HVAC reviews in Georgetown, Texas
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They came when they said they would. On time is very important to me. They are very honest in their work not giving one price one day then raising it when they come out. They do the work they say they are going to do. They don't make a mess of the house and they are vet respectful. I am old school and this counts a great deal in my book. I would recommend them highly.
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On Tuesday, their tech inspected our HVAC, blew out a clogged drain and stated everything was fine. On Friday afternoon we returned home and found the inside temp at 86 degrees.
Called Lowhan, left a message and they responded an hour later. I explained the situation to them and was told the tech will be back Monday morning. I asked them to get someone to look at our system today and was told they will get back to me.
After waiting another hour with no response I called them back and was told I could call them Monday and make an appointment.
I have dealt with owner in the past and felt he provided good service. Unfortunately he has poorly trained trained employees.
After being refused service from Lowhan, I called a real HVAC company, Stan's at 5:30 Friday night. They had a tech at my house within two hours,
diagnosed the problem, ordered the needed part and will install it tomorrow.
I will pass the word about Lowhan's extremely poor sevice and suggest people not do business with them. -
Brandon with Tedford Heating & Air Conditioning came out on New Years day and fixed my heat where 3 companies before couldn't figure out what was wrong with it. I wasn't up-charged for it being a holiday and I wasn't charged for any unnecessary parts. He told me what was wrong with it, fixed and all is working great. I am so happy that I FINALLY found a Heating/AC company that I can depend on, I can trust and I can refer other people to.
Thank you so much! -
These guys really know there stuff (I'm an old AC guy myself). I have a 4-ton Carrier heat pump that was installed in 2011. I came home to a hot house due to a faulty compressor that had already been replaced twice by another contractor. I called Tedford and they came out the same day. They were able to get it going but warned me that I may have a compressor issue. Low and behold, if failed completely that night. I called Tedford the next day and they came by and verified the failure and replaced the compressor. They were kind enough to note that the previous installer had not installed a new filter/dryer, and had installed a "hard start kit" that was actually older than the unit itself. They purged the lines, drew a good vacuum, and charged it up. Brandon and Co. were fairly priced, professional, fast, and did the job right. Many thanks guys!
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I heard about Brandon through a friend from work, so I called him to see if he could go to my parents house to help with their AC. They had several other companies out and all they did was take their money and "fix" it. Brandon went out and really looked around, told them the issue and did something so it would work until he could really fix it at no cost to them until he was able to come out and really fix it. He provided me with the comfort of knowing someone was taking care of my parents since I wasn't there. We have since recommended him to other people.
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Very fair and reasonable, and they do good work. I've used them on a number of different jobs over the years, and they have always been very fair and trustworthy, which can be a hard thing to find in air conditioning repair. They don't try to hustle you, and they know their stuff.
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We have been with Brandon from Lawhon Heating and Air for many years for both home and business A/C needs. They are always prompt, courteous and take care of things without us ever feeling we were ripped off. Hope they will be around a long time.
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Quote for reasonable 16 SEER 3.5 and 3 ton units, with new ductwork and optional filter in that beat 3 other competitors, excellent service with a turnaround time of two days (one for quote, and next for the full installation). Even installed Nest thermostats upon our request. Added tray and safety shutoff valves for extra safety against water damage. Wouldn't use anyone else for HVAC needs. Brandon and his team were super professional and had no-BS when it came to cost and price.
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Our Air conditioner died after 20 years on a Saturday afternoon we callled our service company they told us we had to wait till Tuesday just to have someone come out and diagnose the problem. My wife was referred to Lawhon Heating & Air with a great recomendation they are dependable and always provide great service. I called Lawhon on Monday afternoon and was told they would have some at our house the next day at 8:00 am. They arrived the next day at 8:00 am diagnosed that our condensor was bad. I asked if they could replace our entire sytem and about how long would we have to wait he said they could replace it that day. They left to get parts came back and had our system replaced that day up and running in about 6 hours!!! They were very paitent and took the time to explain the proceedure. Very glad to have Lawhon for new A/C service company.
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Excellent service from this company. Called first thing this AM, received a callback minutes later. Tech Darren came out right at the beginning of my service window, was polite, knowledgeable and resolved our issue quickly...would highly recommend Lawhon Heating & Air
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I’ve used several companies in the Austin area but none of them have come close to the exceptional service provided by Lawhon Heating & Air. These guys are very professional and are extremely knowledgeable when it comes to HVAC systems. Darren was our technician and he was super solid! He was prompt, polite and was able to quickly identify the problem our HVAC system was having. Fortunately, our unit was still under warranty, so Darren and team ordered the part we needed. Once the part arrived, Darren installed it for us and we we’re good to go! Huge shoutout to Lawhon Heating & Air and Darren! I highly recommend them!
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Very good at working with me on best options for a replacement Heat Pump. Best value of all bids. Came back and checked on unit after installation. Worked with me to keep my 2nd unit in service until ready to replace it. Knowledgeable and courteous Technicians.
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Lawhon was referred by a friend of mine and I was not disappointed. They were able to identify the issues we were having with our AC. The showed us whoever installed it had to know there was broken a pan and tried to ceil it. They were able to replace the broken pan and reinstall our AC correctly. I was very impressed with Daren and highly reccomend this company.
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Lawhon was recommended to me and rightly so. They responded quickly and scheduled me promptly. Darren got in touch, arrived when he said he would, and gave me a fair assessment of why my A/C wasn't cooling properly. He was also kind enough to take my call at a later date and answer a follow up question. I appreciated all of that. Thanks
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Came out quickly after my alarm went off due to a clogged line on the AC. Told me about their program for checking AC in Summer and furnace in Winter, it was a good deal so I signed up. Friendly service, quick and responsive, I feel well taken care of.
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I contacted Lawhon as I was having issues with my new home builder's warranty department. The builder's HVAC company had been to my house 4 times at that point for a loud banging noise when my HVAC unit would come on but stated that nothing was wrong. Lawhon came out, heard the issue first time, told me what the issue most likely was but recommended I work through my builders warranty to save me money. Unfortunately I've continued to have issues with my builder's warranty department and will escalating through legal avenues. I contacted Lawhon again for any notes that they had for my appointment and the owner had his technician's notes to me within 30 minutes. I would definitely use Lawhon again.
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Brandon and the guys installed three new units in my new dog facility 4 years ago. Since then, I've had a few things go wrong and they come out quickly to get things resolved. Sometimes it's a little tough to get a hold of them, but Brandon always seems to get the message and get someone out to help. Unfortunately, I'm not always expecting them, so I miss them, but overall these guys have been the best to work with and the fastest at getting me back up and running.
They also don't overcharge you like some other companies try to. I got two different quotes for over $300 and over $600 for the same job Brandon;s guys did for less than $200, which is what the part and short service call should have been. Thanks guys! -
We have used Lawhon for our business A/C needs since 2016. They are wonderful. They are easy to get a hold of, and prompt on their service. They never try to upsale us, and our very honest about the state of our units. We love working with this company!
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Brandon and his team are knowledgeable and professional. A quick response time is crucial in Texas heat. We have been happy with how fast they show up, troubleshoot and fix our issues. Brandon has been in our house, attic and yard figuring out how our system works and explaining it to us.
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I've had Brandon to my home for A/C repair on several different occasions. He has always been prompt, professional and very reasonable with his repair rates. He has gone above and beyond what I would expect with courtesy and high quality work.
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We have used Lawhon Heating & Air for years at multiple locations. They are always quick to answer any questions and provide expert advice and excellent service. This summer we had a unit that sprung a leak and they were able to get a replacement unit and get us back up and cool in a matter of a couple of days.