Reviews of local pros in Frisco, Texas

We started our pool service a little over a year ago with Executive Blue Pools, and it has been amazing! We'd never owned a house with a pool, so they took the time to teach us step by step everything we need to watch out for. They are extremely professional, and so easy to communicate with. They've always been open about what needs to be changed or replaced and offered different options. We've never felt pressured by them for anything. We highly recommend Executive Blue Pools!

Second pool company and we’ve only had a pool for 3 weeks. The first was hard to get called back, missed appointments and just generally seemed unprepared. Executive has been awesome - easy to work with, shows up on time, explains everything to first time pool owners. Brian is easy to talk to and has been very helpful with the numerous questions we have had.

Spent 4 years struggling to keep my pool looking clean with other companies. Since switching to Executive Blue Pools Frisco, my pool has looked great and the team is very responsive with any equipment maintenance issues.

I have been using Executive pools for a year now. The team does an amazing job. My pool is always sparkling blue and all I have to do is enjoy,

I debated writing this review for a bit but once I realized the vast difference of average reviews on Yelp vs. Google, I knew I needed to warn people against it. Please take a look on other reviews with similar and additional problems. I hired blue pools thinking their level of service would be top notch due to the passion the owner, Brian, had on our first phone call. To be completely transparent I manage vendors and service providers for my boss and unfortunately hiring this company ended up being a huge headache. Not only were there multiple issues with her pool chemicals, an algae issue, they loved to blame it on the construction that was happening on the pool house at the time. Any time I called for quick service due to discoloration or chemical issues, Brian is who you have to speak to. Brian should not be running a business that is customer service based because he isn’t able to speak to people without talking to them like 1.) a child or 2.) accepting any accountability (please take a look at other Yelp reviews for proof this isn’t just a standalone issue) at one point he told me my boss needed to go through “pool school” again to maintain things. Mind you we haven’t had any of these issues since switching services so either the technicians are incompetent or they are causing the issues purposely (not sure which is worse.)

Brian also called several times and left voice mails acting as if there was an emergency and didn’t explain the issue on the voicemail and then berates you until you answer, upon calling back it’s truly a non-issue. He has a hard time accepting feedback and takes it as a personal issue which hinders him from problem solving.

In summary, the owner is truly insufferable to deal with, there is no customer service line, only the owner, the technicians were incompetent or causing issues and the pool was never properly treated. I recommend Clear Choice Pools, as we haven’t had any issues since switching to them!

When we moved into our new home, I was determined to do my research to find the right service company for our home. Now Executive Blue had already been servicing the property for years but I wanted to do my due diligence. Not only do they offer amazing services at amazing rates, but there staff is friendly and the owner is easy to reach. After reviewing about a dozen companies, it was an easy decision to go back to Executive Blue.

I used this pool service for a year, recently they have not returned calls and this is the third time that I have gone and checked after the pool technician and found my skimmer bag full. I questioned the use of chlorine tabs in a pool far past the winter months where my pool salt chlorine generator would be working. I also complained about low salt levels. I went out to the pool after the last "service" they provided to have the high salt level light on. I had the new pool company check salt levels and they were super high. Obviously they just dumped salt in my pool with no regard to the chemical levels. I do not recommend this company.

Nathan does a great job taking care of our pool! He’s detail oriented, knowledgeable, and ensures the needed services are performed. I appreciate his work.

Our pool this summer has never looked better. If we’ve had concerns in the past they have been dealt with in a timely manner. Our pool is clean and ready to use every day.

I've been using Executive Blue Pools for years. Brian and the Team keep my pool looking great. They're super reliable, easy to work with, and take care of any problem that arises.

Great company! Super responsive & spent a ton of time getting our pool back in shape after our last company turned it green. We love their service.

I've been using executive blue pools for a couple years. I'm satisfied with service, Gavin does a good job taking care of my pool.

Wonderful company !
Have been cleaning my pool since 2021 and no complaints. Always on the schedule date if any changes they always give a heads up. If weather is going to get bad they always alert and let me know what to do. If anything stops working the owner Brian calls directly and explains the situation.
Would highly recommend.

I have been EXTREMELY pleased with Executive Blue Pools. They have been doing weekly maintenance on our pool for a couple of years, and they do an excellent job. The thing that sets them apart from other pool cleaning companies is their quick response to any problem. I will text them with a problem or concern and someone is usually at my house within a couple of hours to take care of it. I highly recommend this company!!

We have worked with about 4 different pool service companies over the past 10 years. I can say from experience that there will always be challenges with any company you use (service team turnover, inexperience, holiday schedules, etc), but we have landed on Executive Blue Pools and Brian's team. We have had a great experience with them and they have been responsive to any issues that we have had. I think that if you go in with the proper expectations of a pool service provider, Brian and his team meets/exceeds services in most areas. I'd recommend their services!

I had my pool acid washed by Executive blue pools due to a different co adding in too much copper which stained the pool surface. I also had them bead blast the calcium off the stone, as well as replace a few tiles and coping stones. It looks so much better! The calcium is a pain but they got it all off. They knocked out the entire project in two days, and showed up when they said they would. Brian was good to work with and responsive. He also helped me sort out an issue with my filter after the job was complete. I recommend executive blue pools, if I decide to hire a company for weekly service they’ll be the company I’ll go to as well.

Executive Blue Pools has been outstanding to work with. They are dependable, knowledgeable, and always go above and beyond to keep our pool in great condition. Their team communicates clearly, shows up on time, and makes pool care completely stress-free. I highly recommend Executive Blue Pools to anyone looking for reliable and professional service

Brian has been my weekly pool service provider for months now, and he services our pool as if it was his own. Always a pleasant conversation and pro-active interest in what's best for our pool. Highest marks and 5 stars for Brian. Nice to have someone we can count on week in, week out. Bravo! - Kenny & Shari

We got started with Executive Blue Pools weekly maintenance service about 2 months ago, and what an improvement it has been from our previous service company! We were regularly seeing light algae buildup on our walls with our old provider and now our pool is consistently algae free. Their technicians brush down and vacuum the pool and do a wonderful job of keeping our water sparkling clean! We also love that we can count on them showing up the same day each week without fail- which isn’t true of all providers. We are glad we made the switch and are hopeful that service will continue to be this good:)

Fantastic company who is punctual, professional, and by far the best pool company we’ve worked with. Our pool looks sparkling clean after every visit.

I would also like to mention that Brian, the owner, genuinely cares about his clients and their best interest. He is honest and fair in his prices. You won’t be disappointed working with Executive Blue Pools

I honestly do not know what I would do without Brian and his phenomenal team at Executive Blue Pools. My husband passed away in May - right at the beginning of pool season and a friend recommended reaching out to Brian for help. He has gone above and beyond to keep my pool sparkling clean and took over everything for me. His team cleans my pool, checks my equipment and takes care of the chemicals each week. They also clean my filter and make repairs. I had an emergency this week after a big wind storm filled my pool with leaves and my equipment was acting weird. Brian and team came to my rescue - they got my equipment running and my pool all sparkly the same day. If you need help with your pool - reach out to Executive Blue Pools. I wouldn’t want to do pool life without them.