HVAC reviews in Grand Prairie, Texas

I highly recommend Skyline for any HVAC needs! I'm a new homeowner who had the joy of our AC go out recently. Having no real connections in the neighborhood, I was nervous as I called around until I found Skyline. They were responsive and able to come out to my house immediately. As the temps reached 90+ degrees inside the house, we were blessed to have them complete the job within the day! They replaced a fan that blew the air around, even driving around to two parts stores to get me taken care of in the single day. Great experience, please check them out if you are in need!

He came by as soon as he could. One quick look at my condenser and new what to fix.. had my aircondition up and running in less than 45 mins.

I came across HomeStar when searching for quotes from multiple vendors to repair my heat pump system. I reached out and Joe came by within less than a day and was able to assess my system and provide a quote. His assessment of my heat pump and HVAC system was more thorough than other companies and he is extremely knowledgeable. I ended up having to replace my entire system and was able to get a great price as well. Joe and Carlos came to install the unit and found some other issues with my system and parts having mold that I was completely unaware of. Instead of simply installing the unit and repair what he quoted and leaving what he found, he went the extra mile to fix and replace everything that needed changed. I really appreciated the dedication and transparency in his work. Joe and Carlos both did an amazing job and I could not be happier. They were also very professional and hard working. If you want great, quality work from good people, and good prices this is the place. Avoid the overpriced, big name companies that only care about your $ and choose a family owned company who also cares about your needs and works hard.

He was very kind and helpful. He took the time to thoroughly check both the inside and outside air conditioning units. He found everything was working perfectly even though another company tried to get me to pay $18,000 for a new unit. I totally trust Bon Air.

Sam is stellar! He’s so technically talented and extremely thorough. He even went over details of historical service visits. And I’ve never had such a thorough cleaning on my compressor units outside, as well as the overgrown brush he cleaned out to protect my units. Wow! Please give Sam a big raise!

We have used BonAir for the last ten years. They are truly an Air Condition Company that you can trust. Every technician that has serviced our home are courteous and knowledgeable. And they always arrive on time! Consistently like that, just does't happen. It is part of their customer philosophy. And their prices/fees are always competitive.
These two technicians in the picture go by the name of Tiny & Not So Tiny. They saw me in the garden moving mulch bags in 85 degree weather, they gave me hand. Now if I could just get them to mow my yard, I would give them a 10 Star Rating

Great service. Ben did a fantastic job and was very professional, considerate and friendly. With his experience he knew exactly what the problem was and repaired it in a timely fashion.

i got quotes from 8 different companies to reduct my house. Bon Air was the only company to measure each room and do a thorough inspection of my ac system before giving me a quote. they were also a lot more knowledgeable, and cheaper than yhe other companies. disnt try to sell me anything i didnt need, and took the time to explain why i needed what i needed. i accepted their quote. everyone i worked with was very quick and knowledgeable, and very polite. the 3 workers that were sent were at my house early and ready to work, and disnt stop until the job was done. if i could give everyone there a raise i would! great work and even better experience. i will be using them from here on out!

Some shady AC company said I needed a new ac unit. Bon air Tech Benjamin repaired it and we are happy. Not cheating us.

Absolutely happy to give a 5- Star Review for Bon Air and my technician Ashton. Very professional and handled my issues in a timely manner. Would highly recommended! I

Ashton, was very knowledgeable and nice. He did a wonderful job. I'd have him back anytime.

We used them at both at our place of business and personal residence. It all seem very professional from the scheduling to the appointment, to the arrival of the tech with advance phone call. Our business got the first appointment, the following day was at our home. So we selected the A/C system maintenance service for both our business and home, before the summer heat kicks in. I was only present during my home appointment but Im sure it wasn't any different at our business. Well for a A/C maintenance service call you would think you would get more than just a coil clean and drain flush. Not even a pair of cheap air filter came with the A/C maintenance service call?? If you want filter you have to upgrade your service buy $100 and gets you two yearling visits and filters. While the tech was CLEANING my two units in the attic upstairs, I went to home depot for 2 air filters, and while checking out at home depot I get a call from my wife saying the tech need to speak with me. It was at this time the tech tells me my capacitor need replacing. One is bad and the other is half way there. I thought for a second and agreed, change them. on my way home i was thinking, the tech cleaned two units in the attic walked downstair and got his gages from his truck and walk over to the units and checked them all in 30mins?? Two capacitor and $400 dollar more to the $200 cleaning. maintenance cost, no filters. So now that the A/C units are running a optimal capacity the tech tells me, you are low on coolant which mean you have a leak. And if you purchase 2lb/$200 worth of coolant I can conduct a leak detection at no cost???? WHAT!! No cost! So I ask, isn't that part of maintenance to check for leaks, and obviously the answer was NO. And why did it have to be 2lbs, why not one?? After the leak was found in one of the coils that the tech initially cleaned, in form of a rust spot. I thought to myself, this guy didn't clean my coil right, he left rust on them.. Well after this experience I want to thank Bon Air for teaching me the real meaning of the word "maintenance' means wash or clean. And Alex, the Customer service manager, how he made it very clean that I didnt have to get these service if I didn't want to. And how Bon Air has honestly served the area for 50yrs. I wouldn't know if they are honest or not. I can only speak of my experience. I still dont understand after all this work done on my A/c and the leak found why they couldn't get me a quote in person or over the phone to replace the coil. They told me I have to make another appointment for that. I hope those 2lbs/$200 dollar of coolant dont evaporate over night.. and at our business the unit was fine, but they did leave a $1700 update to do list if i ever want to get done on a perfectly good running system...And Bon employee dont get commissions???

