HVAC reviews in Georgetown, Texas

Words can not express how grateful I am that Matt showed up. He saved us an extremely expensive repair bill by locating the real problem that was not diagnosed by the company that had originally installed our furnace. I highly recommend McCullough.

I had a great experience with Matthew from McCullough. He was very upfront that I didn’t need an entire new AC system like the previous companies told me. He checked and my system was still under warranty and he fixed it within a few
Hours. Great customer service.

I recently switched to McCullough and have already used their services twice for my heat pumps. Both times, their technician Matt arrived promptly, carried himself professionally, and made the whole experience easy. He’s incredibly knowledgeable and genuinely pleasant to talk to. I feel confident trusting McCullough with all of my heating and air conditioning needs, and I truly believe they offer exceptional value!

They sent two techs to my house that discussed all of the options that might indicate what might be wrong with my heating. It was clear they had a ton of experience between them and they engaged me to understand what they were discussing. When they came to install my new unit, they also cleaned my attic, garage, and front patio ! The owner, Chris Neal, even stopped by the next day to see how my experience was. Top class act all-around, I highly recommend.

5 star is 5 star. Easy to communicate with and very fast response. Family owned and fast service. Help us through the process and have a very very competitive price. Transparent on everything. Once the quote is approved they install it as soon as possible. It took them about half a day to replace and install everything. Very professional workers and team as well. Kudos to you guys. Keep up the good work. I highly recommend them. Thank you so much. Get your hvac here! My house is now cool no more problem for this summer plus heat ready winter.

Had an issue with our AC and gave Neal HVAC a call... Noe and G came out the next day and diagnosed the issue, and I was sent a quote for the repairs later that day. After approving the quote, Noe, G and Arturo all came out the following day and worked hard for about an hour and a half fixing everything and then testing the system to make sure all was good... They were very courteous and professional and cleaned everything up after they were done. They even mentioned that they do offer annual or semi annual checkups, but didn't try any hard sell, they were just advising me and giving suggestions in case I was interested. Highly recommend theses guys, our AC is working great now!

This company came highly recommended by our neighbor & he was right. Our 18 year old downstairs unit was completely shot. Arturo explained our options & gave us the best pricing. They were even able to install in a timely manner. Arturo, G & Noe ? worked diligently to install our NEW unit. Once completed they thoroughly explained everything including the thermostat. We couldn't have asked for a more professional company & they should be extremely proud of their employees who have the BEST customer service. Great group of workers who are very respectful, extremely knowledgeable & worked hard from start to finish. We will be recommending Neal Heating & AC to all our neighbors & friends. 10 stars

Neal HVAC is truly outstanding. From the moment Chris came to my house to provide a quote, he was honest, straightforward, & never tried to upsell me on anything unnecessary. His quote was very competitive, and to my surprise, he was able to schedule the work for the very next day.

The install team—Noe, G, & Ross—arrived on time and were top notch professionals. Noe & G, in particular, were incredibly courteous and friendly, taking the time to explain everything they were doing. As unexpected issues with my HVAC system arose, Noe & Chris stayed in communication to ensure everything was handled properly.

I cannot recommend Neal HVAC enough. They have earned a customer for life, and I will gladly recommend them to any friends or family in need of HVAC services. Huge thanks to Chris and Noe, ya’ll were absolutely wonderful to work with. 👏👏

Quality service and great pricing. Chris was able to provide better answers to my questions than the other HVac vendor I had been in communication with. He was always responsive, arrived when he said he would, and his installation crew were professional and did a great job.

Noe, Juan and Gersham showed up exactly on time, diagnosed and fixed the issue with my AC in about 15 minutes. Within that time they performed a full system check and even gave me some good maintenance tips. The price was more than reasonable too. Customer for life 👍

Chris and his team did a great job on my house with two systems that were complicated. We have had some minor issues come up and Chris has had his team over quickly to resolve the issues. We have referred them to many people and they have installed 5 new systems that we know about and all have given us positive feedback and their appreciation for referring Neal heating and AC. Chris and his team will take care of you. Highly recommended.

I attempted to install my own Google Nest but couldn't quite figure it out. I had called 3 HVAC companies—1 sent out a technician only to tell me "yep, your thermostat is done" without attempting to fix it, the next company refused to give me a quote for the installation until a tech was out here, then I called Neal HVAC and it was like chatting with my grandfather.

