Landscaping reviews in Grand Prairie, Texas

Lawns still green and healthy & weed free, which is most important. Still happy with my decision and chose TruGreen. Technicians have all been professional and thorough. Thank you Jordan S and TruGreen!!

Glad I went with TruGreen. Made keeping my weeds under control an a green lawn.

Green has been wonderful and their guys are always pleasant and take the time to talk to us if we have any issues. I think we have the prettiest, or at least one of the prettiest, in our neighborhood!!🥰

This was my first experience with TruGreen. The first agent Essence was very helpful. But the second person which I really do regret was an "Excellent" agent. I am an older lady and she walked me step by step through the process. She is truly a 5 star model for Tru Green.

You do not contact me until the afternoon before the service but yet you continue to send me junk surveys after. I have already completed your survey even though it had different ?. Enough!!

Friendly efficient service. Love TruGreen. I have been using them for two different homes. They never disappoint. They stand behind the work and guarantee. You can count on them. I have referred several neighbors who noticed a big difference in my lawn.

I've been very happy with TruGreen's service! They’ve done a great job keeping my lawn healthy, green, and weed-free. Their technicians are knowledgeable, courteous, and always let me know what treatments are being applied. I’ve noticed a big improvement since starting with them — my yard looks better than it has in years. Highly recommend TruGreen for anyone looking for reliable and professional lawn care!

I hired this company to treat the Boars attacking my tree. The service agent stated my tree had Boars but he didn’t say what chemicals he was using did NOT treat for Boars. And Customer Service then told me they don’t have ANY chemical to treat the Boars. That is the whole reason I hired Trugreen. What a waste of my money.

Awesome service. Great communication before and after service the yard looks great. I really appreciate Samuel’s help today!

I have trusted TruGreen to take care of my lawn and gardens for 7 years now. They do a great job. I have one of the most thick and most healthy lawn and gardens in my neighborhood.

Today Christopher Brown treated my yard and I was extremely impressed with his awesome attitude and knowledge of my grass felt very confident with his treatment. He arrived announced himself and began my treatment as well as asking any questions or concerns I may have had.

True Green,
Mike the true green technician knocked on the front door, introduced himself and explained what all he was going to do to our lawn. I showed him some bare spots in the backyard and he informed me he could take care of it. Thanks to Mike for his courtesy and great customer service.
José

TruGreen has done a wonderful job of making my lawn beautifull, best in the neighborhood, at my last two homes. Manuel was out today, as scheduled. He treated my lawn, and made recommendations on two concerns I had. They are worth the money.

True Green Lawn Services has done a great job keeping my lawn healthy and looking beautiful. The team is professional, reliable, and always attentive to details. I’m very happy with their service and highly recommend them.

Trugreen has really transformed my lawn. I didn’t want to spend the money at first for lawn care. If you are hesitant, try it. it will be the best decision you made.

I was very open and honest about the service I needed from the beginning, but was overcharged and overpromised. When I asked for a refund for services clearly not provided, they said "it's not in the notes, sorry", even though when I spoke to the 5 team members prior, ALL of them stated that I would be getting a full refund since the service I paid for was not and could not be rendered. I basically paid $300 for nothing. I'm tired of being on hold and telling my story over and over again to different departments in the same company.

⭐️ 1-Star Review

We’ve been using TruGreen for almost 7 months now, and this has been the worst experience we’ve ever had with a service company. Their communication is terrible — you can never reach anyone, and they claim they’ve been calling us when they haven’t. We’ve wasted our money, and we still have no idea what’s going on with our service.

On top of that, they completely destroyed our grass in both the front and backyard. Every time we call, they say a manager will get back to us, but no one ever does. It’s extremely disappointing and unprofessional. At this point, it feels like we were scammed. I would not recommend TruGreen to anyone.

Observed the applied treatment. Answered my questions but provided no additional recommendation like when/ if to water in. Also ran hoses thru my gardens- plants were small so no damage today. Asked that he keep the hoses outside the bricked areas. He apologized.

Specialist delivers great service but TruGreen overall is not customer focused. They are great at killing weeds but not restoring a healthy lawn. I have to seed and treat the lawn post their visit.

We have been customers of Trugreen a very long time. I believe since 2009 or earlier. When I do have issues we get them resolved. I am always told our lawn is pretty and healthy looking.
The only complaint I have is getting different technician each treatment. I used to have Corry all the time. He was nice and knowledgeable. Now, I see have Bryce which he was nice and we discussed some concerns I had. I just like consistency, because they know if things are changing with my lawn due to them treating it. I have referred Trugreen to several neighbors.

I do NOT recommend TruGreen!
Their services completely ruined my lawn and caused serious damage to my backyard. I trusted them with the care of my yard, and instead, I’m left with dead grass and a costly mess to fix.

I reached out and gave them a fair chance to make things right—yet no one followed up, no one took accountability, and I was left feeling ignored and mistreated. For the amount of money I paid, the lack of professionalism from their management is unacceptable.

Now I have to spend even more out of pocket to replace the lawn with new grass pallets. Save yourself the stress and go with a company that values its customers. TruGreen is absolutely not it.