HVAC reviews in Grand Prairie, Texas

That time of year to maintain our central a/c.
I'll be calling R&R air conditioning in Grand Prairie. Tx.
Their technician Michael has always been very nice when he serviced our Trane a/c unit. He said we may request him personally which I will be doing again this season.

My ac tech Michael was very professional and knowledgeable. He had my AC up and running in less than 30 minutes. I would definitely recommend this company for any of your Ac needs.

This company is honest and upfront with options on how to keep your home comfortable. Highly recommend

Great customer service and went the extra mile to get our a/c up and running! We will definitely use their services again in the near future.

We had an AC issue and called Jimmy at R&R Air Conditioning, it was after hours and Jimmy took the call and scheduled a guy for first thing the next morning. Michael came out and discovered it was a quick fix, but took the time to perform a full diagnostics check on the entire system! Michael was great, didn't try to upsell me on anything, just ran some tests and said our system was in great shape and ready for the summer heat! I highly recommend R&R Air Conditioning for all your HVAC needs.

I would highly recommend R&R Air Conditioning! They are still family owned and local to Arlington/Grand Prairie. Prices seem very reasonable.

R&R is always my first call for air conditioning! There was a hiccup but they made it right. Michael was my tech this time- he did a great job and communicated well.

I just landed in Ohio and my wife called to tell me the air is not cooling. I looked at some reviews and found R&R. Kristin answers the phone at 7:33 pm and dispatched a tech that very same night. Michael Garcia drove from Ft. Worth to Carrollton and had the unit up and running in no time. He called me and explained the fix and what he did. My wife just raved about how nice and professional Michael was! The air is cool, wife is happy so thank you Michael and the R&R team!

I’m always happy to see Felipe when we need help with our A/C unit! I called yesterday for maintenance and dripping from our line outside and they came out this morning. Super fast and always kind

Our unit stopped blowing cold air and R & R sent their service tech, Michael to check it out. Michael was the best. He was knowledgeable, thorough and let me video his explanation of repairs so that I could show my husband. I highly recommend Michael and R & R for all air conditioning needs.

We've never used R & R before, but with its recent change in ownership, I reached out directly to the new owner to address a problem with our heater in the frigid 20-degree weather. Jimmy called me to determine exactly the type of service we needed and booked us the first available appointment. When Jeff arrived, he was prompt, provided quick and courteous service, and explained the fix in detail in person as well as on the ticket. Our house was already warmer within the hour he left. We were happy with our experience with R & R and are happy to recommend them to family and friends!

R&R Air was extremely helpful in diagnosing an old system and getting a new system installed while moving. They put two crews on the installation to make sure we had AC that night. Michael and the whole team were extremely helpful and were very quick to make sure everything was running as it should! They will be my first call should I need someone again!

Late one summer night the house started feeling warm. Checking the AC it was blowing hot air. Calling R&R they had the service tech, Michael call me and let me know he would be here in about an hour. Michael arrived right on time, diagnosed the problem, made the repairs and was off to the next after hours call. I really appreciate someone who enjoys his job. He explained what was wrong, repaired the unit, smiling out in the heat. I have had my share of technicians who repaired the unit by trying to sell you a new one. I would definitely recommend R&R for a new unit or just a repair.

Michael explained everything to me from the very beginning to the end. He fixed the water leak coming from my inside ac unit which ended up being a stopped up line from the drip pan. They were quick and reasonable! Thank you for coming so quickly and fixing the problem.

From the moment I placed the call to R&R all the way through the completion of our new ac installation, I was very impressed with the professionalism and knowledge from team R&R Air. They answered all my questions—provided great recommendations and had excellent communication throughout the project. I highly recommend a call to R&R if you need repairs, new unit or just have questions. The most refreshing part was they did exactly what they said they would do at the price quoted,

R&R did a fantastic job helping my mom with her unit! I am SO glad she called for a second opinion! The first company tried to take advantage of her. This company is honest and reliable!

This is my mom’s review:

Your technician, Michael, is exceptional! He is kind, knowledgeable, respectful, approachable and hard working. I enjoyed getting to know him while he serviced my unit.
I can’t thank you enough for sending Michael to take care of replacing the faulty motor in one of my units.
My friend, Tommy, and I invited Michael to lunch yesterday and enjoyed fellowshipping with him. He is a nice, appreciative young man.

Your office staff is also very helpful and kind. Great phone etiquette.

Thank you again, Jimmy, for reaching out to Brian to help rectify the problem.

If any of my neighbors have an issue with their unit, I will certainly refer them to R&R!

Kindly,
Lynne Kling

Our experience with Jimmy was excellent! Because of his background in the HVAC industry, he has broad product knowledge and was able to offer us a customized package that fit our needs very well; and he offered us a very fair price.

We are very thankful for R&R, our house has two AC units and both had more than exceeded their life expectancy. Thanks to Jimmy and his team they were able to find us a cost effective solution to replacing both units. For the first time in years our house is comfortable all over. No hot or cold spots. His team is excellent, thorough, respectful and picked up after themselves. Our family highly recommends R&R for any of your heating and air needs.

Thank you from the Porras family.

We had such a great experience with R&R Air Conditioning! Our AC went out, and Jimmy Wells, the owner, had his team at our house quickly and took care of us right away. Having an older home can be tricky, but Felipe carefully evaluated our existing units and ductwork, explaining all our options clearly — with pros, cons, and cost effectiveness. We were able to make a confident decision, and Jimmy helped us get an amazing deal on two new Daikin units, making the whole process completely stress-free.

The R&R team — Felipe, Jose P., and Jose — were professional, friendly, and incredibly knowledgeable. They took time to answer all our questions and made sure we understood everything. When they returned the following week to install the second unit, they even checked in on the first one to be sure everything was still running perfectly.

We couldn’t be happier with their service, professionalism, and attention to detail. Highly recommend R&R Air Conditioning to anyone needing fast, reliable, and honest work from the best business in town!

Quick response, fair prices. Recommended.

wonderful service, knowledgeable , competitive pricing and very honest, highly, highly recommend!!