House Cleaning reviews in Houston, Texas

Revive did excellent job in cleaning our apartment and after done it looked as good as new... thanks to Nikki and her husband ... we recommend them. Keep up the good work.

I would highly recommend that this company they were very professional and and on time. In In addition we called at the last minute on a weekend and the owner himself of the company made sure we got taken care of and did the job himself. customer service was outstanding not not to mention how great that was done. 5 stars all the way.

Nikki is absolutely fabulous. I was feeling overwhelmed with everything from the Winter Storm. Getting ready to move back in after renovation the job Nikki did was fantastic. Her attitude and work ethics are commendable. I would highly.revommend hiring them.

BEST PRICE AROUND FOR BEST SERVICE.

They were quick and very automatic with the best prices. I checked their work after and they TRULY did an amazing job. I’ll definitely recommend them to anyone in need of cleaning. Thank you so much again

Very happy with their service. We had them over to steam clean and clear coat seal our slate tiles. The results were great and the floors are shiny again! Thanks guys!

I received the BEST customer service from this place! They were willing to do a same day cleaning to help me and were so friendly and happy to help! Will definitely be using Revive cleaning company in the future!

Found the company via the internet; everything was negotiated via messaging.....scheduled and payment were all effectuated via this conversation. Company pulled off the cleaning without our group even at the property. Professional and efficient. Sent pictures of the completed work.

Excellent service. Able to come on short notice. Arrived on time. The woman who cleaned our house was super friendly and professional. She did a very thorough job and was receptive when we asked her to touch up certain areas or do a couple extra thing.

I called to setup a Make Ready cleaning service. The lady on the phone was courteous and answered all my questions. The cleaning crew however does not do a good job at all. Beware when using this service they will need to come back out again to clean everything they missed the first time around. I wouldn't recommend service due to them not getting it right the first time. They offered to come back out and clean but having to make a 2nd appointment for something they should have done right the first time is unacceptable. The house was an easy clean but somehow they missed the mark.

I called them around 9.30 pm cause I needed to move in to the house ASAP . They came on time as promised and did a tremendous job whole house looked brand new.I had them clean the carpet also and i was glad i did. I recommend them 100%.

It is a dishonest person. The people that work in that job are the ones who clean those who work for them. One does his work so that these people do not pay for me and two other people are witnesses that these people abuse. One day we did not want to clean a house with 4 bedrooms, bathrooms, dining room and everything that corresponds in a house. for the amount of $ 60 that because it was routine he told us to grab it but we returned his work material he insulted us that we were crazy, that he could not pay us more than he did not say that he paid more, when we had an emergency and we warned that We would miss that day. He left us without work for several days until he wanted to give us work. We gave him all his material he told us that the day of payment that is Friday paid us, we presented the day of payment he did not want to pay us that if we withdrew he was going to send us to arrest that if we were the policeman to accuse them or call any The office would not pay us, we talked to the main office in Dallas Texas and we did not receive any responses that were threatened. We are people who deserve respect, because they think that because we are immigrants. we are women abuse. until today this gentleman and company revive cleanig

Scam Alert!!

I booked service and they took my credit card number and said they would not charge it until service is performed. I ended up canceling the service. After I inquired, they emailed back to confirm that yes the refund was processed. However I never got the refund. I disputed it with my credit card company and they said the merchant claims he never said he would refund me.

I have the confirmation email from them in which they say the refund was processed. *Also, I'm within their refund policy that's posted on their website.* I did not book nor cancel last minute. I canceled FIVE DAYS before service. This is well within their cancellation policy. Even so, they would not refund me my money.

I'm currently still disputing it with my credit card company, but please be warned. This company scams people and is dishonest. Check current Yelp reviews for other people who say the same thing. There are a couple old reviews from years ago that are positive, but most of the recent ones are negative and also talk about them being a dishonest thieving company.

