Chimney Sweep reviews in Houston, Texas

4.8 based on 319 reviews Back to the listing
    5

    David was extremely knowledgeable and provided a thorough evaluation and explanation of everything needed to convert our wood-burning fireplace to a gas logs system. Nayar was professional and provided rapid service installing the propane gas line without tearing up the yard. David and Jacob provided great communication and customer service when installing our gas fireplace and replacing our hail damaged chase with a new custom-made chase. I highly recommend this company!

    5

    Lone Star Chimney was amazing. Thank you Jacob for working me in on short notice. I can't wait to use my fireplace.

    5

    Jacob from Lone star chimney was the only company that was able to provide services the same day. Upon inspection of the fireplace, there was actually a lot more going on than expected. They provided a fair quote and completed the full restoration the following day. We are extremely happy with the work provided. They were quick and efficient and couldn’t be happier. All around a five star company. Thank you for helping us in a pinch, the dead squirrel smell was unbearable to say the least.

    5

    Just had a chimney repaired by Val and he did an amazing job. My wife and I are very pleased. Will use and recommend.

    5

    I contacted several companies before Lone Star Chimney and Val and his team were hands down the most thorough in explaining the issues and walking through the repair process. Val and Julio did a great job of making the necessary repairs. Communication was clear throughout the entire process. The outside work has been completed and I will be engaging Val and his team again to complete the interior work.

    5

    Hired Lonestar to repair my chimney and redo the cap up top. After they completed that, I decided to purchase a new fireplace system and enclosure. The choices were beautiful so it was hard to choose, but I went with the textured black Colombia doors. I’m very pleased with the product, install, and most of all - the service. Val was a great technician and thoroughly explained everything he was doing. He didn’t try to upsell me on anything that I didn’t need. Glad I gave them my business!

    5

    I had wasps in my chimney.David showed up promptly for appointment. David was efficient and did an excellent job at cleaning chimney and replacing cap in the chimney. He took pictures and kept me informed on every step he took. Below are before and after pictures.

    5

    With the recent violent storms in our area I thought it would be wise to have chimney inspected. I called lone Star & Edgar came out. He inspected, took plenty of pictures & told me things that needed immediate attention. He was very professional & knowledgeable. He thoroughly answered all of my questions. He came back the next day with a crew to complete the work before any storms might come through & damage anything. He showed me pictures of the completed work which was at a reasonable price.
    I highly recommend Lone Star & particularly Edgar for a job well done.

    5

    Lone Star Chimney was a pleasure to work with. It was easy to set up an appointment; Jacob showed up on time and did a wonderful job cleaning the fireplace and setting up a remote system for us to turn it on and off. He was professional and knowledgeable. We will be using Lone Star in the future for all of our fireplace needs! Love a 5-star company where the employees care about the customers. I thought he owned the company because of how professional he was, but he let us know that he did not. Thank you, Jacob and Lone Star Chimney!!

    5

    Edgar did an excellent job fixing and cleaning our chimney! He was very professional, courteous, and thorough in explaining every step of the process. The work looks fantastic, and we’re very happy that it's now safe to use and looking forward to cozy wood fires. We would recommend him to anyone needing chimney work.

    5

    I used Lone Star Chimney for the first time and am very pleased with their service. The person who scheduled my appointment was very friendly and professional. So was Jacob, the technician. He was very respectful of my house, explained in detail what he noticed during the inspection, and cleaned up everything after he was done cleaning my fireplace. Will definitely use them again next year.

    5

    Lone Star did a great job cleaning and capping our chimney. Customer service, personable, ability to work with our schedule were all excellent!

    5

    Great experience with Val! I found them and scheduled the appointment through Thumbtack after discovering a leak in my chimney. They had next day availability. Val walked me through all the issues with my leaky chimney, talked about repair options, and advised on indoor fireplace set up. One week total from initial inspection to when the work was completed.

    5

    Jacob did a phenomenal job! We moved into a new house with a fireplace but wanted to have it inspected and have gas logs installed before we used it. Jacob had great recommendations and completed the work quickly and professionally. Would call again if we ever need more work done!

    5

    Edgar and his associate were prompt, professional and very thorough. They kept the work area clean and kept me updated on all parts of the work. They went above and beyond and exceeded my expectations. I would recommend them for this type of work.

    5

    Problems fixed better than ever!

    They originally hired a contractor because they were swamped when we called. I'm sure this is not common for them. They actually care a great deal about doing a great not just good job. I will be referring them.

    When they found out we were still having problems they came out and not only fixed but replaced everything. They were efficient, they even called to ask if they could come early. Never had that happen before. My gas fireplace works like it did when it was new 25 years ago. They helped me keep my wall switch instead of a remote that we'd loose. Very very impressed by them.

    5

    Edgar and his team delivered world class service.
    The diagnosis was thorough and efficient because they are experts at what they do, and why you'd call them in the first place. They are not beginners, nor trying to fake it. The explanations (because I'm no chimney expert) were clear and simple. The work was outstanding--not joking by calling Edgar and his team artists. There is care and attentiveness in the detail of their work. They took care of my home as if it were their own. The experience was not without issue, so I will add some details to that which I think paints an even better picture of the professionalism of Edgar and the whole company.

    Sometimes accidents happen. In this case, some of the materials used in the fireplace restoration dripped onto our carpet. I reached out to Edgar and he was COMPLETELY professional and empathetic--it was very clear to me that he wanted to make it right, and not make it go away. Sometimes people just want to turn and burn but Edgar and Lone Star are different. They went above and beyond to resolve the issue for me, presenting me with options, and making sure that they still delivered world class service. Headaches like this are utterly annoying, especially when you have to fight and argue your way through it and in this case, there was no debate. Lone Star owned it and made sure it got fixed the way I wanted it fixed. I am confident that in the unlikely event something does not go as planned, you can absolutely trust that it will be fixed. That's why this is a 5 star review. My expectations were exceeded.

    We recently moved into this 1980's home so there's a lot that needs attention, or at the very least some professional inspection, to gain the confidence we want in the condition of our home. Within minutes, Edgar taught me about what I have, the current and potential issues, as well as what the process is to fix or resolve them. Now I have a fireplace, chimney, and system I am confident is safe, clean, and operable.

    The prices were fair, and the work was done quickly. They were also VERY sweet to our doggos who insisted on inspecting their work throughout the job.

    Thank you Edgar and team!

    5

    The tech, Val was very professional and informative. He explained what needed to be done without sales pressure. He was right on time and his work was done quickly. He cleaned up before leaving. My fireplace looks amazing!

    5

    The chimney guys were great! Edgar and his crew were awesome. They showed up on time, finished the cleaning quickly, and did an excellent job. Communication was clear from start to finish, the price was fair, and they were very professional. Highly recommend them for any chimney service!

    5

    They did a wonderful job. Chimney was missing a cap and they came out and also addressed a broken crown! Work was done in an efficient and professional manner.

    5

    Highly recommend Lone Star Chimney. Their technician, Edgar, provided detailed information on the work needed and the pricing. He and his team arrived on time and completed the job quickly. Great work, zero problems.