Reviews of local pros in Hebron, Texas

4.7 based on 50 reviews Back to the listing
    5

    While it is never awesome to find out you've got a slab leak...I can't say enough about how at ease I felt working with Watermark Plumbing for my repairs. From the first call, they were clear, concise, on time and responsive. I felt that myself and my tennant were in great hands. Start to finish, less than 2 weeks from leak detection through repairs, permitting and problem solved! I appreciate this whole organization for making a painful experience much less of a hassle.

    5

    Had a great experience with Jason. He was prompt and upbeat and very thorough in his work to understand the plumbing issue. His whole manner while he completed the repair was highly professional and extremely competent. I would call on Watermark and Jason again anytime!

    5

    Ryan was awesome. He examined our problems, showed me different options to fix the problem. Explained everything in language I could understand. Very professional and courteous.
    We had 2 seperate issues and he took care of both of them within a very reasonable amount of time.
    I will direct all my business to Watermark and ask for Ryan specifically
    I must add that the next day after Ryan came out and worked on the 2 different problems we noticed a small leak. I called Watermark and Ryan was back out that afternoon and took care of the issue with a smile and quickly was on his way. We are good to go!
    Thank you Watermark and Ryan for excellent follow up service also.
    5 stars all the way around.

    5

    One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getting us hot water fast without breaking the bank. He was super polite and friendly and finished the work fast. Will definitely be calling Bryan/Watermark the next time we have a plumbing issue!

    5

    Scheduled a appointment to replace 2 faucets for our workplace and could not be anymore happier with the service! Fast installation with no issues at all. Bryan with Watermark was very professional and will get the work done right! Thanks again!

    5

    Our tech Brian was outstanding -- professional intro, very courteous, clean and kept equipment clean, listened to our explanation and communicated his steps all through the process. And didn't talk or message on cell phone while on the job!! Got it done and done right! Highly, highly recommend this firm should you have plumbing needs. Appointment setting and follow up easy and on time.

    4

    We had a small gas leak and needed someone to come out right away because we didn't want to be without gas for an entire weekend during winter. Watermark was able to repair the leak and get an inspector out the same day (for an additional fee) and we were able to get our gas back on that same evening. They were very responsive and helpful.

    5

    Watermark Plumbing and their technician Jason did an amazing job and made quick work of a huge project: a flooded gas line in the middle of winter (no heat, no hot water).
    Firstly, they were one of the only companies to answer their phones on the weekend and were able to schedule an assessment for Monday morning, when others were giving me quotes more than a week past that.
    After a thorough investigation of the issue, they were able to get me quotes, line up a payment plan, and complete most of the work by the following day, including working with the city to get an expedited approval from the city on the work and getting the gas company to come out that evening.
    I would highly recommend this company. They are fast, courteous and professional.

    5

    ⭐️⭐️⭐️⭐️Another great experience with Watermark Plumbing!
    I needed a gas line capped off and wasn’t totally sure what to expect, but they made the whole process super easy. They got me scheduled quickly, arrived right on time, and were friendly and professional from start to finish. As a single homeowner, I really value when a company takes the time to explain things clearly and makes me feel comfortable—and they definitely did. As always with Watermark, the plumbers were respectful, efficient, and made sure everything was safe before wrapping up. I’ll always be a Watermark Plumbing customer! Thanks Again!!

    5

    Great experience! Had a problem, and plumber arrived within 3 hours of our call. Diagnosed and fixed the issue in no time. Michael was courteous and really nice. Definitely recommend!!

    5

    UPDATE....I give Watermark Plumbing 5+ stars! Recently I had a plumbing problem that involved a tie-in to the City of Dallas. Several members of the Watermark team went far beyond the extra mile to help me. Michael, my plumber, advised me to contact the city and even provided the name of the person I should call. Tim, the Operations Mgr, came to my home, early one morning, to view the problem and he personally made several calls to the City of Dallas on my behalf. After much effort by the Watermark team, the City completed their work and Watermark Plumbing got my system back in order and working as designed. I want to thank Michael, Tim, Jennifer, and all those from Watermark Plumbing who assisted me. Without your help, I would probably still have a plumbing problem and be fighting with the City.

