HVAC reviews in Georgetown, Texas

Matthew is wonderful he explained everything he was doing and answered all my questions.

Excellent service. Our technician, Matt, was respectful of the workspace and our home. He wore boot covers inside the home without being prompted.

We didn’t get the best news but our system is 24 years old, so I almost already expected we will be needing an upgrade. I appreciate the honest and straightforward advice and recommendations from Matt. Scheduling is easy, I was fortunate for a same day. Service fee and pricing is fair, communication is 10/10. Highly recommend

Matt did an excellent job of explaining the issues that were present in my unit. He was friendly and knowledgeable and as I consumer, I felt good about the assessment.

The unit is only 5 months old and has had 5 repairs...and we're not even in summer yet. I repeatedly requested that it be replaced. Matt was rude and dismissive. Disrespectful that I was working from home. Don't send him to my house again. When I told him that my previous unit had lasted 15 years with no repairs until the end, he argued with me!
It's past time to replace this unit! I have no confidence that this unit will ever work properly!

Mathew did a preventive maintenance look at my AC units. He was quick, and knowledgeable and gave me some advice for helping to get as many years out of my system as possible. Would recommend.

I put in a request last night (Monday-Memorial Day) & Matt called early this morning (Tuesday) & said he could be here in 15 minutes...Wow...that's never happened to us before! He quickly diagnosed both problems, found us a more reasonable option on the fan motor & checked other components for any issues. We are of "an age" (lol) where we have had a lot of experience with service repairs & I've never seen anyone hustle like Matt. Thanks Matt!

I can not put into words how extremely happy we are with McCullough Heating & Air Conditioning! 🤩
We had our house built in 2007. The air conditioning was great. It didn't last long. We've had air conditioning problems for at least a decade and a half. We've gone through no less than 3 HVAC companies and so many more theories and repairs... EXPENSIVE REPAIRS. Then they had to come back nearly every year for recharging, leaks, and breakdowns.
This time we called McCullough Heating & Air and BINGO!! They had Matt, the technician, out the next morning. He explained everything he could do, gave us options, and recommended that we talk to their HVAC architect, Jensen.
Jensen is the ac G.O.A.T! Matt explained exactly why our 2nd floor rooms were never the right temperature. (Cold in the Winter/ Hot in the Summer) He walked us through everything aspect of our system... Why this worked and that didn't. Then he presented options to repair our system. On the day of service, Jensen was right there to see to our system being handled. After that... holy North Pole, Santa! Jack Frost ain't got nothing on this house!!
Jensen even came back out when something wasn't quite right... over the weekend... NO CHARGE ON HIS DAY OFF! This guy is serious when it comes to his work. That includes going above and beyond with some serious customer service. 👏 Let's give McCullough Heating and Air AND Jenson a big old round of applause!

The service personnel are awesome and once again did a great job. The email is not actually mine, but my mom's. I am Tammy and I live in Georgetown. Over the years I have lived here I have used three different companies. This one though is a keeper!

What a great experience we had with Jensen Sexton and his installation crew. Jensen came out and gave us a detailed evaluation of our old HVAC. Then he outlined three options for a new unit and the process to make sure the new unit met the new permit specs and requirements. Detailed professional installation team did a great job in the install and Jensen helped out with the install and walked us through the entire installation and the new control panel. We highly recommend McCullough if you need HVAC service.

AC went out and I placed a call to McCullough Heating & AC at about 7:10 am. Very professional on the phone and Matt was at my door around 9am. We needed a new motor and Matt went to get it, installed it and checked everything and was done by 11:10 am. Will be our AC go to from now on!

Matt and Jensen were both an enormous help in getting my AC working again. Highly recommended.

Great service above and beyond best describes Jensen and his team. If you are needing assistance with your home I highly recommend the team at McCullough Heating and Air Conditioning in Georgetown. While nobody wants to have to replace their HVAC, this service is top notch. Jensen made improvements to the house and Mike and Bryce are true professionals. Love this team!

Matthew was super knowledgeable and did everything possible to answer all our questions thoroughly. We highly recommend this company. The pricing was fair and the explanation of what was needed was given in detail along with our options. They were able to get us an appointment on the same day during their busiest season.

Matt once again showed great customer service and product knowledge. It's a pleasure to work with him

Matt was great! Honest, found the issue and had it taken care of asap. I highly recommend McCullough!

I’m always happy to have Matt as our Service Technician. He is knowledgeable and efficient.

McCullough Heating and Air Conditioning is the best. From scheduling an appointment to service rendered, the process is seamless. So thankful I found them!

Matt was wonderful. Came in, diagnosed the problem, a faulty capacitor. He had the replacement in the van. Then he told me the cost of the part and visit. I was expecting another zero on the bill. I was very pleased with the whole experience.

Jensen came to my house after hours because my AC was blowing hot, he tuned it up and addressed all issues. AC is blowing cold. I will absolutely call McCullough for all my AC needs next time. Top notch!

I am so, so very happy with McCullough Heating & Air Conditioning in Georgetown, Texas and your company's whole process from your scheduling phone receptionist to your a/c technician! It was all so great! I was serviced in the same day that I finally called. (I really was not expecting that! I thought I was going to have to wait days and days to get seen!) I like the service charge idea of $79. if nothing wrong is found and I can understand the extra $50. service charge on extended hours service. The billing and invoicing ended up being very user friendly and efficient. I am so thankful for you all! I will be recommending you to my boss! I will be recommending you to my church, FB, and all of the friends and acquaintances that I can think of!!!!

We had a wonderful experience with McCullough replacing our ac unit. They were quick to come out and look at the problem and then set up a time to come and do the work. Jensen and the technicians were very friendly, they took the time to explain everything they were doing. They used drop cloths to protect our floors and replaced the whole system very quickly. Their communication throughout the process was great. I would definitely recommend them!