Home Services reviews in Houston, Texas

Great workmanship and quality at a great price. Highly recommended.

Fair pricing, great customer service and exceptional install. Martin and his team answered all my questions and did a great job. Highly recommended.

The team sent to clean my apartment were friendly and respectful of my home. They made quick work of the cleaning and made my home sparkle. Everything was cleaned properly. I would use this service again.

Very dependable. Follow instructions without having to remind them. Always friendly & kind.
I am referring to Juanita &
Araceli, both wonderful ladies.

Wow super impressed with the level of detail and care that Nidia put into our home. She did an amazing job and I am beyond happy. It hasn’t been this clean since we moved in!

I have already given a rating and commented how Juana and her helper do a very good job.

Gabriela and her helper do a great job and always ask if there is something special that needs to be done. Very happy with them.

Workers were very efficient, I was able to call them last minute and they had an appointment waiting for me. The ladies came into my apartment and cleaned around me moving. They did a wonderful job.

Thank you for caring and sharing during my active battle with breast cancer. Rocia was very professional and her cleaning job was excellent. Her gracious smile made my day brighter. .

After the winter storm, my recently widowed mother returned to a water pipe burst in her bedroom. There was flooding and sheetrock and insulation and mud all over her bed, floors, bathroom, etc. She was shocked and devastated. We knew it was a long-shot, but we reached out to Merry Maids as soon as she had power and Connor (manager) promised to find a team to send the next day (despite suffering damage to his home). He kept his word, and Erica and crew came. They completely outdid themselves with the cleaning. I cried. I literally cried. They were on-time, professional, thorough, diligent, safe, and very kind. They even stacked my mothers shoes that were scattered about due to the flooding waters ravaging her closet. Even though we still have a huge hole in the ceiling, the house looks liveable and decent. Thank you. Thank you kindly for bringing us some relief from this traumatic experience. We are forever grateful and will only use Merry Maids in the future. I recommend them wholeheartedly. Thanks so much for helping us and not cheating us with price gouging. We are very appreciative. - Brandi Williams

Esmeralda has been cleaning our home for about the past two years. She has been thorough with her cleaning, and it is always nice to come back to a clean house when she is finished.

Are cleaner was very professional, and we are thoroughly happy with all the cleaning that was done. It was our first time using a cleaning service, and we will probably use Mary maids on a monthly basis.

Nidia and Rosie did a wonderful job cleaning our home, top to bottom. They were cheerful, thorough and wanted to make sure we were happy with their work. We are!

Very professional crews and they quality check their work. The cleaning crews are trustworthy individuals and they also circle back asking about the satisfaction of each area they've completed. I highly recommend this company. Also, if there are any problems at all they will make it right. I wouldn't use anyone else!

Would recommend to anyone! Friendly crew arrived on schedule and did a great job. They cleaned very thoroughly and professionally and made sure I was pleased with their work before leaving.

We needed a move out house cleaning. We ended up paying and then having to finish the work ourselves. They asked for more money than what was quoted. When I questioned it the woman on the phone acted very rude. They cleaned some things well but completely ignored the baseboards and cabinetry and windows which they were supposed to do.

The only thing I can say about this company is read the contract they make you sign. At no time was I ever advised of the huge $346 dollar cancellation fee. They're excuse is that it is for the first cleaning that was done, but in reality I had already paid for that cleaning at a special "half price" as was explained by the sales person. When confronted with this information all they could say was "it's in the contract". So effectively I had to pay double the cost to get out of my contract after I had been a customer for almost eight months and never missed a payment. Horrible customer service!

Excellent service! Team member, Esmeralda is wonderful. I so appreciate her service. My home is always fresh and clean after her visit.

1/ 31 - The house was NOT cleaned properly the 1st time, and the workers one named Daniela lied about it. I cleaned most of the house myself but was required to have it professionally cleaned upon move out since I sold my home.

I had to call in to request someone to come back since I had to vacate that day. A lady returned and confirmed and took pictures to show that it was not just the floors that weren't mopped. The 2nd lady was a lot better and was honest... so one star thanks to her. No compensation was offered for my time to be inconvenienced.

I also had to call the next day to ask for a receipt (why) they took the money out my account had no problem but failed to send a receipt? The guy who answered was rude, stating they had a meeting and rushed me off the phone

I will never use this company again, nor will I refer this company to anyone I know. Since your workers lied, I don't trust your work.

I am displeased with this company I have used them for the past three weeks and was quoted a price and charged something different. My apartment is too small to take an hour and a half for the kitchen. And to change the pricing and over charge me I will never use them again. You lost a loyal customer and my referrals.

My home was clean and very well done. I have 3 toddlers and it was nice to smell clean and fresh for them. They even made the playroom look nice.

Have used MM Northwest a few times now for total top to bottom, all day deep cleaning. Every time has been an outstanding experience, especially this one (Oct. 2018). It would have taken me a week of hard labor to do what these ladies did in just a day. Every surface, ceiling fan blade and mini blind clean and dusted, all bathrooms and kitchen counters, appliances, toilets, baths, etc. sparkling. Whole house just felt fresh and clean. Best treat I ever gave my wife.