Contractor reviews in Houston, Texas

At this store it's hard to get people to help you.

Very poor customer service. This place deserves zero stars.

I am handicap and there's only 1 mobile cart that halfway works. Need to do better to help handicap people. YOU NEED MORE MOBILE CARTS. I left and went to Lowes where they have 4 mobile carts .

Debit card machine never works cash register
lady was rushing me to pay and I told her the machine doesn’t work
She told not my problem you have to find a way to pay worst Home Depot ever

I shop at Home Depot a lot. So I thought their home services is legit, but I'm so wrong. On Sunday Dec 1, I saw their discount service for Heating / AC Tune Up service. Then, I requested a service. Later, their service provider ARS call me and schedule an appointment for Wed 2 pm - 6 pm. I waited for them on Wednesday, but NO ONE SHOW UP. After 6 pm, ARS provider call me and give an excuse that their too busy. So I give them another chance and reschedule them on Friday 2 pm - 6 pm. Same thing, THEY DID NOT SHOW UP AS SCHEDULE APPOINTMENT. A company doesn't able to keep their promises. So how could we trust them services? I WILL NOT REQUEST A SERVICE FROM HOME DEPOT AND ARS AGAIN. They are waiting my times and efforts.

Atendieron bien

Need to get some paint

I knew what i needed i went in and got it

All work is guaranteed, fair prices

Those who work here do not help customers

I went on line and seen countertops for $160.00 but you have to order them online. So,I went to the store to see what they had in stock. The ones in store cost more. So,I had an associate to go online to order one. But when she went online in the store to make the order. The prices went up and were higher than what they had in the store. In store prices were $218.00 online the price was $830.00 for the top only with no sink or faucet. That's crazy.

I do visit from time to time I like to see new tools and other stuff

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Friends you need to up your game on customer service. I stood for 18 min at the locked cabinet to buy an air nailer. Next air gun purchase comes from Tommy tools.

I purchase a KS smartcode DBLT POL BRASS (smart code lock) for the front door in my house I pay almost $100
I processed to remove my old lock and replace it with the new one when I was on my last step I find out the battery box was broken and rusty I went back to home depot and ask the lady at customer service if they can replace only the battery box because take me about one hour to remove the old one and install the new one and it was late and I don't want to live the door with out the lock she said sure that's not a problem go talk to the person on the department (Daniel Alcala) he refused to help me and unprofessional I decided to come back the next day and return everything and the lady at customer service recognized me and ask me why they didn't just change the part they usually do it I explain her what happened and she report him.
I told her they just loose a customer that spent a lot of money on their store.

El servicio es pesimo cuando bas a levantar material las cajeras tienen un modo horrible parese que te asen un favor al atenderte.

Home goods

Great service

I couldn't find help to find a product

Fine job

They did a good job