    VERY satisfied with Watermark Plumbing. They were prompt, VERY REASONABLY priced, and professional. My technician, Josh, kept us informed of every action he was taking and honored his initial estimate, even though he ended up doing some additional testing. I happily recommend Watermark Plumbing.

    5

    I was having water pressure issues. I live in a rental and my landlord had called two other plumbers, only to tell me nothing was wrong. I have used Watermark in the past at a different home, and knew exactly who to call. Debbie scheduled my appointment for me, and was so sweet, and Bryan, the technician, let me tell you how amazing he is. He communicated the whole entire time. I knew exactly where he was going throughout my house, he told me upfront what he would like to do, so there were no surprises. He was explaining the diagnostics, and can I tell you I have learned more about a PRV than I could have thought was possible. He fixed the problem and my PSI went from 20 to 75 just like that. Bryan was amazing and I feel 100% confident that what he recommended is something that is truly needed. I will never use anyone else other than Watermark Plumbing. I love them!

    5

    WATERMARK Plumbing Company did an outstanding job (2/27/25)replacing our bathroom sinks stop Valve providing top-notch service with professionalism and efficiency.
    I asked a lot of questions about how things worked, and the owner John answered every single question in a way I could understand

    If you need reliable plumbing services, I highly recommend WATERMARK Plumbing. Their expertise and honesty make them an excellent choice!

    5

    Plummer waiting early for me when I arrived. He assessed the problem and found an outflow valve that no other repairman had bothered to walk to the side of my house to check for. He cleared the stoppage, applied a coupon from online, and because his work was prompt and efficient, his charge was for 20 min reducing my overall bill. Amazing service. Professional. Ask for Michael Barber at watermark Plumbing. It’s the best company. I will use them again.

    5

    We had a bad leak under our kitchen sink, Watermark was able to get out to us the next day (everyone else was 3-5 days). Excellent service from Jimmy. He was a true professional, and walked us through everything he was doing. We definitely have our new go to plumber!

    5

    What an awesome experience. We had a leak at our business and called Watermark. They responded quickly that very day and made the repairs necessary immediately. The team that came out were very hard working and knew what they were doing. We will definitely call them again if needed. Jeff D.

    5

    My shower and toilet started backing up on Christmas weekend. I called Watermark first thing on Tuesday morning. Even though they were slammed with post-Christmas/post-freeze calls, they were able to get me on their schedule for Thursday. I had another functioning bathroom so I could wait a few days. Michael quickly diagnosed the problem (main sewer line clog), pulled the toilet, and cleared the blockage. The Watermark plumbers are always pleasant, knowledgeable, and solve the problem. I appreciate the service I receive from them.

    5

    I have called Watermark on several occasions now to fix various plumbing issues. Looking for a reliable and honest plumber can be a source of anxiety. That’s why I’ve been so relieved to meet Michael from Watermark. He is fantastic. He is punctual, honest and extremely thorough. Also, just an overall pleasant guy. Whenever I’ve called Watermark – they have been responsive and transparent about when the work will get done and what is required to make the repairs. They also have an iPad to execute transactions right in the comfort of my own home. If you have any plumbing repair needs - I highly recommend Watermark!

    5

    Overall I was happy with the experience. We had our hot water heater go out and went through homeowners insurance to get it replaced so the process was delayed a bit. We didn't have time to get additional quotes, so I cannot speak to the fairness of their prices but the customer service was great. They came out on the same day and the technicians were very thorough and knowledgeable.

    5

    Jason came out to help repair an issue from work Watermark did for us in June. He was very helpful and walked me through everything. Very professional and knowledgeable. He even helped tighten a faucet that was slow dripping outside of the scope of what he came originally to do. Watermark took care of my issue as a warranty claim and there was no charge. Handled exactly as it should have been and it's appreciated!

    5

    This was a great experience from start to finish. Watermark Plumbing has the easiest website to navigate and to request an appointment or change an appointment. The interaction with the company was excellent, highly professional and friendly. The Tradesman Plumber sent to our home was incredible. He was friendly and went above and beyond to fix our multiple issues. I highly recommend Watermark Plumbing and will definitely use them again.