Reviews of local pros in Grapevine, Texas

Rich was incredible to work with! Waking up to a leaking pipe is never ideal, but we’re so grateful for his prompt and professional service. We have complete confidence in his work and hope we won’t need a plumber again anytime soon—but if we do, we know we’ll be in great hands!

Rich came out and perform services on a broken pipe under my driveway. He arrived quickly, was very professional, and was able to find the issue and inform us what needs to be done. Amazing service!

Finish Line provided prompt and reliable service for my plumbing needs. The crew was professional and cleaned up after themselves when the job was finished.

I had Rich come out to flush my water heater, and I couldn’t be more pleased with the service. He was professional, on time, and clearly knowledgeable. He walked me through what he was doing, answered all my questions, and made sure everything was working properly before he left. It’s rare to find someone so thorough and respectful of your home. I’ll definitely be calling Rich again for any future plumbing needs and would highly recommend him to anyone looking for a reliable plumber.

FLP was amazing they came out and took care of our needs and were great to work with! Rich and his team really responded quickly and effectively fixed our plumbing issues!

Finish Line Plumbing is the real deal. Great folks, great communication, and the kind of professionalism that makes you feel taken care of. For any plumbing job, big or small, I wouldn’t think twice about calling them.

I couldn’t be happier with the service! The team was professional, punctual, and incredibly respectful of my home. They took the time to explain everything clearly, answered all my questions, and made sure I understood what needed to be done before starting any work. It’s rare to find a plumbing company that combines great communication with such excellent workmanship. I’ll definitely be calling them again and recommending them to friends and family!

We had Finish Line out to replace our water heater at our home in Plano and I’m really glad we called them. Scheduling was quick, and they kept us in the loop on arrival time. The installer was professional, walked me through what needed to be done, and answered my questions without rushing. The work was done efficiently and everything was left clean and tidy afterward. Hot water was back on the same day and the new heater is running great. Overall a very easy, stress-free experience. I’d use Finish Line again and would recommend them to friends and neighbors.

Our technicians name was Chris. He was on time extremely polite and very thorough with our service call. Explained upfront what he was going to be doing and what he would be looking at. He said he will be taking pictures throughout service call so we could see a before and after if necessary. You can tell that he end his job and the company that he works for. Customer service was spot on. I recommend using Elmer’s and hopefully you will get the same results.

Chris and Ethan showed up early in the morning. They said 9 and they were there at 9. Both of them were friendly and enthusiastic. They got along great with all our pets and they did extremely professional work. Friendly and knowledgeable. They explained everything in a way I could easily understand great guys 5 stars.

Rigo came this afternoon for a maintenance check of our system. He pointed out system was at the limit of power draw, which makes sense since it's an old unit and made recommendations. He also checked the ducts in the attic as I was concerned about the other rooms in our home not cooking well. He found some leaks and I request a quote to have the whole system sealed. Overall he did a great job, was professional courteous and knowledgeable. Thank you for a great experience!

Very thorough! I requested an inspection because while my air condition was working, it wasn't keeping up with my thermostat settings. Scottie took tons of pictures, explained all the options and the reasoning behind them, and followed up by emailing the info so I could refer back to it.

Scottie was friendly and professional. He easily diagnosed the issue with my furnace, obtained replacement parts, and performed the repairs quickly and efficiently.

Andrew did a great job servicing my units today, very happy with the visit.

Our furnace blower motor went out last Saturday. Called Houk on Monday and they couldn't come until Wednesday. So I called Elmer's and they came that afternoon. $2500.00 to replace on a 14 year old unit. Opted for a complete replacement of a/c and furnace. Clint was great. He gave us 4 options; we chose "The Cowboy." The price was excellent and Clint made sure the furnace would be replaced the next day. The following Tuesday, the new a/c was installed and the job completed. Erik and Alexander were very courteous, and and did a fantastic job. They took the time to get everything right, even going above and beyond, in our opinion. Thanks very much Clint, Erik and Alexander.
The icing on the cake is the 10 year service agreement that covers everything! Major KUDOS to Elmer's!!! We can't recommend them highly enough. We are customers for life. 🤠

Scottie Baker, from Grapevine Elmer's Home. Services arrived to run maintenance service on my a/c units. He was extremely knowledgeable, explained everything thoroughly he found that needed repair, and was considerate of my home. I. started with Elmer's

Scottie at Elmer’s came out & did an amazing job. Quick & thorough service & was willing to work with me on finances to make the best selection for what I could afford now. Would definitely recommend Scottie! Took time to answer my questions & go through the report with me in detail.

We went with Elmer's to perform an install of both the interior and exterior unit, and each employee we've worked with has been very professional and helpful in making sure we have what we need.

I couldn’t be happier with the service I received! My A/C had been struggling for weeks, and with the heat lately, it was becoming unbearable. From the moment I called, they were professional, responsive, and genuinely concerned about getting my system running again.

Scottie arrived on time, diagnosed the problem, and explained everything in a way I could easily understand—no confusing jargon or upselling. The repair was done efficiently.

His attention to detail, fair pricing, and friendly attitude really stood out. It’s clear they take pride in their work and care about their customers. I’ll definitely be recommending them to friends and family and will call them again for any future HVAC needs.

Elmer's has provided service to my units for a couple of years now. My home is 20 yrs old. When service techs come out (I'm on an $11/mo membership maintenance plan) every 6 mos for unit check-ups they are always professional, competent, respectful of my home (wear booties) and review any findings/recommendations with images/video. They do not delivery a sales pitch or try upsale products, nor is there any pressure to purchase anything. I have been satisfied with their service & have had no issues.

I would not recommend this company. The technician was very inconsistent and came across as untrustworthy. First, he quoted me $2,900. After I joked and said, “Wow, I wish it was $2,000,” he suddenly changed the price to $4,000, claiming he forgot to include freon. Then he lowered it again to $3,100.

He also told me that a new coil would only come with a one-year warranty, which is false—new coils come with a 10-year warranty. On top of that, he knew my coil was still under warranty and available but never offered to replace it under warranty, which tells me he was more focused on making extra money than doing right by the customer.

My advice: do your homework and be cautious before working with this company.