use for the service (they already have my card on file from the time of booking). I followed my intuition and asked for the total more of a confirmation for me. My second shock was when the person said it was $428.67, which was more than the $352.67 I was quoted ($321.67 online at the time of booking + $31 from Bella). When I informed the person of this, they sent me a screenshot of my service and once again never acknowledged my concern that I was misquoted. Customer service may not mean much to folks but it means a lot to me. If a person is representing your company, you should own up to any mistakes that person makes while they're performing their duties. There was no sense of ownership or a simple acknowledgement of both my issues and definitely no apology. An apology at the time I raise the concerns to them would have sufficed. At the end of the day, the difference in the dollar amount is insignificant when you add taxes (and btw, taxes are not included in your quote just so you know), but customer service matters a great deal to me. For those reasons, I rate their overall service as 3 stars, and will continue my search for another cleaning company.
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Caio & Team at Finest Cleaning Services were wonderful! They made sure to follow up with each step of the process - from confirming scheduling to day-of logistics and also checking in after the cleaning was complete. I would recommend them to anyone looking for a high quality cleaning service for all needs!
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I bought a deep cleaning for my aunts Christmas gift and they have never been so pleased with the outcome. 10/10 will never use a different company. They were professional, timely, and did the most amazing job!
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I chose this company based on reviews and expected a better professional and cleaning experience. I booked moving clean out and carpet cleaning services.
The owner Caio reached out to me at least four separate times asking to move up my appointment day and time. I think he may have overbooked his calendar but I let him know each time that I'm moving and the appointment I booked is the earliest I could commit to but he kept asking. Then on the day of, he asked to move the appointment time up. I declined and the cleaning crew showed up early anyways.
Moving is stressful enough as it is without having the extra pressure of trying to get it done faster because a business overbooked their calendar.
Then they missed a lot of things cleaning and Caio blamed it on their carpet crew when it was clearly things missed by their cleaning crew. I ended up having to come back the next day at 8am for them to clean the things they missed.
Based on my experience, I will not use this company again and do not recommend. -
They came in for a deep clean and they delivered exactly what they promised. I keep my house fairly clean but even I cannot stay on top of all the dusting and vacuuming etc, so a deep cleaning every so often is needed to get back the shine and fresh smell. I will definitely be using their services regularly.
And I recommend their services to others. -
We had a great experience with Finest Cleaning services. They were very thorough and clearly explained their cleaning process and products used. Love the professionalism. It hasn't been easy finding a good cleaning service but now we've finally found one. 😊