Reviews of local pros in Frisco, Texas
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Geat to work with. I especially like the girls in the office, very friendly and helpful!
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I don’t know who drives the white Toyota pickup but if he’s willing to break the law trying to save some time on the road and put other people’s lives in danger, then I wouldn’t trust him on my property.
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I have had no issues with Aqua Bright and they have been very reliable.
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I have ben using them for about 3 years and they have been great to work with and very professional.
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Always friendly and helpful. They've been looking after my pool for 3+ years, and continue to do a great job. Thanks Chris and team.
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They have been the best pool company I've had so far. I've been using them for 3 years bow.
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I have used multiple companys until I found Aqua Bright 2 years ago. They are the best pool company I have found so far and have been very reliable.
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I have a had a great experience with Aqua Bright. I appreciate the work!
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Fantastic pool cleaning and I love that they are open 7 days a week.
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This company has my business for life! Laurie is always delivering top notch service. Dominic has my pool looking amazing year round! Couldn’t recommend this business enough.
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Excellent customer service with competitive pricing! The technician does a great job cleaning and servicing our pool and I am appreciative for their responsiveness when we have had issues. It is nice to see a business that has a heavy emphasis on customer service.
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I signed up for bi-weekly pool service which is what made sense for my budget as a single mom. At the point of sign up, there was no indication that the bi-weekly service was to ever change or end as well as they advertised it. My bill drastically changed (which they require auto debit) and they said that starting at this time of year they no longer offer bi-weekly services. I was in shock because it was never discussed when I signed up for the service...instead they said well we put a small note on the invoice that it was going to be changed and believe that is appropriate notification which it is not appropriate notification when you have never indicated that you service would change when someone signs up for something, let alone that they auto debt and you see the invoice, but would never see the note unless you downloaded and opened everything. They refused to refund the services and believe that it was ok what they did. It was horrible service which they also charged me because there were issues with my pump because there was debris in it....later I come to find out that there was debris in it because they technician was not emptying the pump basket!
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Best pool company I've used in 25 years of pool ownership. Not only are they good at cleaning and maintaining but are also always available even during the summer months.
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Bad experience, didn’t realize how bad until I quit using them and hired someone else to clean my pool !!!
Beware, if you do not know much about caring for your pool this company will take advantage of your lack of knowledge! If you do not have cameras around your pool be aware that they are probably doing nothing and charging you! -
I've used several other companies over the years and have been with Aqua Bright for the last 2 years. They have been the best company I've found and I enjoy working with them.
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Terrible customer service. There was no communication between the person servicing your pool and the homeowner. Our pool equipment lost power and they failed to tell us for 1 1/2 weeks (during winter). They do not recommend any services or practices to help keep your pool clean. They hate dogs so if you have any dogs in the yard be careful. We figure our service person must have done something to our dogs because they wouldn't even go near him. If you are trusting someone to come into your property near your pets you want to be able to trust them and this was not the case for us. When you try to talk with someone if you have an issue it is very difficult to get someone to call you back. Laurie in the office was wonderful but you cannot say the same for other manager or the service people.
There are too many pool companies out there for this kind of customer service (or lack of) and expect your company to be recommended. This is not a 'service' company that I would recommend. -
Chris and his team are phenomenal! I'm a first time pool owner, and they have been so patient answering all my questions. They have done a beautiful job caring for my pool and addressed any problem we've encountered with very cost effective solutions. I can't recommend them enough!
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We've used Aqua Bright for our weekly pool service for over 2 years and couldn't be happier with the service. Chris and his team are always on hand of answer (sometimes random!) questions and for repairs. They also walk you through everything so you understand what could otherwise be very complicated and are very responsive. Can't recommend them enough.
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Aqua Bright Pool services has been one of the best companies I have worked with. The customer service here, especially Chris, are amazing at answering questions and doing immediate house calls - they even teach pool school. They really go out of there way to make sure you are completely satisfied with their service and are always there to help in any way that they can. I would recommend this company to anyone.
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Quick response time. They were a pleasure to deal with. Chris came out the next day to give me an estimate to clean my pool, filter, and salt generator. They are very fair priced and had someone come out the very next morning to clean everything. I highly recommend them!
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We have been so pleased with our pool
Service with Aqua Bright Josh is awesome. He is always willing to answer our questions that we have. We had another service that stopped servicing pools and they sent another place to service us. We were not happy with them at all. No service notes and such and very rude. We had Aqua Bright come out and our cya was very high so they at first were not going to be able to service us. We explained the pool was being drained for a remodel. They came out and started once we explained our situation. Our pool is clear and we even upgraded our service to include more. Everyone at the office is so polite and friendly. We are very happy and would recommend them to anyone who wants service that is great!