So, I read the reviews about Bon Air before choosing and calling their office for service. I can't sing enough praises for Jimmy, the service tech. He was highly skilled and professional. I am cautious about whom I allow into my home because of my previous experience with another HVAC company.

I am very grateful to everyone at Bon Air, from the person who took my service request call, to the person who checked and discovered one of the coils on my system was still under warranty even though the previous HVAC company never registered it.

Thank you Bon Air, job well done!

I had an incredible experience with the technician Ashton at Bon Air along with Wendy/Martin who made sure I was able to book an appointment expeditiously 😊. Ashton was not only on time but also incredibly attentive throughout the entire process. His patience with all of my questions really stood out, as he took the time to explain everything thoroughly and ensured I was comfortable. Their professionalism, expertise, and kindness made the experience seamless. Highly recommend Bon Air for top-notch service!

- Kristie

Called Bon Air Services and received same day appt. Amazing! Jimmy arrived promptly and began diagnosing problem. He found the thermostat had gone bad and said he had one to replace it on his truck which was same brand but an upgrade to my model. Jimmy proved to me that not all AC companies are scam artists. I will definitely use Bon Air in the future!

We called Bon Air for a second opinion and I'm so glad we did. We were so impressed by the thorough diagnostic and the honesty from our technician. Ashton did a great job getting our AC fixed up!

Bon Air Service is the best. Their team came out for my maintenance and John Caballero was great at walking me through his visit. If you haven't had them out, you should !

DON”T LOOK ANY FURTHER!!!! This is the best hvac company in Texas. After browsing several places and looking for an honest tech to come fix our air conditioner,we found it with Bon Air. First we had a different company tell us our motor was bad and was gonna charge us a lot of money. Didn’t seem right so wanted to get a second look. I came across Bon Air , read some good reviews and decided to give them a call. Danielle was the ladies name (I believe) I spoke to when I first called to set a time up for a tech to come out, earliest time was gonna be the following morning which was fine, but a short time after she called me back letting me know they had a tech available that could come out right away. We have gone 48 hours without air at this point so this was good news. The technician Erik, arrived shortly after He was very nice and detailed in his work looking for the issue. After finding a fuse blown caused by an outside wire shorting out , he was able to fix it very quick and before you know we had ice cold air blowing again. After being lied to from a different place that obviously had no idea what they were talking about and we would have wasted over a thousand dollars buying a motor and still not having the issue taken care of, Bon Air and Erik did an awesome HONEST job and we are truly thankful. It’s hard to find loyal people in certain businesses. They have a lifetime customer out of us and I strongly recommend them. Thank you very much for the great experience and customer service. Thanks Erik

I’d give more stars if I could. The Bon Air team continues to earn my repeat business. Fast and friendly service, honesty, fair pricing, extremely detail-oriented. Kudos to Jason Chalmers and the rest of the team.

Bon-air did an excellent job figuring out why my AC unit wasn't cooling. Their technician Jason Chalmers 44 was very polite, courteous and professional. He went up to the attic to inspect out unit multiple times and went over our outside unit with detail. He performed diagnostic tests and found the issue with expediency and certainty. He explained everything, offered solutions and executed his precision like a veteran technician. Offered maintenance program which sold me on the advantages of being proactive with an investment such as an AC/Heating system. I will definitely be doing business with Bon-air from this point forward. Texas summers and winters can be challenging for these units.

Bon Air is reliable and always there when you need them. I’ve had Ben come out multiple times, and he is nothing but friendly, kind, and positive! These people work so hard, and it’s so nice to have trust worthy people servicing your home.