He told me cost upfront, would provide the Nest, gave me a little overview of how the device worked, and scheduling the service was super easy—just a quick text to their main number. Arturo came out to install the device and made sure everything was running smooth, reminded me I needed a new furnace filter, and helped me get the app up and running before leaving. Wonderful service—can't recommend them enough! My go-to local HVAC service from now on!

We had our AC unit go out a couple days before a big freeze was going to hit so we needed to get it addressed quickly. After having a local company come out and look at our system we were quoted a price of anywhere from 10-20k to get the job done. To his credit the tech spent a lot of time with us but the price was just unrealistic.

After that visit we called multiple other HVAC businesses to try and get a rough estimate on pricing to replace the whole system. I provided them with all of the details we got from the first tech and explained that I knew it would require everything to be replaced. No company would even give me an estimate over the phone until I called Neal Heating & Air Conditioning. The owner asked a couple questions and within 5 minutes he had quoted a price that was over 20% cheaper than the other quote we got and scheduled installation for the next day.

His guys were professional and spent all day getting the job done without any complaints and were willing to answer questions and were generally just pleasant to be around.

We had some arrangements to make for our payment because of the unexpected failure of our previous unit and they were able to accommodate us while we got it figured out.

Highly recommend working with them if you need work done on your HVAC system. They were lifesavers and they made it seamless and enjoyable along the way.

The technicians were on-time, polite and very knowledgeable about HVAC systems. Highly recommend Neal HVAC

Arturo from Neal's Heating & AC is who I have worked with from the estimate, through the install and the final balance. And these guys a such a pleasure to work for, their work is clean, clean, clean!

I had my AC unit that was 10 years old and the furnace19 years old replaced. I also had them place in the new REME HALO light into the system to help with allergies. And they truly work with my wife waking up with even less drainage then ever.

As an architect, I really appreciated their attention to details and again how clean they make the system. Picture below. We also switched out to a single mega filter in the unit, which takes away from buying 4 different sized filters.

And if you get as many estimates as I did you will see how the market works. My 5 ton unit with the HALO light was $9,900 TTL. Others could not come within $4K of this price. I was also said to hear when my neighbors told me they paid $17K and another one paid $20K for their units.

Grant, they must be paying for some kind of extended warranty? But out of my 19 years, we've been lucky with our systems and have never needed the warranties - so I don't buy them.

I asked one company if they would match Neal's pricing as they estimated the exact same unit, but were $3.5K more. They said they could not and if I could get that price then I should. I respect that honest, as it doesn't happen all the time.

Last, how does Neal's Heating & AC beat others pricing? Well it's simple, they only install Carrier and have been a mass installer for them for the past 30 years. So of course they get a discount from Carrier and pass that onto their customers.

Thank you again Arturo for the care you gave me and I look forward to watching your son play soccer in the years to come!

We've been using this company for a long time and have been consistently satisfied with their service. We have four properties in total that have needed various HVAC work over the years from minor things like replacing filters to full AC unit replacements and have never had a single complaint. All of their employees are incredibly professional and respectful. "G" is the technician we have the most interaction with and he is a personable, hard worker who always goes above and beyond to make sure the job gets done and that we are comfortable and satisfied with the service provided. Chris, the owner, always does what he can to meet and exceed our expectations and we fully expect to keep using his services for the foreseeable future.

Chris and Gershom were excellent. They were on time, extremely attentive and provided a quick solution to my AC troubles. I couldn't recommend this company enough. Great job all around.

Neals recently installed a new system in our home, they were on time for both the assessment and install. I felt the team was honest and professional. The work site was cleaned up after the job was complete and the cost was exactly what was on the estimate. I will definitely be using them for all of our future AC needs.

I would recommend Neal HVAC every time. they came in and fixed my furnace that the previous company messed up. They are excellent and they are very reasonable with pricing.

Neal HVAC came through and installed our air conditioner in 1 day. There was a crew of 3 guys: G, Noe and Juan and they were fantastic. Explained everything they were doing, took their time ensuring the installation was done correctly and showed us how to use the new thermostat. What was quoted over the phone is what we paid when completed. I highly recommend you use this company and this crew- you won’t be disappointed!

I have been using Neal HVAC for almost 10 years. They have replaced both of my units and done small repairs over the years. They have my absolute trust and confidence. Noe-the repair tech today-has been in my home several times and always takes time to explain everything. He conducts himself as a professional and I feel like the money is well spent. 5 stars.