HVAC reviews in Georgetown, Texas
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Express sent Wayne out to do a routine service to our two units but I had noticed our fan motor bearing going out and it gave out just before he arrived so lucky timing. He was able get one and install it within an hour and had it running
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Express HVAC is superb! They’re timely, thorough and get the job done. Never had a complaint and do a great job with the quarterly servicing.
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We have used Express HVAC for three years now. From Tim the owner to Cristal and Tana who have moved on, to John one of the current HVAC technicians, we have had nothing but the most professional and caring service. I couldn't have asked for better HVAC company! They have always addressed all my questions and concerns. They are highly knowledgeable and informed and work on getting the best price available for any thing needed. We had an entire system replaced 2 years ago and they worked with our insurance company and did an amazing job! John has been out for our fall and our spring tune up, and prior to that came and cleaned out our blocked condensate line. He is very respectful, considerate, friendly and professional, answers all questions thoroughly and is very knowledgeable. I'm very grateful and happy with Express HVAC!
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Tech was highly skilled. Took the time to trace out the freon leak. Fixed and charged. I had not realized how the performance had degraded. Like a new system again. Great job!!!
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I was able to make an appointment on the date and at the time I needed. The technician did showed up on time. The technician was supposed to call 30 mins prior to coming and he did not. Once he arrived at my house he rang the doorbell and just looked at me. He didn't say who he was or how he could help. I had to ask and then explain. The price of the service call and per pound of refrigerant was insanely high. I asked for a quote to fix the AC and never received one. He said he would send it that day and it's been a few days now. I randomly called other companies in the area and this company was by far the most expensive. I called to ask why and the lady said she would talk to the owner and call me back by 4pm that day. It's been a few days and no response. I would not recommend this company due to the cost, lack of response if you have an issue, and lack of professionalism.
Update: After multiple calls, the owner called me back. He said I wasn't charged correctly. The technician should have told me the amount of refrigerant that was needed and the cost prior to performing the work. The owner was going to personally look at the outside unit and refund me $100. He was supposed to call me back and give a quote on fixing the leak. He did refund $100, but he never called back. I didn't receive the quote and it's been another week or more.
I would change my review to be more positive but they continue to not do everything they say. -
Our technician Wayne was awesome - personable, professional, & efficient. Another example of the great people at Express! Consistently impressed!
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Awesome AC service - dependable and honest. Been using them for years. Great repairs and exemplary emergency response.
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The technician and office Lady were fantastic. They were helpful and answered right away. It’s hard to find a company that picks up the phone to start with, and even more difficult to find someone that is going to do what’s best for the client. Thank you guys for your help, I will def send clients when I have them or need something. Thank you.
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Great and friendly service that showed up on time and completed the job quickly to get us back up and running!!!! Awesome communication, I would Highly recommend them for any AC/Heating need.
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I contacted Express HVAC because my 90 year old mother in law didn’t have any heat and they got a service tech to her house before 8:30 am and fixed the problem. They are great and I will not hesitate to call them again. Great Company.
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Our tech Wayne and the company could not have been better. We have used them since the BIG FREEZE when they took care of us in an urgent situation. Don’t run a red light! Hire these guys with confidence!!
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We are Enrolled in the Maintenance Plan. They call me to schedule the spring and fall check ups. The technicians are thorough, professional and extremely knowledgeable. This company is the best! They always respond to any issues quickly and with the parts needed. My home has been serviced by Express for many years. They are trustworthy.
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They came highly recommended by a friend and they did not disappoint. The technician was on time, diagnosed the problem and fixed it right away. I am glad to have found a reliable and honest HVAC company. Thanks Tim and Wayne!
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Team answered my call fast and was at my house within the hour. Found out why my thermostat wasn't powering up and fixed it quickly. Was super fair and price was really honest and transparent. Would use them again without hesitation.
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Country Glen Estates started using Express HVAC service along time ago. We have stayed with them because they give us excellent and prompt service which is so important in our business.
A few months ago, we discovered that they also do landscaping. We have hired them for our landscaping needs on the property and they do an excellent job. We are very happy to have Tim the owner and his crew with us at Country Glen, LLC. -
Tried calling multiple times since Dec 2025 to schedule a yearly maintenance to check on heating but no one returned my calls. Not sure if they have gone out of business.
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Matt- Very knowledgeable technician and so great to have a repair service explained so well that you feel very confident in their capabilities that the work will be completed with solid repairs. I’m very glad I called and got my appointment with Matt!
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Matthew was great, came out the same day I contacted him. However I have a labor warranty and Mccullogh is not part of that labor warranties AC companies, so I was not able to use them.
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Matthew was knowledgeable and quick at diagnosing the issue. He seemed to know the health of the compressor by hearing it for a few seconds. McCullough charged about $1K less than the quote from another company. Additionally, they lent us a window ac unit for several days! Highly recommend them and will be using them going forward for any HVAC repairs.
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Knowledgeable, fair price. Knows what to do to fix problem fast. Matt is really great.Had a big problem that easily was taken care of
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Jensen and his crew provided exceptional customer service! They were all extremely professional and polite. I needed a new ac unit and they were able to install one within a day with no issues and at a fair price. They are very knowledgeable and know exactly what they are doing. I definitely recommend giving them a call for any of your heating and air conditioning needs!