HVAC reviews in Frisco, Texas
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Nathan was amazing! Very knowledgeable and helpful with the recommendations. My family and I are grateful for keeping us cool in the hellish heat we live in. Thanks so much!
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Nate was top notch! Notified us when he would be at our house and promptly found the issue of why our air conditioner wasn’t working. Very pleased with his work and his professionalism. Now we are cool again thanks to Nate!
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Devon was AWESOME! He was so kind and answered all our questions. Devon also got to know you as a person on a personal level and that made us feel so comfortable with trusting the process with Legend Air! Definitely recommend them and their team!
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Nathan was attentive and helpful. He explained everything in layman terms. Very respectful. Thanks Nathan!
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Jason Jr.. is kind and professional. He identified the issues in our hvac system which other technician didn’t. And he also provide a customized options for us.
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Nathan was amazing in terms of explaining all the services and found the root issue behind AC not working. He was able to fix the issue immediately. I’d recommend him and this company to friends and families.
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Jose did a fantastic job! He is the best! He was very patient with my barking loud dogs and cats running around. Would highly recommend!
Editing this to also say that Nathan is a hero! After Jose left I noticed one of my cats was missing and we could not find him anywhere! They said that they could send out another technician because Jose was already on another job. Nathan searched our attic and FOUND OUR CAT! I had been up there so many times, but Nathan found him in the back corner.
Thank you so much for all of your help Nathan, and fantastic service Jose! Top notch company! -
Legend Air never disappoints. Nathan came out to do the service on both of my units today. He was courteous, extremely knowledgeable and explained everything in details I could understand as well as answered all of my questions.
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Jason was extremely helpful, friendly, and professional. He did a great job of laying out all of our options and helping us every step of the way.
Jose came by and cleaned our ducts and did an incredible job! -
Nathan was amazing! He is super thorough and friendly! Best service experience ever!
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First, I have to say about the Legend AC/Heating was they worked me in scheduling a late afternoon appointment for a heating issue. Just got the pleasure of having Josh in our home to look at by our heating unit wasn’t working properly. Josh greeted me with a huge smile, he was super courteous, like overwhelming courteous and professional. Spoke with me on what was going on and being experienced with our heat. After his inspection, troubleshooting and my anticipated expectation of an expensive bill puckering he gave me the news. The wires to the thermostat connection seemed to not be connected / seeded well. Fixed! I also HIGHLY recommend their annual membership which is great when these type service calls are needed. This type customer service is exactly why I told Milestone, their annual service charge, over priced service and sales tactics buuubbbyye. I finally found a good quality “customer oriented” company in Legend. Thank you! And THANK YOU Josh! You were absolutely outstanding and such a pleasure to talk to and superior customer service.
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Christian and Gerardo came out today to install our new unit. They were very friendly, professional, and did a great job. The areas that they worked were left very clean too. I highly recommend these two technicians if you need some work done. Wish you the best guys!
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Jason and Steven were great to work with. Very professional, thorough and courteous. Pricing was similar to competitors we were looking at, but the professionalism shown by Legend Air is what sealed the deal for us as they will be the ones servicing our system in the long run. Thank you!
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Legend hearing and cooling had been great for me over the last 3 years. Today I had my annual inspection and my guy Luis was exceptional. He gave me the recommendations and also made sure I understood everything that he was doing as he was doing. I value honesty and high integrity and the team here have provided me with that. Great service all the way around!
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I originally discovered Legend Air through a Yelp review 7 years ago when we needed to have our AC unit replaced. I was very impressed with the company then so I had no problem when we received a call asking about cleaning service now.
Little did I know Mr Nate would show up as our technician and go above and beyond as our rep. He was kind, patient, attentive, and extremely knowledgeable. He explained things so thoroughly in a way that anyone can understand what is going on. He never rushed me. He was always willing and even glad to answer my many questions about what our needs are for our repairs and cleaning.
I knew we were in good hands both with the company and with Mr Nate. He spent a great deal of time and care to ensure that both my husband and I understood but also that we had peace of mind. I was very impressed with his professionalism and heart for what he does. I literally told him he had a gift for what he does and not everyone would be as kind and attentive and knowledgeable as he was with us today.
I knew before today that I was loyal to Legend Air, but thanks to Mr Nate I will be sure to recommend and refer as often as I can as he took such tremendous care of us today.
Thank you Legend Air and thank you Mr Nate. -
Nathan came out same day when our ac wasn't cooling. He was really personable and pleasant to talk to, and had the ac working again super quickly. Great service & much appreciated!