Called for a maid Cleaning and carpet shampoo. The maids arrived 2 hours late which for me was a big issue because I needed the property cleaned for my short term rental Airbnb. This pushed the carpet cleaners back when they arrived so at this point I had to ask them to come back later that day. When they did the machine they used to vacuum was so loud all of the neighbors in the hall came outside the door because of the disturbance. We rescheduled for the next afternoon at 12. I received a call from the carpet cleaners saying they would not be able to make it right at 12 but would “defiantly be there and done before 3pm” the time my guest arrived. I had already spoken to my guest and told them the situation and they were very friendly and understanding. 1:30pm roles around and they had still not arrived or even called that they were running later than expected and worse yet they were ignoring my calls and text messages! At 2:30 I sent a message saying “do not come because I did not want them to be there when my guest arrived” still no reply... I called several times later that day to ask for a refund and now my phone was going straight to voicemail, the same way it does when you block a caller!!!
I was finally able to get a hold of someone online through their webpage chat option because the 1-800 number is a joke. And not 5 minutes after I do I get a call back from the company say “and even though it wasn’t our fault we will go ahead and refund you.” Well I can say this was the worst example of customer service.

I recommend nobody ever use this company, ESPECIALLY if you plan to use them for your short term rental or Airbnb properties. I mean really, what a joke...

Called Revive early this morning not expecting they would be able to help us today. They worked us in and did a spectacular job. I am afraid the work was more than they or I expected but they held to their quote despite my pleas to take more. Their work was superior and I will always use them in the future. Thank you for the prompt and professional job. You can’t go wrong with Revive.

Don’t do it! If your like me and looking for a little help with your spring cleaning then do yourself a favor and hire another company! The cleaning is mediocre (Picture your 16 year old cleaning quickly so they can get permission to go with their friends)
I was give a 2 hour window for arrival 3-5 and they didn’t show up until after 6:40 and appeared to be “bothered” when ever I called to ask for estimated arrival time. Strike one.
The cleaners were nice but I paid for a deep cleaning after reading what all it entails on the website and my sheets were not changed, refrigerator was not cleaned, Pantry was not organized or touched at all. Hallway not vacuumed. Chick fil a cup holder left out. Noticeable cup rings on my glass table. Strike 2
When attempting to pay she had no change or other means to pay so the $179 turned into $200 for again mediocre work.
When I contacted the company to let them know it initially took 3 days to reply and then I had to show them proof of what the workers didn’t do. They offered to return to at least finish the refrigerator and pantry. Did not. I wrote again. Still no reply. Strike 1,000. Hands down the worse customer service skills ever. Never again.

And then when I posted my honest review on the company they attempted to post my before pictures as if it Shame me for having a Not so tidy house but that is what we hire cleaners for right?

Ky and his team did a Fantastic job cleaning our whole homes tiles. He was professional, thorough and polite! I had him come back to help me clean other spaces in my home. Thanks for helping me out!

I used this service when I had dust everywhere from trying to use a powder to treat my apartment for bugs. I was planning on having people over at my apartment the next day and Revive Cleaning Service LLC came over last minute on a holiday to clean it up. They did such a great job and were very professional and friendly.

A cancer patient had been staying at the house and the house was very dirty. After an evening call they were able to come at 10 pm at night to clean. They were very responsive and the cleaning was better than expected. I can highly recommend this company for any cleaning needs.

Had them do a make ready for the new owners on a home I just moved out of. The house looks brand new. The new owners were extremely pleased. They couldn't even tell we had pets. We will definitely use this company again on my new house.

I set up an appointment for a deep spring cleaning service for my new home prior to moving in. First, they were late and didn’t notify us. They vacuumed, Ithink they dusted the windows, and swept the bathrooms and kitchen, but I’m pretty sure that’s where they stopped. I’m not sure what the two cleaners did the ~5 hours they were at our house, but I could have done a better job by myself in less time. The refrigerator wasn’t touched, the stove was still filthy, some of the baseboards looked clean, some didn’t, the master shower was still dirty. I’m not sure what I paid for...for the maids to be on Facebook for 5 hours??? I will not hire Revive again.

Getting ready to move and thought about this company first. I hired them back in 2020 to clean my last place before I moved and it was spotless. They did such an amazing job that I plan on using them for all my future home cleans.