Reviews of local pros in Frisco, Texas

This company prides itself on quality and reliability! I’ve never heard of another pool company that runs quality assurance checks to keep their employees accountable but that’s the dedication to precision and cleanliness the owner of this company exudes, if you believe your current pool cleaning service isn’t doing your pool justice, and you want to see just how beautiful it can be, I’d recommend calling and getting one of their service professionals to come give you a quote.

The guys coming out do an ok job, but when you need to have any other service they will always try to upsell you. To change out a $10 gasket they wanted to charge me almost $300. When I got a small leak in the bottom of our pool filter the company insisted in replacing the whole thing for a cost of $2242.60 and said the company "Jandy" no longer makes the bottom part of the filter. I found the matching bottom end of the filter from Leslie's pool supply for $589 (before tax) and asked if they would install it. They did say that if it showed up and wasn't the same filter they wouldn't be able to guarantee the work, which I was ok with. When it arrived and I was trying to get the work done this week (since it is leaking), they refused to do the work all together. Be careful when having them quote work for your pool, ALWAYS get a second opinion or just do a simple search online for the product and how to actually fix the problem. Many times I was able to easily fix the problem for a significant fraction of the cost. Do not trust what they tell you up front always confirm.

Brian and his team are very responsive and helpful. I have appreciated his help, even late on a Friday !

My pool board died on me and the owner worked with me to get it fixed. He took my feedback into account and made sure that the issue was resolved and that ultimately I was satisfied.
I recommend Executive Blue Pools for busy professionals that want their pool to work and want to know that it will be resolved when it doesn't.

Brian and his team at Executive Blue Pools are great! We had our pool resurfaced and they were top notch in all categories of quality, pricing, timeliness, and follow up after the project was finished. I highly recommend their services.

Several good years with Executive Blue Pools. They've always been responsive and communicated well when service dates would move, etc. After the freeze, they were really helpful with diagnostics and repair. I trust Brian and his crew to take care of our pool like it's their own. Highly recommend!

We are new to Executive Blue and the customer service has been amazing.
We had a horrible experience with another pool company and when I called Brian was on top of it. He went over and above to help us with a problem that should have been taken care of with the other company. He was so kind and could have just said he couldn’t help.
We did their pool school to understand more about our pool system. We’ve never had a pool and it was super helpful.
So, give them your business and you won’t be disappointed.

These guys do great work!! Every time that I have needed work the have been prompt and thorough with their work. I trust them and I enjoy doing business with them. I highly recommend their services.

I'm a first time pool owner and all I can say is Brian with Executive Pools was a great find for my pool service! Not only did he quickly get out to service and explain my pool system, his customer service and quick response/communication is impeccable! If you are looking for a pool service this is your company!! 100% satisfaction!

I've been using Executive Pools for several years for pool maintenance (weekly) and repairs when needed. They have been prompt with responses and easy to work with when I've had questions or items that needed repair.

I am very impressed with their service and results! My pool has been greenish for the last month and a half. Executive Blue Pool service had my pool blue in a matter of hours! My family and I are happy to start swimming again! Great filter work also! We are happy now in this Texas heat:).😁

Had some recent bad weather mishaps and the team at Executive Blue Pools immediately came and handled. Professional and courteous with great communication. Service excellence and would highly recommend!

They’ve been great. Used for several years. Very responsive, great to work with and quality work.

Gavin does a terrific job with my pool. Executive Blue Pools is a great company to work with.

We use Executive Blue for our weekly pool cleaning service. They do a great job. Our pool always looks great. We recently needed one of their techs to look at our pool equipment for a possible issue. They scheduled a service call for the next business day to take a look, which I really appreciated. The technician showed up the day he was supposed to, was knowledgeable, friendly and professional. So far everyone I have talked to there is quite nice and always willing to help in any way they can. I would definitely recommend using them.

Requested a quote in January. Told them I do not need the pool service until February. Then realized I won't need their service until March because we already had a pool person paid up to that date. They were notified well in advanced in order to stop charging my card for no services performed. Here we are March 1st, I've gotten charged two months in a row for no services performed. Stay away and check your credit card charges and honestly get advice from other pool companies if you need repairs. This place is not trustworthy. I found it interesting as soon as I received the quote Brian kept calling me for my credit card number and wouldn't leave me alone for it. The sense of urgency to refund $205, there was none. That x2 and he told me via text I didn't realize it was an urgent matter. Fraud. I have text and transaction to proof everything stated.

We changed pool companies to Executive Blue Pools after poor service from our prior pool service provided. Executive Blue Pool has done an outstanding job being transparent with repairs, ensuring quality cleaning. They have a Quality Control group that periodically confirms the maintenance and service! I have been pleased at the communications with freezes coming and what as an owner I can do to protect the equipment. They are all around 5 star company putting customers first with fair and transparent communication.

We really love Executive Blue Pools. They are always prompt with responding to questions and always prompt with service. They do great work. We've tried 4 different companies over the past 5 years, and we've finally found one that is awesome

I've been using Executive Blue Pools service for nearly three years. My pool always looks perfect. They reliably show up the same day each week and the folks that service the pool are always polite and knowledgeable. I highly recommend them.

We started our pool service a little over a year ago with Executive Blue Pools, and it has been amazing! We'd never owned a house with a pool, so they took the time to teach us step by step everything we need to watch out for. They are extremely professional, and so easy to communicate with. They've always been open about what needs to be changed or replaced and offered different options. We've never felt pressured by them for anything. We highly recommend Executive Blue Pools!

Second pool company and we’ve only had a pool for 3 weeks. The first was hard to get called back, missed appointments and just generally seemed unprepared. Executive has been awesome - easy to work with, shows up on time, explains everything to first time pool owners. Brian is easy to talk to and has been very helpful with the numerous questions we have had.